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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 794 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the UP970's excellent picture quality, especially its 4K capabilities and Dolby Vision support, making for stunning visuals with 4K movies. Many found it easy to use and praised the upscaling features. While some users noted limitations in app selection and streaming services, the overall positive feedback highlights the player's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 794 reviews
  • Rated 5 out of 5 stars

    Great blue ray had player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue ray ultra hd player works great with my oled lg tv! Just wish the remote was back lit so you can use it in low lighting...nice unit go ahead and get this you won’t be dis satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good palyer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player for the money, Easy to use with good features. Nice sharp clean picture. Great buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Basic! But does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a basic 4K DVD player, this is a good option. Setup on my sons 40" Samsung TV, the picture in 4K looks great. Also hooked it up to my Panasonic plasma (1080), standard and Blu ray also looked very good. Simple to setup, fast disc access, good on screen controls. If you are like me and still like to see what is going on via a display screen on the player, look elsewhere. Great deal for the price point. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 3 out of 5 stars

    It's good but still waiting for its full potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player works great for what it does have. Great picture and sound straight from a 4k HDR UHD . Netflix works well if you have a HDR panel, but many of us are still waiting for the dolby vision firmware update along with some more applications, The nice thing is that there are two hdmi ports which helps get a dolby atmos signal to your receiver if your TV doesn't support it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great value for 4K player with Dolby Vision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome value considering the only other 4K Bluray players on the market are $500 or more that have Dolby Vision. It could have a better interface with more streaming programs but it's honestly not necessary considering all TVs are smart these days. Only reason it got 4 stars is I feel the auto dynamic range control and auto definition could be better as well. Definitely a great product for the price and even better if you can find it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product great Best Buy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Blue Ray player died and we wanted a replacement that also had some of the streaming services bundled with it. The LG rep was in the store and recommended a model that was on sale but, when I got home, that unit did not have the bundled streaming services. Went back to BB and a BB rep confirmed I had been sold the wrong model. He swapped mine for one that did meet my needs and for the same price - even though the better model normally cost quite a bit more and wasn't on sale. The BB rep said he did so to make up for the inconvenience of my having to drive back across town to return the other unit because of their mistake. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Improves picture quality of Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb picture quality and easy to use. Wish the control to the DVD player and television could be used on both but cannot though both are LG. Small thing. Well pleased overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The view of this player is amazing especially on my 65in tv, only down fall is that it is pretty wide

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for this to match my lg 4k tv and all I can say I'm very happy with my purchase quality is excellent and price is also affordable I definitely recommend this player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a Samsung Blu-ray player because the sammy kept freezing up in the middle of a movie and often at the FBI warning at the start of a movie. After searching the internet the only solution I found seemed to be, don't buy a sammy, there is no real fix for your problem. The new LG has performed flawlessly. It seems to access the movie disk and acquire the movie much quicker than the old player. It hasn't locked up on a movie or the FBI warning once. It runs quiet. I can't think of anything wrong with it or of any improvements I would suggest. It works as you would expect and as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Surprisingly great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy looking to purchase a Sony model that had the specs I was looking for. The Sales associate pointed out the deal on the LG UP970 and that it came with four free movies that I got to choose. The knock on this model was that it didn't come with Dolby Vision even though it states that it does on the box. Almost returned it because of that. I did an update the next day. It now has Dolby Vision. Best bang for your buck. Picture quality is outstanding!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good UHD Blue Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD player has great picture quality and is very easy to use. Works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new 4K player. We don't yet have the 4k tv, but it still works great and makes everything look stellar. Love how Netflix works on it, too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Blu-ray player for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not disappointed with this 4K Blu-ray player. It's pretty good for the cost. Overall, I'm pleased with the picture and sound quality. The only negative would be the lack of content available. You pretty much only have Netflix and YouTube available, and you can't download any additional applications. Other than that, if you're looking for an affordable 4K Blu-ray player, this one should not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bluray player. I was going to buy the Samsung but this one has a couple more features and the quality is just as good at a less expensive price.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 4 out of 5 stars

    Cheapest Player with Dolby Vision and HDR10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the player because it was the cheapest UHD player that offered Dolby Vision AND HDR10. To my disappointment, LG pulled the firmware that contained the DV. Not sure when it will be available again. This player is also light on features, but if all you care about is having a standalone UHD player, it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good quality picture and easy to use ! User friendly for sure .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Delivers in 4K and HDR10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economical purchase for anyone in the 4k blu ray player market. The first thing you will notice is, you can play 4k/HDR videos on this player with the youtube app, which isn't available for any TV except Samsung. Movies that I watched as a show piece and boy does it deliver Planet Earth II, Mad Max Fury Road, The Great Wall impeccable movies filmed in 4k and has great, great image quality. Stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought online and ship to store / had it a month now and it played both store and homemade DVDs as well as CDs I have. have not tried the rest of the things it says it will do / Easy hookup / great picture and sound reproduction. / I bought all new electronics so that everything would match up / example this player does 3D but your TV [ LG ; bought at best buy also ] has to except it as well and of course my stereo went from 4 speakers to 8 speakers theater system. Things do get better when the kids move out. I look forward to having this system for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Great uhd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only other uhd player with Dolby Vision at a good price. Excellent picture on 4k DVD’s and plays Blu-ray and regular dvds with quick load time.

    I would recommend this to a friend
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