Customer Ratings & Reviews
- Model:
- 77-54826
- |
- SKU:
- 5755003
Customer reviews
Rating 4.4 out of 5 stars with 517 reviews
(517 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Fre Protective Water-resistant Case's protection, water resistance, and snug fit for Samsung Galaxy S8 phones. Many appreciate its lightweight design and ease of use, while some found the price to be a bit high. However, negative feedback focused on issues with the screen protector and volume buttons. A few users also experienced problems with the headphone jack cover.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awesome product! Would recommend to anyone!
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
Awesome phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a super strong protective case. I drop my phone a lot and I work on concrete all day long. I have dropped my Galaxy s8 more times than I can count and it hasn't broken or cracked ever.
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friend - Pros mentioned:Water resistance
Rated 4 out of 5 stars
Galaxy S8 case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, like the waterproof promise. Durable, protective and hope never to pay a deductible for phone replacement again.
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
Great phone case for my job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work in the food industry and I use my phone for certain recipes and this case works well because I drop my phone sometimes.
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friend Rated 5 out of 5 stars
Tough protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for just about 1 week. So far so good!
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friend- Pros mentioned:Protection
Rated 4 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for those who wish to provide front (face) and rear phone protection. Great for anyone who has children and/or butter fingers.
I would recommend this to a friend - Pros mentioned:Water resistance
Rated 5 out of 5 stars
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so thrilled with the phone we've gotten that fits this case, but the case is terrific. Been through rain storms, pools, and high humidity...no problems. When the phone was sealed, good to go.
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case is soft easy to clean protects your phone from damage. I must say thank you to Ramon who did a great job on putting the case on my phone and explaining to me how it works
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friend - Pros mentioned:Water resistance
Rated 5 out of 5 stars
Slimmer than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case because of the waterproof feature and it has worked great. Water tested and haven't had any problems. The case is also slimmer than most cases that offer that feature
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Sunset bay teal
I would recommend this to a friend - Pros mentioned:Water resistanceCons mentioned:Screen protector
Rated 3 out of 5 stars
Good protection\frustrating screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case seems well made and waterproof. The screen protector made typing a chore. Returned
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Sunset bay teal
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Travii,
We're so sorry to see that this FRĒ series seemed to put "typing" on your to-do list, and that you felt the best solution would be to return it! Please note for future reference that our reliable representatives are always happy to replace any damaged or defective products under our one-year warranty. However, we also completely understand your decision to return the item, and we genuinely hope that this experience does not turn you away from LifeProof forever! If you have any questions going forward, please feel free to reach out to us at 1-888-533-0735, and we'll be happy to help out!
Sincerely,
LifeProof Customer Service Team
- Pros mentioned:Protection
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is EXACTLY what an on the go mom needs. With juggling everything at once something is bound to drop. In my case it's my phone. No screen protector needed, no cracked screen.
I would recommend this to a friend - Pros mentioned:Water resistance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My friends always recommended me getting a life proof and now I know why. I can use in the pool and ocean which is nice living in florida and not worry about my phone getting damaged.
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friend - Pros mentioned:Waterproof
Rated 4 out of 5 stars
360° Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Completely submersible, easy to install & remove. Cons: Expensive. Touchscreen still doesn't work well under water.
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey YouAsked,
While we're glad to hear that you're enjoying many underwater adventures with the FRĒ series, we apologize that you're feeling a little apprehensive about the price point. Rest assured, the cost is well worth the maximum protection, outstanding customer service, and limited lifetime warranty that all come with the product!
As for the touchscreen's utility while the case is submerged, unfortunately with anything that can get wet, sometimes the water will inhibit touch sensitivity. if you have any additional questions on this, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be thrilled to help out!
Warmly,
LifeProof Customer Service Team
Rated 1 out of 5 stars
Don't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 3rd case since January. The case itself is strong (shock absorption). The waterproofing is ok. My major issue is the poor design of the button layout. They fold under the phone buttons rendering them useless. This has happened on all 3 cases, and the most recent case, it is a daily occurrence to remove the case from my phone and try to reset the buttons. I have been a Lifeproof customer since the Galaxy S5 and have told numerous people and friends that they are missing out if they don't get one, but that ends now. I am truly disappointed and I really wanted this case to work (buying two of them and having one replaced through warranty).
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Tbates,
We sincerely apologize that you have experienced a recurring issue with your side buttons on the FRĒ series, but we’re definitely in this for the long haul to make sure your Galaxy S8 stays protected for a long time to come! If your buttons are having trouble lining up with the FRĒ series, we typically recommend re-installing the case and inserting the device while aligning the buttons first. If, after this, you continue to experience issues, our friendly representatives would love to take a closer look so that we can find the root of the problem. Feel free to give them a call at 1-888-533-0735, and once they find the cause, they’ll be able to come up with a more permanent solution. Your LifeProof confidence will be restored in no time!
Best,
LifeProof Customer Service Team
- Pros mentioned:Protection
Rated 4 out of 5 stars
really good overall phone coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cover provides protection on top (face) and back giving one confidence in ability to protect the phone.. Excellent choice
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Twilights edge purple
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Winner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have dropped my phone several times and the case has kept it crack free. The case cost a stupid ridiculous amount but replacing the phone would cost more so its worth it.
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friend - Pros mentioned:Protection
Rated 3 out of 5 stars
Protection at a cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So yes, it protects amazing like every other lifeproof. However, Samsung made a nearly impossible to design for phone... the edge makes it a pain. The case unfortunately makes it hard to use the edge display. It also makes typing a pain with the constant click that you will feel of the plastic against the screen.
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
No, I would not recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is nice and rugged. It feels like it would protect the phone against a drop, which it better due to the price! Bulky, but that's expected, of course. Would recommend.
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
I would recommend this to a friend Rated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I have against this product is that the plastic does not feel like it's part of the phone. You can feel a gap. Other than that I guess ok.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Alejandrobotas,
Sorry to hear that you're not falling totally in love with the Galaxy S8 FRĒ series! It sounds like your built-in screen protector might be seated a little higher above your phone screen than we would normally prefer. Please feel free to call our awesome representatives at 1-888-533-0735, and they'll hook you up with a brand new warranty replacement! You'll be back on track to smooth, functional protection before you know it!
Sincerely,
LifeProof Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Screen protector
Rated 3 out of 5 stars
Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protective case, bad screen protector. It leaves a rainbow look on it.
This review is from LifeProof - Fre Protective Water-resistant Case for Samsung Galaxy S8 - Asphalt black
No, I would not recommend this to a friend









