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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1237 reviews

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Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the 802.11ac Smart Wi-Fi Dual-Band Router's ease of use, range, performance, and signal strength, with many praising its simple setup and improved streaming capabilities. They also appreciate the strong coverage and dual-band functionality. However, some customers expressed concerns regarding connectivity issues and the router's price point. A few users also mentioned experiencing higher than expected operating temperatures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,237 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great dual band router for Beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have had this router for about a month now and I must say I am overall pleased with this purchase. This replaced a single band N router and I can say the dual bad has helped. Having a newborn our video baby monitor made so much interference for our last router it was like dial up speeds. With this router none! Great wireless coverage and strong strength throughout 2800sqft up and downstairs with no problem. Next will be tthe wireless AC bridge to take advantage of the AC speeds

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    sounds very impressive if it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the tech support 3 times cause I couldn't get the 5 Ghz working on any of my equipment and when I would finally get picked up the first thing they would say was " you need to buy a SERVICE PLAN even though you have a warranty for three months or they wont help you".The 3rd time I called after a long talk with the tech I asked to talk to a supervisor,she put me on hold for about 30 minutes came back and told me that all the supervisors were busy and she said to hang up and they will call me back. A week went by and I'm still waiting for the call.I still couldn't get my router to work correctly.Thanks for nothing LINKSYS.Brought the Router back to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Finally a winner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal strength is solid to all points in the house. Provides exceptional speeds! More than I expected and I wish I could have found sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but needs work on setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the router it works great but the set up was not as easy as before with other wifi routers. I actually had to call customer service to get it up and going. They were great and helped.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, neenee,

      Thanks for sharing your insights, and we're glad to hear that the router works great at the moment. We understand how you feel about the setup process, and we have taken note of it, and we'll share it to our support team. The challenge you've encountered during the installation might be due to the previous settings of your old router which was still recognized by your networking devices. Should you have queries, or should you need assistance in the future, reach out to us via email at [email protected] along with your contact details and the link to this post for reference. Your satisfaction is our utmost commitment.

      Regards,
       

      Linksys Support
      www.linksys.com Linksys

  • Pros mentioned:
    Signal strength, Speed

    Rated 4 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linksys makes a quality product and this one has a strong signal and fast speeds with this ac router!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is awesome...although the set up was not as easy as expected. The range is great. I actually had to call the company due to a few glitches but they were great in helping with set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    little diffaculy to connect to moden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all my stops at best buy have been very enjoyable. the sales staff seems very knowageable in sincererlly interestsed in selling you the right producy u need will allways shop at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to set up and it seems to do a great job. It has a dual band. Works really good

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    I Bought Two Of Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and super fast - huge range. I put the kids on one channel and me on another. I also set this up at the business. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is pretty good but the configuration steps are confusing and are internet dependent, if you don't have internet access you are not able to configure it and that can be a pain.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi TingiTingi,

      Thank you for sharing your feedback for the Linksys EA6900. We understand you have encountered some challenge during the setup. Setting up the router without internet connection is actually possible. When you run the Smart Setup, there is an option where you can skip the setup and configure the router manually. You just have to check the box and hit next, and it will direct you to the login page of the router. Should you need assistance with it, feel free email us at [email protected]. We'd be glad to help.

      Regards,

      Linksys Support
      http://www.linksys.com Linksys

  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with this router. It supports all my household's many devices at once with no issues. I thought our devices and desktop computer would perform faster, but no.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know so much about routers. But the guy at best buy did an awesome job with this recommendation. He also recommended where to place it in the house to achieve the best result.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router that provides the basic for a small home. If you spent a little extra from the cost of this router, you could get a better router with more features, range, and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual channel works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high band works great for the newer devices and the low band works for those devices still using that technology. Speed and security are worth the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC speeds are good when in the same room as the router, but falter when in another room--even an adjacent room. Wireless N speeds are acceptable, but not as fast as my older N routers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Easy to use. Expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over hall good product. More expensive than similar products. Not sure worth that much money. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product and helpful associate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store not knowing exactly what router to buy for my new internet service. The associated was very helpful and suggested to buy this one. So far it has works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several wifi routers and this is by far the easiest one I have ever setup. I usually purchase netgear but this one had a lot of features and was at a reasonable price so I decided to try it out. Router menus are easy to navigate and it detected and connected my cable modem and set everything up. Hopefully this is more durable than the netgear wifi routers I have had in the past, usually they last about 2 years but the other brands I have tried lasted about a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router for a small office network. Installation was very easy and I have had nothing but good results. I would recommend this router for anyone from a basic home network to an office network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good television. The only negative is that the screen is too reflective and when the room is sunny, the reflections on the screen detract from the picture.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Michael,

      We value that time that you've spent in posting this review, and we're curios about the challenge that you've encountered with the product. We aim for your satisfaction, and allow us to take note of your feedback and relay it to our support team. For now, we suggest to relocate the device free from direct exposure to sunlight to avoid reflections that will cause to detract the picture on your TV screen. Should you have queries or should you need assistance in the future, feel free to email us at [email protected] along with your contact details and the link to this post for reference.

      Regards,
       

      Linksys Support
      www.linksys.com Linksys