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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1237 reviews

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Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the 802.11ac Smart Wi-Fi Dual-Band Router's ease of use, range, performance, and signal strength, with many praising its simple setup and improved streaming capabilities. They also appreciate the strong coverage and dual-band functionality. However, some customers expressed concerns regarding connectivity issues and the router's price point. A few users also mentioned experiencing higher than expected operating temperatures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,237 reviews
  • Rated 4 out of 5 stars

    Strong enough to stream movies!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. We were not able to fully utilize our direct tv until we changed to this router. The router provided by time warner internet was not strong enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this router is OK. I was only able to get about 100 Mbps (N) and 250 Mbps (AC).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Signal strength

    Rated 5 out of 5 stars

    Fantastic router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this router. It works perfectly, flawless connections through drywall and bricks. Plenty of security options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid performance high traffic network SOHO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a replacement for a Netgear WNDR3700v2 purchased from BestBuy 3 years ago. The Netgear failed when I expanded my home office network from 8 to 25 simultaneous devices over the holidays. I selected this Router based on its processor speed and memory (and paid a premium price for it too). But in the long run I believe it will be worth it. It is handling Gigabit LAN traffic very well. 2.4 and 5 GHz n & G connections are solid. but older A/B devices drop immediately or just will not connect unless I set it to WEP only. As far as 25 devices, Believe it or not thats very easy to do when family and friends come over to visit each with a smart phone, tablet, or laptop hooking up wirelessly and now each Smart TV, BD player, and Roku/apple TV/game console in each room all need an IP address. Thats not counting IP office phones of work computers. Overall I'd definitely recommend this to anyone with a big family or working from home were reliability is a premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had E3000 started haveing connection issues after owning for 5 plus years , spoke with associate he said this would be a great replacement ,so far so good if this last as long I willl be verybhappy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cumbersome setup and no QOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router took a few tries to setup as I kept being directed in circles between registering the router and the actual setup. It appeared I had to use the "auto" setup or setup wizard the first go round, because every time I chose Manual Settings it needed a router password that I hadn't even setup yet. Also, I am still unable to locate anywhere within the configuration UI where to setup QOS. Works pretty good for an access point, but I would choose a different piece of hardware for routing.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi. Thank you for sharing this feedback. We’re sad to hear that the device was challenging to set up. By default, the router password is “admin”, that’s the password of the router when still in its default settings. As for the QOS, our version of it is the “Media Prioritization”. Here’s the link on how to use it: (http://www.linksys.com/us/support-article?articleNum=140043). Should you need further assistance, you can email us at [email protected]. Please include your contact details, location and the link to this review in the email. We hope to hear from you the soonest. Linksys

  • Rated 4 out of 5 stars

    Easy to install/adds capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual band router helps especially when the kids are home. All the wireless devices were clogging up the home network, This resolved the issue. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our venerable old linksys router. One phone call to linksys for a little tech help and we were good to go. Have had good experiences with linksys and will go back when we need another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great Router, but I don't think that it can handle all the gaming that is going on in our house. It keeps kicking everyone out and we have to reset it quite often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since installing this router-which took less than 5 minutes-we have not lost our internet connection once, which is a big deal for our household since we stream almost all our entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little trouble w set up but linksy product works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After unsuccessfully being able to set up w/ out lengthy tech support from linksy the product works well. But the setup was way to time consuming. However linksy was knowledgeable and proficient

    I would recommend this to a friend
    • Brand response from Linksys Product Expert
      Posted .

      Hi Bamagirl,

      We took note of your feedback about your experience with the Linksys router. We'll surely consider it on our products and software improvements. Should you need our assistance, feel free to send us an email at [email protected].

      Regards,

      Linksys Support
      www.linksys.com/us/support Linksys

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very little patience with electronics and computers not working properly. I can follow instructions. If the doing isn't easy then I'm very annoyed. Best Buy sales kid assured me this would be easy to install. Kids these days...yet he was right! I had this installed under an hour. Like a champ. Which I'm not when it comes this this stuff. I have not had any outage issues or conflicts with my cable internet. I bought it on sale as well so that makes this even sweeter!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and hook up to the house. Several different settings for what ever you are looking to do.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi KGLO,

      Thank you for the time that you have spent in writing this review. We value your feedback and we're glad to hear that the unit has served its purpose for you. Should you ever encounter any challenge with it, do feel free to let us know. Email us at [email protected] and we'll promptly assist you. Don't forget to include your contact details and the link to this post for our reference.

      We will be happy help anytime.

      Regards,
       
      Linksys Support
      www.linksys.com Linksys

  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Fast and increased internet range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast performance with easy set up. Love the parental control ability. Increased my internet range and stability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was quite easy to install, and worked correctly right away. This router is better suited to handle all the bandwidth needs we have compared to our old one that was intermittent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this router. Especially the fact that we can turn off internet access to certain phones or computers during certain times of day and night while leaving others complete access.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellant WiFi/Wired combo router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2+ year old E4200 router started dropping wired connections so I had to find a replacement. Reviews on this were good and decided to give Linksys another try. Set up was a snap and I had the network up and running in less than half an hour. Speed for both wired and WiFi is better that the E4200 and best of all my wife's machine doesn't drop every 20 minutes of so.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Linksys AC1900 router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 1 year old Netgear router that ran very hot and would shut down either wireless or both until reset. The first Linksys unit worked for about 2 weeks then the wireless started to drop off. The box was very hot. I checked the external temperatures and they were within the specifications, but very near the 105 degrees max. Required a restart to get wireless back. Note: the power button is in a very awkward place on this unit, it is hard to press without lifting the unit up. After a few days, same thing happened several times, lost wireless. After the 2nd week I returned it for a replacement. As I was going away, I placed a fan on the unit (for 2 weeks) and lifted it off the shelf. With a fan blowing across it, the external temp stayed about 70 degrees. The fanwas removed today to see if this unit gets too hot. When it works, the unit has good range and all wireless devices connect. The usb connection for an external drive works well. The UI is very limited compared to the Netgear (or even an older Dlink) router. The ability to set up more features would be better.

    No, I would not recommend this to a friend
    • Brand response from Linksys Product Expert
      Posted .

      Hi RickBrod,

      We appreciate you for taking the time to share with us your experience with the EA6900. We understand that you had challenges with it and we're here to help you check on your case and address it accordingly. Please email us with your contact details at [email protected] along with the link to this post. We look forward to assist you.

      Regards,

      Linksys Support
      http://support.linksys.comLinksys

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was easy to set up and use but every other day it loses internet connection and has to be rebooted.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Greg,

      Thanks for writing your review about the Linksys (EA6900) 802.11ac Smart Wi-Fi Dual-Band Router. An updated firmware will usually address an intermittent connection issue. We’d be glad to walk you through in resolving this and make sure that it’ll do its job at its best. Please send us an email at [email protected] together with your contact details and the link to this post.

      Sincerely,

      Linksys Support
      http://www.linksys.com Linksys

  • Rated 5 out of 5 stars

    The router you need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use the built in brighthouse router/modems. If that's you, you definitely want to switch. I used to have issues with my internet every week. I've yet to see this thing fail.

    I would recommend this to a friend