Customer Ratings & Reviews

We live in the counry and hard to get service. This router was not strong enough for our system

Staff was correct in suggesting this product and it worked exactly how I needed it to

After a little over 4 months the WAN port died. Before that it was great....

I wanted to give my family strong, dependable wifi. I admittedly knew almost nothing about routers, but this one looked cool, had dual band, and I was told if I'm spending over $100 on a router, it would give me all I wanted. All I wanted was internet access in my house and maybe even on my patio. At first, it worked well enough to make me think it was good, though on my patio, nothing. After 5 or 6 weeks the signal strength IN the house was so bad, my phone was logging on to a guest signal 6 houses away because that was the stronger. I figured then it must need to reboot or update or something, so I tried my provider, tried the modem, tried relocating the boxes, but still I had to turn off my phones wifi and use my limited data to open some apps or access internet. So I called linksys for help. After many tests and codes and updates or whatever... I was finally told that the reason my signal was so weak was that there were unauthorized devices "sitting" on my wifi, slowing it down and possibly gathering my personal info. They could do this, I was told, because my security was too weak. So the tech at linksys began installing a variety of anti virus, malware, spyware, showed me where someone in Russia was using my wifi to access internet explorer. Now how can someone in Russia get a signal when I can't get one with my devices sitting right next to the router?! As he continued installing a list of security items, I started feeling a sense of I'm thinking he's working me up for the big finish. Then boom!!, there it is. For a one time fee of $249.99, I would never have a problem with my wifi ever again. Yeah, I didn't know much about routers... but that's not necessarily an indication of a weak mind and a large bank account...... is it? The instant I informed him that not only would he not be getting $249.99 from me, but that I would also be taking my useless, $129.99 router back to Best Buy to plead my case for a full refund, he immediately began removing every single ware program he had just told me I couldn't go without. Granted, it's been almost 9 weeks since I brought this Performance Perfected piece into my home, likely past any standard refund limits, but not only has it at best, been a substandard router, when I contacted the manufacturer of this cool looking, defective device, the rep tries to swindle another $250 from me.... making the total cost of my "good" wifi router $380!! I'll be at Best Buy tomorrow with this thing and all its original packaging along with the basic plot resulting in this 1 star review... and I'm really hoping that they find it to be just cause to not only take my $130 away from linksys and return it to my bank, but to contact linksys themselves to see if maybe their products are no longer meeting the level of quality that Best Buy wants to put on their shelves. I've read other reviews, I know this is not a fluke, and I'm old enough to remember when Belkin was a name we could trust. And trust isn't cheap.

I received this router as a sample from the Linksys.

This switch will solve your peripheral items issues

Setup very difficult had to call customer service. Took about half hour but finally got it working and it works great so far.

I bought this due to high praise of this router. Replacing a linksys wrt160n which died, but had been a great router. I have always bought linksys products and this one left a bad taste in my mouth. I unboxed the router and proceeded to set it up. After initial set up, seemed to work. Wrong. DID NOT RECOGNIZE ANY ETHERNET CABLED DEVICES. WOULD NOT OBTAIN IP ADDRESSES. WIreless seemed to work. Came home from work, no wifi. Reset system. Ran setup again. Didn't recognize wifi devices, couldn't connect. Spent numerous hours to get it working again. 6 or more hard resets and when you do that, you have to run setup again. Total pain.. Every day when i came home, same issue. Seemed to lose the config. After 7 days of frustration, returned it to best buy. Purchased a netgear AC1750. Plugged it in set it up in 20 min. Granted it doesnt have all the bells and whistles the linksys has, but it didn't function as designed. Could have just been a fluke, maybe not. Wasn't willing to try another one. In my opinion, stay away from this glitchy unreliable garbage. Linksys used to build quality, feel quality control has suffered.

The title says it all. Virtually every other day this router would need to be reset due to it dropping bitrates. My provider replaced their modem 3 times before it came down to this router. Calls to Linksys customer unsupport always came up with the same response, "this is the first time this has been reported" even after my calling them daily for a week. Even Geek Squad was unable to get a straight answer from Linksys. Linksys did finally send out a replacement router, but that one had the exact same issue. This is a NOT READY FOR CONSUMER USE. This router is not worth the trouble. I recommend you do your research, talk to friends and BB salesman to find out what personally use. Wish you could give negative number ratings, because this product qualifies.

Had this router for about 10 months, had issues with the 5ghz channel connectivity after about 3 months. After 2 telephone and 3 chat trouble shooting sessions they finally agree to replace the router. I go online to follow their replacement plan and in the process I have to enter a credit card number to get the replacement. I guess they want to make sure they get paid rather than take care of a customer. I will forego replacement because of this and will throw this terd of a router in the trash and go buy another brand.

I'm experiencing the same thing as many of the other reviews. Rather than list all of them, I'll just summarize that this router has been really unstable and needing to be rebooted at least once a day. While I'm sure there are some things that can be done to hopefully rectify this, this unit made an exceedingly bad first impression. I'm left with the decision to work with tech support to possibly fix it with the hopes that it doesn't act up again after I'm past the return window, or just return it now and roll the dice on something else. I'm choosing the latter.

I bought this to replace my ASUS router, because it does not have AC capability. The AC 1200 router will only allow a wireless network speed of 20Mbps. This speed is ok for checking email and light browsing of the internet. If you need more speed than this, I recommend you do not purchase this router.

Piece of junk broke after a year. Called them and they told me no more free tech support after a year. What a joke! DO NOT BUY LINKSYS!!!

died under 9 months - linksys cust serv is worst!!