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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6106 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 6,106 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great home wi-fi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my home entertainment and realized my buffering was due to an old wi-fi router. Upgraded in 30 minutes to no buffering and multiple devices in use, too. Everyone is happy and I sleep better, too. Great choice for home. Love the speed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved and needed to buy a new router. So far, the connectivity and speed of this router have been excellent. However, I'm having an issue with its range. The apartment is a longer 1BR, and it has cement walls. I feel like I should be able to connect without issue to the back of the apartment, even with the cement walls, but that has been an issue. My desktop pc, which has a good external wifi card, works fine. However, my laptop and phone get sporadic connectivity, even though they will read 2-3 bars. I'm going to pick up an extender, which I hope solves the issue, but it has been an unforeseen problem.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, AD30601,

      There's a possibility that interference in your area is affecting the router's wireless performance. We can try setting a fixed channel on both networks. Our Escalation Engineers are eager to check the unit and help you improve its range. Please email us your contact information at [email protected] so that they can contact you as soon as possible. Indicate the link to this review for our reference.

      Regards,

      Kristine
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Excellent equipment easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy to set up. With a mobile app i can turn it on/off from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Inconsistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connect really fast and effortless but is really inconsistent on WiFi I have to restarted a few times to get it work properly. One good thing is my upload got 1 mega more

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Watapr,

      This is not the router's expected behavior as it should provide a stable connection once it's set up. We can try setting fixed channels on both networks to help improve its wireless performance and avoid interference in your area.

      Please get in touch with us at [email protected] so we can get you over to our Escalation Engineers. They'll guide you through the process and ensure that you can achieve the unit's full potential. Indicate your contact information and the link to this review for our reference.

      Regards,

      Kristine
      Linksys Support Linksys

  • Rated 4 out of 5 stars

    Good connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up and get going but overall a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is sleek, it's a reputable brand and gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    It was a great purchase!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only knew that I needed a new one. A sales person approached me, asked me a few questions and ga r me a couple of recommendations, but said this would be the best. It works incredible for 3 smart tvs, 2 game systems, phones , a tablet and a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking for a router I went to Best Buy as the obvious choice.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Good and decent range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smaller house, around 1 sq ft with a full finished basement and this router hits every corner with little drop off. It still has some drop off from room to room but not much. Definitely a good router for the price

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Easy to Install and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router after dealing with an interior one which often had to be restarted due to dropping signal. I installed and set up this myself I less than an hour. Since using the router, I haven't had to reset it once. The signal is strong and keeps me connected.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is amazing ..... I've had issues with other products with range and going through walls ... This product no problem and we have 4 devices going almost all the time .... Thank you best buy man that suggested it ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice home use router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a descent and great router using at home to connect all different devices at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    look good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks nice. Internet provider said it was the one i need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as effective as I hoped.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Bose SoundTouch system for my two-story house and have two pieces downstairs and two upstairs. It works strictly off of wifi and I bought this because the router I had wouldn't reach the units upstairs. This one does, but loses connection, and I will probably still have to get boosters.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    overall a great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router on the recommendation of the salesman at Best Buy. It was easy to install and took only minutes. It works with Comcast and have had no problems with wifi, my computer on printer since installing. The price was in the mid range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent wireless router choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales person recommended this brand. works great glad we listened to him and got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was recommended by the Best Buy salesperson and serves my purpose well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to install. It replaced our previous router that was 6 years old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    again a easy set up and great customer support from the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my husband hooked it up with ease. We don't have to reset it all the time.

    I would recommend this to a friend
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