Customer Ratings & Reviews
- Model:
- EA6350
- |
- SKU:
- 5124122
Customer reviews
Rating 4.5 out of 5 stars with 6103 reviews
(6,103 customer reviews)Rating by feature
- Setup4.8
Rating 4.8 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Easy to set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to the Best Buy employee who was very helpful in guiding us to this wireless router. It is what we needed and works great. It may not have all the bells and whistles but it is exactly what we need. The unit works great for the wireless devices we use in our house.
I would recommend this to a friendRated 3 out of 5 stars
Only one problem and it's annoying.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay. Very simple to set up and manage by phone or PC. Handles basic internet access and all the smart devices well. Unfortunately doesn't play nice with the Roku TV. Zero problems with previous router, but this one will "disappear" from the TV's network scan (while I'm still using it for phone and other devices just fine). This may be an artifact from their gimmicky "beam forming" feature messing up the Roku network antenna (?) Wait for a sale and you won't feel cheated.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, GDKay,
Let’s have our Escalation Engineers investigate this further so they can check what might be causing the challenge, especially as it only happens to a specific device. Just send us an email at LinksysCares@linksys.com with your contact details and a link to this review as a reference.
Regards,
Rosalyn
Linksys Support
Rated 3 out of 5 stars
Wasn't that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor signal then failed. Purchase the Apple Airport instead.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great in a pinch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite non premium router. The Linksys software is easy to configure and it does it's job well with a relatively small foot print and low power usage. My only complaint is Linksys hides the ipv6 configuration. This is my favorite Linksys router since the wrt54g
I would recommend this to a friendRated 4 out of 5 stars
Good Router, Works well, range is mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router does what it is supposed to do, but the signal could be a little stronger I feel. It does depend on a lot of factors just in my case I feel it should reach a bit further without dropping. Linksys always makes good products though so overall a good router.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi Imagin311,
It’s best that you place the router either in the central part of your house or in a location free from any obstructions that could block its signal. Tweaking the wireless channel will also reduce possible interference in your network. Please reach out to us at LinksysCares@linksys.com so we can have one of our Escalation Engineers walk you through the necessary steps. Include your contact details and the link to this review.
Regards,
Rechel
Linksys Support
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
it was good but not strong enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to setup and worked fine. The salesman said it would be strong enough to have a signal throughout my 1400 square foot condo, but, it was not. The signal did not make it down stairs so I returned it.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, timz,
We regret to hear that you've already returned your EA6350 Router. We could have tapped one of our Escalation Engineers to assign fixed channels for both frequency bands to boost the range of your Wi-Fi network. Should you wish to give our Linksys router another try, don't hesitate to contact us anytime at LinksysCares@linksys.com. We'd be more than happy to lend a hand.
Regards,
Jay
Linksys Support
- Pros mentioned:Performance
Rated 3 out of 5 stars
No clue if its good or bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the router is fine , for a middle of the road router. I have no clue though because of Intermittent problems with either internet services or devices or bad cables. This router seems to work as advertised.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Roid,
It seems that you're experiencing intermittent issues. We would love to tap one our Escalation Engineers to help you identify the root cause of this challenge and provide you the best recommendation to achieve a stable internet connection. Shoot us an email at LinksysCares@linksys.com with your contact information and the link to this review for reference.
We'll do our best to sort this out for you.
Regards,
Jay
Linksys Support
Rated 4 out of 5 stars
Good Overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t find this router great but it’s not bad either. Signal strength at my house isn’t too good because of the design but it does reach much less than my last one. But, I can’t complain it works while I work from home.
I would recommend this to a friendRated 1 out of 5 stars
Never Worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started calling in to Linksys for support the day I brought this router home because the router did not work and after 5 months of trouble shooting with Linksys on a regular basis it was identified that I did not have the correct router for my home/network. After being on the phone with Linksys 6 hours today I was told that I would need to upgrade to a $280 router and they offered me $10 credit for the $140 router that was purchased 6 months ago. I was told by one of the reps that they could not give me credit for the router that I had so I should "give it to a friend". Linksys takes NO responsibility for not diagnosing the issue as the incorrect router for my home/network any of the 15 times that I called in for support. DO NOT BUY LINKSYS PRODUCTS. Support is useless!
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi,
This is not the kind of experience that we want you to have. Our apologies. Please give us the chance to improve it. Were you given a case number? You may email it to us at LinksysCares@linksys.com so we can check on the history of the case.
We'll wait for your response.
Regards,
Linksys Support
www.linksys.com/us/support
Rated 3 out of 5 stars
More powerful than my old one, but still range is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance for the money. Needed better range though.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Maxxmanager1,
Thank you for letting us know about this feedback. We are glad to hear that the unit has worked for you although you also mentioned that the range needs some improvement. We suggest that you try changing the channel settings on the router's setup page and bringing away the unit from possible cause of wireless interference. Should you need further help, please email us at LinksysCares@linksys.com with your contact details and the link to this post and we will be happy to assist you, anytime.
Regards,
Linksys Support
www.linksys.com
Rated 3 out of 5 stars
not as said to be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it and took back sameday not good for me bought sony
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Cinp,
We value your time in posting this review. We're sad to hear that the device did not work as expected. We are hoping to be of service to you in the future. Should you need further assistance, you can email us at LinksysCares@linksys.com with your contact details and the link to this post for reference.
Regards,
Linksys Support
http://support.linksys.com
Rated 3 out of 5 stars
Ok router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router works ok still have trouble getting signal at times
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi Mike,
Thank you for sharing your experience on this product review. Reading your post, it looks like you are having some challenges and we'd be more than happy to help you.
Is this happening on both wired and wireless networks? If it is, check if you have a stable connection when wired to the modem. In case this is only happening on wireless connection, adjusting the wireless channel may help. Here's a helpful article for your reference, http://www.linksys.com/ph/support-article?articleNum=136797
Should you need further assistance, you may email us at LinksysCares@linksys.com together with your full name, phone number, location, and the link to this post.
Sincerely,
Linksys Support
http://www.linksys.com
Rated 4 out of 5 stars
Like the nighthawk app.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to, you may have to set it up again after firmware update since all the settings disappeared, like the nighthawk app since I can see at a glance everything connected to my network both wireless and wired.
I would recommend this to a friendRated 4 out of 5 stars
Easy to use, great value for the the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used a router that was outdated. In this day and age you have to use up-to date software for internet security. With the Linksys AC1200 you have an option of setting up automatic updates for optimal internet security.
I would recommend this to a friendRated 3 out of 5 stars
Competent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does an ok job for a smaller home, not a large home.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
Thank you for sharing your experience with us and for providing us with a detailed product review. We would like to extend our help in resolving the challenge that you have with the router so that we can make it work to its full potential. Have you updated its firmware? It would really help if you can provide us more details about what happened and the steps that you've already tried so we can start from there. Please email us the details at LinksysCares@linksys.com along with your contact details and your network setup. Don't forget to include the link to this review for our reference.
We're looking forward to assisting you.
Regards,
Linksys Support
http://www.linksys.com
Rated 5 out of 5 stars
Needed a Dual band Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooking up some smart lights I found out that they could not be controlled on my location's 5 GHz only wireless network. I bought this router because of its flexibility and was very happy with the clear instructions and ease of installation.
I would recommend this to a friendRated 3 out of 5 stars
no faster than my old sysco for 69.00
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slower than I thought it would be. Should have returned it.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good future proofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for in-laws to replace outdated router. Placed new router in same basement location as old router. Improved WIFI and download speeds throughout 2-story house. Nice guest access feature. The one letdown was did not have full signal strength throughout the house as expected.
I would recommend this to a friendRated 2 out of 5 stars
Limited Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router to replace an older Belkin. We needed faster speed so I bought this as an upgrade. Unfortunately the range of this "newer, faster and stronger" unit was subpar to the older, slower Belkin. We ended up returning it and getting a Nighthawk instead.
No, I would not recommend this to a friendRated 4 out of 5 stars
Frustrating to set up password.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem trying to get into to set up my own password, until it finally said the firmware was out of date and needed to be updated, when updated I could set up my password, even their help support could not figure that out. Working fine now.
I would recommend this to a friend





