Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 6,106 reviews
Rated 5 out of 5 stars
Awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a gamer. Well I was a gamer before my systems were stolen. It kept up with gaming demands as well as with my homework demands and my movie streaming. It never let me down. I will buy this one again also.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My old router died and I went to Best Buy for a replacement. The salesperson who helped me was great and helped me purchase the best router for my needs. Set up was easy and I was back in business right away.
I would recommend this to a friend
Rated 1 out of 5 stars
Not happy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had previously purchased a Linksys system a few years ago. As with the last one, I couldn't get this to "talk" with my desktop or my Wi-Fi enabled Blu-ray player. Worked fine with the tablets. After a few calls to customer service (both this time and the last) all I was told was that my desktop was broken. I returned it and bought a Belkin (both times) and they worked fine on all my equipment. That being said, I am completely computer stupid so it might be me.
No, I would not recommend this to a friend
Brand response from Linksys Staff
Posted .
Hi Uncledale,
Your feedback is of great value to us and we apologize for the experience you've had with our support as well as using our product. We are still grateful that you have given our product a try. Should you have any Linksys products in the future, we're here to help if you need assistance. You may send us an email at [email protected] with your contact details, location, and the link to this review for reference.
Regards,
Linksys Support www.linksys.com
Pros mentioned:
Ease of use
Rated 2 out of 5 stars
Poor Signal Strength
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this device as a replacement for a much older (10+ years) Linksys router. Was very pleased with the ease to set it up, but equally disappointed with the poor signal strength compared to the older device. Had to purchase a new wireless adapter card for one of my laptops and even with the improved speed and range of the card, it is still "limping" along. Will probably end up replacing the laptop sooner than desired (or maybe the new router).
No, I would not recommend this to a friend
Brand response from Linksys Staff
Posted .
Hi, RickyT7,
The router should provide you a better wireless performance on your home network. There are steps that we could try to get this issue resolved. Changing the wireless channel of both networks is one of the effective ways to improve its connection.
Please reach out to us at [email protected] so that our Escalation Engineers can assist you in optimizing the unit's wireless settings and help you achieve its full potential. Indicate your contact information and the link to this review for our reference.
Regards,
Kristine Linksys Support
Rated 4 out of 5 stars
LinksysRouter
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good. disappointed because the device keeps turning on and off because the power cable or port isn't functioning well.
I would recommend this to a friend
Rated 3 out of 5 stars
not what I was led to believe
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this router because I was told it would work with future computers not yet out, also. Got it home and had to call customer service right away because the installation disk wasn't any good. Couldn't get all devices in house hooked up without ALOT of assistance. Took 2 days and 2 LONG phone calls to c.s. before we almost got everything going. Still didn't get them all online. Had to go through old router and new router to get everything working!! What was the point really? In reality? It cost me double to do what we needed it to do! Nobody from c.s. could figure the problem out!!
No, I would not recommend this to a friend
Brand response from Linksys Product Expert
Posted .
Hi Turks,
We regret to hear about your experience with the EA6350 and the Support team. We would like to take this opportunity to improve your Linksys experience. Please email us your case number from Support so we can review your case and provide the necessary assistance. Email us at [email protected] your contact details, Bestbuy reviewer name, and the link to this review for our reference.
Regards,
Linksys Support http://support.linksys.com
Rated 4 out of 5 stars
Easy Setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Plug and play. I run a multitude of wireless devices and work from home and since upgrading to this router have seen improved streaming, upload speed and less packet drops. Definitely worth the investment!
I would recommend this to a friend
Rated 5 out of 5 stars
Great for wifi
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This works great! If you don’t know already, the company you get WiFi from May be charging to for renting they’re adapter, I would recommend you buy this and not pay rent each month.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had several different routers from several other companies but I always end up back with linksys. This is my 4th router from them in my lifetime and I'm as happy with this router as I am with my previous ones.
I would recommend this to a friend
Rated 2 out of 5 stars
Not so good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This didn’t work so well- I set it up on a spare tv and ended up with exactly the same channels I got with no antenna in place. I ended up returning it and trying another model.
No, I would not recommend this to a friend
Brand response from Linksys Staff
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Hi, Gina,
We regret to hear that you already returned the EA6350 Router. We could have requested one of our Escalation Engineers to look closely into your setup to ensure that your router is working properly as it should. If you wish to give it another chance in the future, we're just an email away at [email protected]. We'd be more than happy to serve you.
Regards,
Jay Linksys Support
Rated 4 out of 5 stars
Great for my needs.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
What a great router. I love the app features, Only thing with the app, it always show what has been connected to your wifi and when that item is not in use it cannot be deleted off of the list.
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 3 out of 5 stars
Neutral About it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it to connect a wireless camera but it didn't want to work with it. I don't know if it was this device or the camera so had to return both.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy set up and works
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I moved to a new town and didn't know anyone or where to go. Then I found the familiar Best Buy and it was like I was home. Dude working there was super nice and offered advice on the various models. All good.
I would recommend this to a friend
Rated 5 out of 5 stars
Working well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was having problems with my old cheap wireless router. After some research, I decided to purchase this one and so far it is working fine. No hiccups or inconsistencies in the delivery of signal. So far, so good!
I would recommend this to a friend
Rated 5 out of 5 stars
Great Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service and knowledge by Best Buy associate. Was very helpful in explaining all the different ones and gave me great advice in which one to buy. Have bought again from this store and will continue to
I would recommend this to a friend
Rated 4 out of 5 stars
Fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing wrong with it, but not what I needed and I'm annoyed that no one just sells a router - not wireless - a business class router - you have to order them online now... frustrating
No, I would not recommend this to a friend
Rated 4 out of 5 stars
LINKSYS WIFI ROUTER
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This reviewer received promo considerations or sweepstakes entry for writing a review.
WE ARE VERY HAPPY WITH OUR PRUCHASE, WE HAVE A TON OF WIRLESS ITEMS IN OUR HOME GOING ALL THE TIME SO IT IS PERFECT FOR ALL OUR STUFF. IT HAS A SLEEK DESIGN TOO. WOULD DEFINATELY RECOMMEND THIS ROUTER.
I would recommend this to a friend
Pros mentioned:
Signal strength
Rated 3 out of 5 stars
Might work for some
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall it performed well where it was able to penetrate in my house. Had to exchange for an AirPort Extreme but wasn't entirely disappointed.
I would recommend this to a friend
Rated 3 out of 5 stars
Easy setup bad range
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice fast router that is easy to set up. Big issue is the signal distance is weak. Can't only get half speed in bedroom directly above router.
I would recommend this to a friend
Brand response from Linksys Staff
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Hi Kingdani,
Your neighbor’s wireless networks or any appliance that operates on the same frequency as your wireless device may cause interference affecting your wireless connection and signal. Changing channels is one of the best ways to resolve intermittent wireless connection. The recommended channels for the 2.4 GHz network are 1, 6, & 11 since they are considered non-overlapping channels. If the problem still persists, please email us at [email protected] with your contact details and the link to this review.
Regards,
Rechel Linksys Support
Rated 5 out of 5 stars
Great upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had issues downloading videos from Netflix and Amazon Prime. Thought it might be an old modem. Got this Linksys EA6350-4A and haven't had any issues since. Loads videos faster and no dropped wireless connections for my laptop.