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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6103 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 6,103 reviews
  • Pros mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Might work for some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it performed well where it was able to penetrate in my house. Had to exchange for an AirPort Extreme but wasn't entirely disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy setup bad range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast router that is easy to set up. Big issue is the signal distance is weak. Can't only get half speed in bedroom directly above router.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Kingdani,

      Your neighbor’s wireless networks or any appliance that operates on the same frequency as your wireless device may cause interference affecting your wireless connection and signal. Changing channels is one of the best ways to resolve intermittent wireless connection. The recommended channels for the 2.4 GHz network are 1, 6, & 11 since they are considered non-overlapping channels. If the problem still persists, please email us at LinksysCares@linksys.com with your contact details and the link to this review.

      Regards,

      Rechel
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    I hope this one works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I purchased was defective. It did not send signals to my cell or laptop. The Linksys tech walked me through a problem detection routine and the item did not respond on any level as he said it should. I returned the item for a replacement. So far, the replacement is working properly. I cannot say how many other folks have had this problem and it is unlikely that I will ever need another provided this one continues to work. Maybe I just got the one out of a thousand bad ones. Therefore, I will still give it a recommend.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Donald,

      It's good to know that you are enjoying your connection with the replacement router. As longer as it is properly configured, then it should continue to work. If there's anything we can help you with, do not hesitate to contact us anytime via LinksysCares@linksys.com.


      Regards,

      Irish
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Solved my WiFi problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very technical and don't know much about computers, but when my kid's phones weren't getting WiFi connection the Best Buy representative recommended this router. Kids are happy, so I'm happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is not as powerful as my last lyncsys router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router needed a firmware update but it was too old so I had to buy a new one, this one does the job well for our house - 7 devices but it is not as strong a signal strength as my old router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to setup and has a mobile app to control the wifi. Now I'm not sure if it's the router or my modem but the wifi is weak barley reach my room

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I hoped it would give me a little more range though. I may have to get a signal amplifier to increase the speed on the other side of my house away from the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for awhile now. seems to be working as expected. the price of the ac 1200 was in line with what I wanted to spend at the time . I guess time, will tell if I made the right buy. so far happy with the ac 1200.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Works good, when yer close enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router for my elderly parents, that quite frankly, do not require a high internet speed. The speed of the router is actually very good, performing as well or better, than advertised. The range however, which is highlighted as one of its many pluses, sucks! If you're not in the same room, forget it! If you live in a small home, I'd say that it's probably going to work well for you. Otherwise, keep on shopping.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, CedricDaButcher,

      Interference in your area could affect the wireless performance of your router. We can try setting a fixed channel on both networks. The recommended channels for the 2.4 GHz network are 1, 6, 9 and 11 and for the 5 GHz network, channels 36, 40, 44 and 48 are recommended to less likely encounter interference. You can check out this link for the process: http://www.linksys.com/ca/support-article?articleNum=143717

      Our Escalation Engineers are eager to guide you in optimizing the unit's wireless settings. Please email us your contact information at LinksysCares@linksys.com so we can help you get in touch with them. Indicate the link to this review for our reference.

      Regards,

      Kristine
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Easy to configure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have configured many wireless AP but this one was the easiest one I have come across. It walks you through all the settings and it has a smart section that allows you to access it from the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was having alot of trouble with old linksys router. had been happy with connections before. so far no problem getting connection all over the house, all 3 floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic serv, Justin was a great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to bestbuy to buy my father a laptop for Father's Day. Fantastic service received. Would suggest this iMac to anyone would wants it. It's w perfect gift that will last for years and years. Thanks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old router in hopes that I would get better wifi reception. Unfortunately, it works no better than the one it replaced. I should have just returned it and kept the older one.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi. A wireless router performance will depend on the interference affecting the wireless broadcast. Place the router in a higher location so the connection will become stronger. Changing the router's wireless channel will also help. Go to the wireless settings page by following the instructions in this link: http://www.linksys.com/us/support-article?articleNum=143717. For the 2.4 GHz network, try channels 1, 6, and 11. For the 5 GHz network, test channels 157 and 161. Should you need further assistance, you may email us your complete contact details, location, computer OS, and the link to this review at LinksysCares@linksys.com so our team can provide more solutions the soonest. Linksys

  • Rated 5 out of 5 stars

    Easy to set up and stay connected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router replaced my old Linksys router and it is fantastic. My connection hasn't been better in years. Multiple devices on at once and I'm an avid online gamer. I would highly recommend this router to others!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LinksysRouter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. disappointed because the device keeps turning on and off because the power cable or port isn't functioning well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router at a good price. The only drawback is how Linksys implements their guest Network, you have to sign in each time, it won't remember the password and auto connect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it kept losing connection to the internet thru/not communicating with my modem (also just purchased a couple weeks prior to the router). i wound up returning both and got a 2-in-1 unit.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Walter,

      Thank you for sharing your feedback on the Linksys EA6350. It appears that we were a little late in reaching out to you. Adjusting the router's settings could have helped improve the overall network connection. We are just right here if you need a hand with any Linksys device. Feel free to reach us at LinksysCares@linksys.com anytime.


      Regards,

      Linksys Support
      www.linksys.com Linksys

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup! Great signal power! Took less than 5 minutes to get working! Security options allowed me to lock it down to just my devices - no wifi freeloaders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to configure, works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old router broke, ran into BB store to replace it. They were helpful (all new technology) and explained the differences. I purchased what I needed and wasn't pressured to buy more than that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store with no idea what to buy. I asked and was given good direction. This router works great so far. No complaints about connections like I had with the last one.

    I would recommend this to a friend