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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6106 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 6,106 reviews
  • Rated 4 out of 5 stars

    Great little router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, cost effective router. Not as good as a more expensive router, but fine for our 2000 sq foot house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    great router for the 5ghz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the maximum speed out of the 5ghz but the 2.5 GHz is relatively slow. I sometimes get less than 5mbps.

    I would recommend this to a friend
    • Brand response from Linksys Product Expert
      Posted .

      Hi Enri,

      Thank you for sharing with us your feedback and we'd like to assist you improve your wireless experience with the device. You may try to change or specify the wireless channel of your 2.4 GHz network. You can set it to either 1, 6, 9 or 11 then observe the connection. Should you need further assistance, feel free to email us at [email protected] with the link to this post.

      Regards,

      Linksys Support
      http://support.linksys.comLinksys

  • Rated 5 out of 5 stars

    Quick Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it due to a recommendation of a friend and it's absolutely worth it. I can game, stream movies and have multiple phones and there's no buffer or lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Fine in My Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt able to run a hard wire set up. But this has been a great substitute. Occasionally drops the 5ghz signal but that is likely due to the room placement.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi TRivers,

      The adapter could not be getting enough signal from the router. You may need to move closer to the router to increase the signal received by your adapter. Make sure also that its driver is up to date.

      If the connection will not improve, please get in touch with us at [email protected] with your contact details and the link to this review.

      Regards,

      Rechel
      Linksys Support Linksys

  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband didn't have much to say other than he purchased this item based on the salesperson at the store recommended it and it works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought on the recommendation of store associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router performs an unsexy job adequately, and it's true rating will only be known on how long it provides service. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of good quality televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the consultation from Gabriella and the installation of the televisions and cables for our church. Thank you to Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seemed like a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a great product. However it did not have a plugin for a coax cable. I was forced to return the item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's all right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to use opendns to prevent your child to access bad site. I thought this router has the function for filtering those sites. Signal strength is about average (it may be the internet provider speed - I don't know). I use 1 port for ps4 game, 1 for voip phone, 1 for cellphone and 1 for computer. This router has priority function and filtering function. You can access this router from everywhere using your smart phone.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Felix,

      It is indeed essential to protect your kids from potential malicious websites. With the Parental Control feature of this router, you should be able to limit access to the Internet and block specific websites for individual devices. As for the signal strength, adjusting the wireless channel and repositioning the antennas could help optimize the wireless signal. We can have you contacted by the Support team if you need assistance with the process. Feel free to email us at [email protected] with your phone number and the link to this post for our reference.


      Regards,

      Irish
      Linksys Support Linksys

  • Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router didn't help with my streaming. This one for price and what it does for streaming is great. Good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older router-it was definately time to buy a newer one. We are happy we bought this router-takes care of our whole house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well as all the experts said it does!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation, easy to secure and a strong wifi signal make for an excellent router for a reasonably sized apartment/home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router. It works perfect in my house. One else is when I'm outside my house I can't use it. The range isn't that far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK for plug-n-play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router worked fine in plug-n-play mode. However, it was difficult to configure for more advanced features such as port-forwarding. The old Linksys interface and firmware was easier to configure. Linksys Tech support was of no value. They kept repeating the same instructions due to difficulty in communicating in English and wouldn't elevate the call. I had to remove the unit and replace it with a different model.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Tdog,

      Setting up the port forwarding feature on your Linksys Smart Wi-Fi Account should be easy. Moreover, we would like to take this opportunity to look into the details of your case as customer's satisfaction is always our top priority.

      It would help if you'll email us your case number or contact information at [email protected] so we can investigate what happened. You can also use the email address to contact us in case you need our assistance with your other Linksys products. We'd be eager to get you over to our Escalation Engineers for a faster solution.

      Regards,

      Kristine
      Linksys Support Linksys

  • Rated 4 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great, however the instructions to set it up were not very clear. Took longer to set up than it should have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerful router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second router of the same model. the first one lasted a little over two years. this one is less than half the cost. best i have had

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for purpose bought. this is my first router range is adaquit.

    I would recommend this to a friend
    • Brand response from Linksys Product Expert
      Posted .

      Hi Zoom. Thank you for giving our product a review. You may change the wireless channel frequency of the router, so it may broadcast a stronger signal. You may test channels 1, 3, 6, 9, and 11 for the 2.4 GHz network. For the 5 GHz, test channels 157 and 161. Use a computer > open an internet browser > Type 192.168.1.1 in the address bar > Type in your log-in credentials > Click on the Wireless option, so you may configure the wireless channel. Should you need further assistance, you may email us your complete contact details, location, and the link to this review at LinksysCares@linksys.com, so our team may provide more possible solutions.Linksys

  • Rated 5 out of 5 stars

    Easy setup and great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned an all in one modem / router because it kept dropping the wifi connection, I went with a standalone modem along with this router and couldn't be happier !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router due to my last router not having enough wifi range. Problem solved after this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good upgrade for wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very pleased with this product. The sales person was very helpful in explaining the difference between products availiable and my specific needs.

    I would recommend this to a friend