Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6106 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 6,106 reviews
  • Rated 2 out of 5 stars

    Router for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router isnt made to handle too many items at once, so it is kinda limited in that aspect.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi. Thank you for sharing this with us. May we know what challenges you are experiencing with the router? Even though the router is a home based device, it is capable of catering to 32 devices at the same time in a perfect environment. It could be possible that the interference in your environment is limiting its capability, but this can be optimized. Just send us an email at [email protected] so that we can assist you further. Please include your contact details, location and the link to this review in the email. We look forward to hearing from you. Linksys

  • Rated 4 out of 5 stars

    works really well in our large home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an old router. This one works very well in our home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setup is a bit wonky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, most routers you can plug in and they start working right away. This one had quite a wonky guided setup I needed to go thru twice before I could get anything to connect. Now that I have it setup, it's running good but I'm not looking forward to trying to set it up again if it has any problems down the line.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello,

      Your feedback is appreciated and well-noted. Although it's expected for the EA6350's setup to be easy, please know that we're here to extend a hand should you encounter troubles with it. Just email us anytime at [email protected].

      Regards,

      Klaudette
      Linksys Support Linksys

  • Rated 4 out of 5 stars

    Worked with no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this will save us the monthly fees that we were paying to cable within a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by a friend as highly effective and easy to set up as well as secure for home use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade to an older system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new system seems to have a better bandwidth than the older version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regretfully only marginal improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were expecting family in for a visit and I wanted to upgrade my ten year old router to increase coverage area and allow me to set up a guest account. Regretfully this router only marginally increased my coverage area but having the guest account definitely gave me peace of mind. Overall, it works. I was expecting better.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Wes53,

      There are steps that could help you improve the coverage of your wireless network. You can try adjusting its wireless channel through the web-based interface and reposition its antennas. For further assistance, please email us at [email protected] with your phone number and the link to this post so that our Escalation Engineers can assist you in optimizing the router's performance.


      Regards,

      Irish
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    It's working great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this one last as long as it replacement the salesman was very helpful knew what he was talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up very fast speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my wireless router to this one and very glad I did with the number of devices in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched to Xfinity & didn't want to rent so decided to buy. Works good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Separate Router / Modem is best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an all in one Router / Modem and was not happy. Went back to separate units and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router worked very well. in the end not powerfull enough for me, but a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good range

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good after to figure out how to set it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hooked up fine, but now my printer won't work....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erghhhhhh Airprinter will not work.....so much time to troubleshoot this!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small homes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for one or two devices, adding anymore than that will cause wifi to be slower..

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Anna,

      Thanks for sharing your insights, and we appreciate your taking the time in posting this review. This is definitely not what we expected from your Linksys EA6350 router. As a product overview, this is a high performance router that can cater multiple wireless device. Allow us to help in resolving this challenge. To fully maximize its performance, we need to ensure that the firmware is updated. If not, we need to perform a manual firmware reflash followed by doing a factory reset and manual reconfiguration. Since this is a dual-band router, we need to make sure that it's broadcasting 2 separate networks for the 2.4 GHz and 5 GHz frequencies. To achieve wider wireless coverage, we can try changing the channels to 1, 6 and 11 for the 2,4 GHz wireless network, and channels 36, 40, 44 and 48 for the 5 GHz. Should you need further assistance, get in touch with us at [email protected] along with your contact details and the link to this post for reference.

      Your satisfaction is our utmost priority.

      Regards,
       

      Linksys Support
      www.linksys.com Linksys

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works great. And the customer service at Best Buy is over the top. We will always go there first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit my budget

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linksys - AC1200+ Dual-Band WiFi 5 Router - Black Fit my budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what was needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Former, competitor's unit failed. This unit worked flawlessly from its first connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    router is better than old router, except it does not has as much distance as the old one.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Bergie,

      Raising the router above floor level can improve the strength of your wireless signal. You can also tweak its wireless channel to avoid possible interference on your network. Should you need further assistance, please don’t hesitate to shoot us an email at [email protected]. Please include your contact details and the link to this review.

      Regards,

      Rechel
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Increased the spend of all the devices in our home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was recommended by our cable company. We are very pleased with the product.

    I would recommend this to a friend
Sponsored