Customer Ratings & Reviews
- Model:
- EA6350
- SKU:
- 5124122
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, RangeCons mentioned:Heat
EA6350-4A Great range and User Interface
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good WiFi range and a wonderful user interface. Setup was a breeze. I really enjoy the fact that I'm able to set priority devices. My xbox1 will no longer get interrupted from others on the network. Good looks and performs well. I have one concern, it gets hot. I don't understand why there are no ventilation holes or fins on the top of the device. Their newer devices all seem to have ventilation on top. Heat rises, and in this routers case there is a solid plastic lid, dome shaped trapping in all the heat. My table top, were it sits is def warmer then normal to the touch. The routers lid is hot to the touch. Heat and electronics don't play well together, and im worried this will cut down on the routers life span. I've updated the firmware via the routers online interface, and its still getting warm. Although the router seems to run hot, it's doing its job. I guess I'm just a little concerned. If it ran cooler, def 5 stars.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Anthony,
Thanks for sharing your insights, and we appreciate that you brought this to our attention so we can help. Your safety is our main priority and we would like to take full responsibility to this. Try to relocate the router in a well-ventilated area and check if it gets hot again. If yes, we suggest to manually reflash/upgrade the firmware and proceed in doing a factory reset. Should you need further assistance, get in touch with us via email at [email protected] along with your contact details and the link to this post for reference. We would be more than willing to help.
We look forward to assist you.
Regards,
Linksys Support
www.linksys.com
Range isn't great but speeds are
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't really provide the best range - it is fairly poor in my house compared to other routers i had in the same location. However, when you are in range the wifi speeds are great.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Jason,
Thank you for sharing your feedback. It is possible that signal interference is what's causing the limited range. We suggest that you set a static wireless channel on the router settings to minimize this. It is also best to place the router at the center of your home to maximize coverage.
For further assistance, feel free to email us at [email protected] along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Great high speed Internet... but then
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great when I first got it all hoozed up. Then after about a month I started to have issues with the wireless part of it. Very slow connection, if any at all, but I still had good wired connectivity
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Msheff,
The placement of your wireless router is one of the keys to having a good signal. It’s best that you position it in an open and strategic area away from physical obstructions. Adjusting the wireless channel is also a good move to avoid interference on your network.
If the connection will not improve, please send us an email at [email protected] with your contact details and the link to this review so that we can assist you further.
Regards,
Rechel
Linksys Support
Failed after 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It failed after 2 months. I had to contact manufacture and then send it back for a replacement. They were very quick to respond and I got a new modem in about a week. Hopefully this one won't fail.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, KeithD,
We appreciate your taking the time in sharing your experience. Upon reading your post, it seems like the replacement unit is already working and it should last longer.
Should you need our assistance in the future, you can also contact us via [email protected].
Regards,
Irish
Linksys Support
- Pros mentioned:Performance
Okay router, but not what I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, this router seemed to perform well, but failed within a year. I have used this brand in the past with better performance and service.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Dave,
It's not right that your EA6350 router failed within a year as we engineered it for long-term durability. Please reach out to us at [email protected] so we can have one of our Escalation Engineers check if this could be a possible firmware or hardware issue. Don't forget to include your contact details and the link to this review for reference.
Regards,
Jay
Linksys Support
Not much better than my old one, unless...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much better than my old one, unless... there is something wrong with my cable internet connection (Cox). Speeds for downloads are in the vicinity of 2.5, I am paying for up to 50, so it seems really slow.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi BeBe,
Your feedback is highly appreciated and thank you for your time in sharing it. Slow download speed is not normal for our AC routers. We’d suggest doing the following:
• Isolate the issue by checking if your other computers have the same download speed.
• Check if your computer has the same download speed when connected straight to the modem.
• Perform a firmware upgrade.
If the connection will not improve, you can send us an email at [email protected] with your contact details, location, and the link to this review so that we can assist you further.
Regards,
Linksys Support
www.linksys.com
Good deal although performance seems slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an old lily's router and performance was great this new router WiFi speed seems slow/congested and I can not figure out why. All connected devices a re the same from old to new setup only change is the router.
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi Golf5367. Thank you for choosing our product. We would like to provide assistance, so the device can perform at its full capacity. You may set up a permanent wireless channel to fix this situation. Access the wireless settings of the router by following the steps in this link: http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=25807. For 2.4 GHz network, test channels 1, 3, 6, and 11. For 5 GHz, test channels 157 and 161. Should you need further assistance, you may email us your complete contact details, location, and the link to this review at [email protected], so our team may provide more possible solutions.
Not what we thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were told this would give us better and faster internet and reach out further to our RV in the back yard. We cannot tell any difference from our old one which we were told was an antique.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Carole,
With the proper configuration, your Linksys router can optimize the speed and range of your Internet connection. The speed will also depend on your subscription. We want to make sure that you've done the necessary workarounds. Please provide us your contact details and the link to this review at [email protected] so that our Escalation Engineers can assist you thoroughly.
Regards,
Klaudette
Linksys Support
- Cons mentioned:Compatibility
Had to return
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t compatible with WiFi service. Called for service and was charged international fee by at&t. Not pleased.
No, I would not recommend this to a friend not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, after about 3 weeks we had to return this to the store. It might be perfect for a small area, but didn't work for us. I live in a 2 story home and it's about 3,100 square feet. This router could not cover our entire home. The internet "flickered" constantly throughout the day and we were having to wait for it to reconnect all the time. Ended up going with the Google WiFi and bought 2 devices. We're a week in and haven't lost the internet connection yet.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello,
It may be physical obstructions such as thick walls, and huge cabinets are the reason why some areas of your house won't reach the connection. Also, if the dropping of connection only happens to your wireless network of your Linksys EA6350, then you could also have changed their channels to the recommended ones. In case you need help with any of our products, you can always reach out to us at [email protected] with your contact info and the link of this review for our reference.
Regards,
Elyza
Linksys Support
Not so good router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money your better off with a DLink router. The range isn't great and the router features aren't full function enough. Get an Apple extreme if you own Mac or a DLink router if you own a PC.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, IITS,
The EA6300 is capable of providing you with the expected wireless coverage of an AC router. Our Escalation Engineers would like to help you maximize the unit's full potential and to discuss the router features that you have mentioned. Please email us your contact information at [email protected] so they can contact you as soon as possible. Indicate the link to this review for our reference.
Regards,
Kristine
Linksys Support
Defective Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router was defective. I had to pay a tech $150 to find the problem, then another $100 to install a different router. I took the defective router back to Best Buy and they exchanged it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, HarryMann,
Linksys Routers went through rigorous tests to ensure proper functionality and durability prior to packaging. Your experience is very uncommon and we regret to hear that you already returned the product. We could have requested one of our Escalation Engineers to double-check if your unit is still good for a fix. Should you have other Linksys device that needs assistance, we're just an email away at [email protected]. We'd be more than willing to serve you.
Regards,
Jay
Linksys Support
Normal Wifi Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router installation is easy but it does not show much speed and it gets drops in immediate next room in 625 sq ft apartment. Even navigation pages on LINKSYS Smart Wi-Fi is not much user friendly and very slow.
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi Venkata. We're saddened to hear about your recent experience with the router. Allow our Support Team to assist you. We need to study your network for us to provide resolution to these challenges. Tell us more about your network set up as well as the current firmware of your router. Send us an email at [email protected] with the link back to this review.
Not what I needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a cable modem to replace the one I'm renting from Cox. Unfortunately this is not a cable modem, so I had to return it. I imagine it works fine for a different application.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Steve,
Thank you for taking the time in sharing this review. We understand your decision as the Linksys EA6350 doesn’t have a modem functionality. For any further questions you may have, please feel free to reach out to us at [email protected] anytime.
Regards,
Rechel
Linksys Support
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. Dropped signal more times than I can count. Traded it in for a Netgear product which works 100 times better. With my experience with routers I will never buy Lnksys or Belkin ever again.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Elf808,
Your experience with our product is important to us. We understand you are having some challenges with the router. Do you still have it? We're hoping we still have a chance to look into the situation and assist you accordingly. You can send us an email anytime at [email protected] and indicate your full name, phone number, location, and the link to this post.
Sincerely,
Linksys Support
http://www.linksys.com
- Cons mentioned:Heat
Not impressed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor signal quality through walls, and 20ft away has dead spots in my house. Also unit gets very very warm to point that I am concerned about the heat! What we're they thinking with this one! Ac signal range is very poor, and the n/g signal is limited or throttled and only allows minimal bandwidth through to send to devices, no way to adjust or eliminate that problem. I will never buy a linksys again! Terrible unit! Not best buys fault they didn't make it!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Uknowmefromroc,
Your experience with the router is valuable to us. The router shouldn't exhibit the challenges you've mentioned.
Walls can possibly cause interference and affect the range of the signal. Have you tried repositioning or relocating the router? It may help to improve the wireless connection if you'll set a static wireless channel which can be adjusted through the setup page. As for its temperature, does it get too hot to touch? If it is enclosed in a cabinet, we suggest to set it up in an open space.
Let us know should you need further assistance via email at [email protected] and indicate your full name, phone number, location, and the link to this post. We'd be happy to help you.
Regards,
Linksys Support
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s ok, we get kicked out of our streaming devices at times. I would recommend investing in a better router if you do not want to experience this.
No, I would not recommend this to a friendWorks good, but gets real hot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And not the Deadpool kinda hot. More like Sunfire, or movie-version Nega-Sonic Teenage Warhead. Gonna give it a little space, and maybe a nice iced tea. We'll see. These things take time.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, CaptainMBS,
Your review caught our attention. Our router's operating temperature is at 32 to 104 F (0 to 40 C). We suggest that you place the unit in a well-ventilated area to avoid possible overheating.
If it goes beyond the expected operating temperature, please reach out to us at [email protected]. We'll have the unit checked further by our Escalation Engineers. Indicate your contact information and the link to this review for our reference.
Regards,
Kristine
Linksys Support
Router Does not work more then 29 feet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small house & can't even get on on line, in the living room. I return the Linksys, got another one, same thing. Paid $119.00 for it. Suppose to be double the power then the Linksys I replaced.
No, I would not recommend this to a friendIt works but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to reset this router several time and had to exchange with other one, they really don't work well. just spend little more for a higher model may be they work. The apple router I have now is fantastic
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi Baba,
We appreciate your time in sharing your feedback with the Linksys router. We regret to know that you had to reset the router several times. In case you changed your mind or if you need any Linksys help, you can always send us an email at [email protected].
Regards,
Linksys Support
www.support.linksys.com