Customer Ratings & Reviews
- Model:
- EA6350
- SKU:
- 5124122
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.
This summary was generated by AI based on customer reviews.
Complicated set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is only interested in selling service contracts. English is not their primary language. Unable to improve reception of smart phone, speed of communications to printer and computer.
No, I would not recommend this to a friendWorks, But is Cantankerous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works, but is typical Linksys product. Have had to call their tech service three times because it decided to disconnect from the web and not reconnect.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Robmye,
There are various reasons that may have caused the internet dropouts on either wired or wireless connections. Should encounter the same setback in the future, feel free to reach out to us by sending an email at [email protected] so we can tap one of our Escalation Engineers and look after your case.
Best regards,
Carl
Linksys Support
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told that this would be the solution to our internet connectivity problems, didn't help one bit, waste of money, now we are looking to buy a booster, an additional cost we didn't expect
No, I would not recommend this to a friendWorks good once you get it set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was somewhat difficult to get it working right. Once we did, it has been working as you would expect. It's nothing spectacular, but it does the job.
I would recommend this to a friend- Cons mentioned:Compatibility
Not working with my computer for some reason.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the wifi router--0f course, the most expensive--that would work with our new provider based on the installer and their tech people. Works great with everything in our home except my laptop. I have to keep it hard wired while all of the other gadgets get wifi. I asked the geek squad guy for help and he wasn't able to tell me anything.
No, I would not recommend this to a friend - Cons mentioned:Heat
Router gets hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router heats up, i put tiles to let heat escape, not as fast as i thought, easy set up but still had to call hel line at linksys
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Metro,
We're glad to hear that our Support team was able to help you set up the device. However, we'd like to know more details about router heating up. If it is operating beyond 32 to 104°F (0 to 40°C), make sure to use the adapter that came with it and keep it properly ventilated. We can also have our Escalation Engineers contact you to further isolate this. Feel free email us at [email protected] with your phone number and the link to this post.
Regards,
Irish
Linksys Support
Not as much range as was advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't a bad router. It gets the job done. I bought it because I wanted better range throughout my home, but it only extended the range by about 20 feet.
No, I would not recommend this to a friendsave your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this router and its not good at all. The other room is only 100 ft away and it gets a horrible signal from this router. I think I may be returning it soon.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Bgisanerd,
Physical obstructions and interferences in your area could affect the router's wireless performance. We can set fixed channels on both networks to help improve its wireless coverage.
Our Escalation Engineers are eager to help you achieve the unit's full potential. Please email us your contact information at [email protected] so they can contact you as soon as possible. Indicate the link to this review for our reference.
Regards,
Kristine
Linksys Support
Get what pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected it and tried change password with app you have to use on phone. App wouldn't take password that came with it and to still unable to go into router settings
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Mjdyall,
Thanks for sharing your experience. Have you tried accessing the router settings using its default "admin" password? What about using your Linksys Smart Wi-Fi account password? Get in touch with us so we can sort this out for you. Please send us an email at [email protected] along with your contact information, the review title and the link to this post.
We'd be more than happy to get this fixed.
Regards,
Jay
Linksys Support
Works adequately
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product seems to work adequately but it does not have a lot of features.
No, I would not recommend this to a friendIt sort of works
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This iteration of Linksys software is terrible. I have been a long time fan of the entire line and would buy Linksys 9/10. But this 'cloud managed' garbage is poorly designed and hard to use and half the time doesn't work. It's missing basic features.
No, I would not recommend this to a friendWorks sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router works well sometimes, but not consistently. max's out at about 850, then drops to 72 with no environmental changes. Pay the extra money and get a nighthawk
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, kanjc,
We value your feedback with regard to the EA6350 router. We understand that you weren't completely happy with the unit since you've been having unstable connections with it. Our apologies for the difficulty this matter may have caused you. We'd like to help you fix your challenge with the router. First of, let's make sure the router has the latest firmware. To do this, please follow the steps from this link: . For further assistance, send us an email at [email protected] with your name, phone number, and location along with the link of this review.
Sincerely,
Linksys Support
www.linksys.com
Didn't really do much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, but hopefully you don't need help, linksys was difficult to work with. After half an hour on the phone she tells me she can help me, for $100.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Julie,
Thank you for bringing this to our attention. Based on the details that you've mentioned, it appears that you’ve reached a 3rd party group that was falsely advertising as our official Support partners. We can assure you that we don’t charge our customers a $100 for support. Allow us to investigate on this matter, and it would be helpful if you could give the number you dialed.
Please email it to us at [email protected] along with your contact information. Also, we'll have the router checked further with the help of our Escalation Engineers. They'll make sure that the unit will work to its full potential. Indicate the link to this review for our reference.
Regards,
Kristine
Linksys Support
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace Bellini 300n router. Like the guest access, but honestly, signal strength and speed really no different. Works fine, but not sure it's that much better
I would recommend this to a friendMeets my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router would work fine in an average size home but I have a very large ranch and sometimes I have difficulty with connectivity.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hello Riki,
Interference and physical obstructions can affect the performance of the Linksys router. Allow us to have our Escalation Engineers look into your case. Email us at [email protected] along with your phone number and the link to this review for our reference. We'll lend you a hand from there.
Regards,
Princes
Linksys Support
There is no increase in internet speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old router to increase internet speed. I see no difference, however, it may be due to my internet provider.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
Please note that your internet speed will depend on your subscription from your internet provider. The router cannot output speeds exceeding your subscription.
If you ever need assistance or have questions regarding the router, feel free to email us at [email protected].
Have a good day!
Regards,
Thaddeus
Linksys Support
returned. did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work. Set it up according to instructions and it took 45 minutes of a spinning and doing nothing. Brought back and got a router from netgear instead.
No, I would not recommend this to a friendOkay but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about a year but no longer connects. Expected more from the AC1200 as Linksys usually provides quality products.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello Dave,
Our Linksys router's were engineered to be durable for long-lasting use. For your case, we recommend that you connect a computer directly to your modem and check if your have a stable connection from there. Update us at [email protected] the result so we can endorse you to our Escalation Engineers. Include the link to this review and your phone number in your email.
Regards,
Princes
Linksys Support
Good for two floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad was not strong enough for my house which is three floors but it did work ok on two floors
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Coffee,
Assigning fixed channels and proper relocation of your EA6350 router would help in boosting the wireless range. Try channels 1, 6, 9 and 11 for the 2.4 GHz Wi-Fi network, and channels 36, 40, 44 and 48 for the 5 GHz. Update us with the results at [email protected] so we can tap one of our Escalation Engineers to take care of your case and help you improve your Wi-Fi experience. Please indicate your contact information and the link to this review.
Regards,
Jay
Linksys Support
Not bad for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is pretty good. It drops the signal every week or two and I have to reset it. I wish I would have spent a few more dollars for a better one.
I would recommend this to a friend