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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6106 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 6,106 reviews
  • Rated 3 out of 5 stars

    Good Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get what you pay for. No complaints! Good service for the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great router on a limited budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this in an emergency and it worked as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very helpful when picking the right item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok router, maybe will need to upgrade, to a bigger one soon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has less range that my old linksys Cisco router.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      The placement of your router can affect its wireless coverage. It's recommended to place it away from walls and obstructions that may cause interference in your network.

      Please email us your contact details at [email protected] so we can help you optimize the wireless settings as it also helps improve the wireless performance of the unit. Don't forget to include the link to this review for our reference.

      Regards,

      Kristine
      Linksys Support Linksys

  • Rated 2 out of 5 stars

    not a great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i spoke with an employee, they asked how many sq ft the wifi will need to cover, and when i told him 800 sq ft, he recommended this one and said this should reach the whole area. definitely does not reach from one end to the other. when you're close, it works just fine.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      The EA6350 router is capable of covering your home Wi-Fi network. Relocating the router and assigning fixed channels would help in boosting your wireless coverage. Email us your contact details and the link to this review at [email protected] and we'll get this taken care of. Our Escalation Engineers are more than willing to help in improving your Wi-Fi experience.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    the worst ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only worked for 2 years before started having its mysterious packet loss problem. time to time i would have a very horrible lag in my games, but since it was time to time and not constant, it was really hard to trace the problem. after months of troubleshooting from my graphics card, motherboard, Ram and etc ... i figured out that this thing randomly starts going crazy and giving me packet loss problems.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Arad,

      This is definitely not the experience we want for our customers. There could be multiple factors that are causing this intermittent connection. We'd like to have our Second Level Technicians to get in touch with you to provide further troubleshooting to get it working as expected.

      Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Linksys Support linksys

  • Rated 3 out of 5 stars

    recommended by sales person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had several routers. i do not know if this is better

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Cargilm,

      Our customer's satisfaction has always been our top priority. Please share with us more details about your current network setup so we can optimize your router's settings to ensure a maximum performance. Reach out to us at [email protected] with your contact information and the link to this review.

      We'd be more than happy to improve your Wi-Fi experience.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Didn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying and trying I had to return because it didn't work.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      We apologize that the product did not work as expected. We hope we had a chance to make it work for you. Should you have any Linksys products in the future, we're here to help if you need assistance. Feel free to send us an email at [email protected] with your contact details, location, and the link to this review for reference.

      Regards,

      Linksys Support
      www.linksys.com Linksys

  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked but range not good. I ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      It is possible that signal interference is what caused you limited coverage. With a few adjustments to its wireless settings, we could have achieved the performance that you were expecting.

      We respect your decision in returning the device. If you have questions regarding other Linksys devices, feel free to email us at [email protected].

      Have a good day!

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Rated 2 out of 5 stars

    Poor signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently updated my internet provider. This wi-fi router couldn’t produce the speeds I was paying for. A friend said Linksys doesn’t play well with all carriers. I returned this one, switched to another brand and am now streaming to my hearts content!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, FamJam2015,

      We regret to hear that you already returned the EA6350 Router. We could have tapped one of our Escalation Engineers to optimize the settings for a much stronger Wi-Fi network. Should you have other Linksys device that needs assistance, we're just an email away at [email protected]. We'd be more than happy to serve you.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    Wifi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps but needed longer range. Inside metal building.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Janie,

      Wireless networks are susceptible to obstructions that can affect the range of the router. Common obstructions include mirrors, glasses, metal objects, thick walls, and ceilings. In order to get the expected performance of the unit, it would help if you place it at the center of your desired location. Moreover, this router is designed for a home network setup.

      Please email us your contact information at [email protected] so we can have our Escalation Engineers take a look at your network environment. Indicate the link to this review for our reference.


      Regards,

      Kristine
      Linksys Support Linksys

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have set this router up multiple times, it shows up on devices but will not connect to the internet. I have used the app and the IP address to set up and still nothing. Will be exchanging for an Asus.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Cb245,

      Your devices should be able to connect to the router once it is configured. If you still have it, we'd like to have you assisted by our Escalation Engineers to help you isolate the situation. Please email us at [email protected] with your phone number and the link to this post for our reference.


      Regards,

      Irish
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    All in all a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a good product!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This was a great Wi-fi Router. Just what I was loo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for what I was looking for. Very good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SUCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work at all. Don't waste your money. Worthless

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product...works great with Comcast router....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was told this would work really well for my house. Turns out they were not correct. Connect my computer to wifi and 80% of the time do not have signal. Cant stream Netflix 50% of the time. Very dissapointed

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      With the help of our Escalation Engineers, please allow us to look into your setup more closely and address the signal issue. Once modem connection is stable and the router is running the latest firmware, it should provide reliable Wi-Fi connections. Please email the link to this post and your contact information at [email protected].

      We'll be waiting for your response.

      Regards,

      Klaudette
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not make any difference my cheap router did better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit worked intermittently. It would not stay on

    No, I would not recommend this to a friend
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