Customer Ratings & Reviews
- Model:
- EA6350
- SKU:
- 5124122
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.
This summary was generated by AI based on customer reviews.
Signal Strength
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signal strength was not good. I returned the item.
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi Danielsontx,
We appreciate the time you've spent in writing this review and we're sorry to hear that the unit did not work as it should for you. We do hope that we will still be able to do business with you in the future. Should you want to share more feedback, you may also email us at [email protected] along with your contact details and the link to this review.
We will be happy to hear from you anytime.
Regards,
Linksys Support
http://support.linksys.com
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this router specifically for the parental control ..well , the software doesn't work . I have spoken with Linksys , they acknowledge have a problem and are trying to resolve it . In the meantime , I bought a product that is defective . I could have bought a downgrade for what this offers. I would not recommend purchasing this particular model .
No, I would not recommend this to a friendGood Product, Parental Controls Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Parental Controls do not work. Linksys has no fix.
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi Bill,
Your feedback means a lot to us and we hope you'll allow us to help you with this situation. We'd like to have more details about your experience so we can provide proper assistance. Please send us an email at [email protected] with your contact details, location, and the link to this review.
Looking forward to your immediate response.
Regards,
Linksys Support
http://support.linksys.com
Not sold on this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still having problems and it heats up really bad..
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi country1. We appreciate the time you spent in writing this review. Allow our Support Team to assist you with the challenges you're facing with the unit. Please email address us at [email protected] with your contact details and the link to this review.
Hope to hear from you soon.
product is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paperwork / cd that comes with product to set up is a complete disaster. Have customer service to call but good luck there too ! Can't understand them as well as they do not understand English. Still have not gotten issues resolved.
No, I would not recommend this to a friendI'm Sure It's Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a very specific use case scenario for networking hardware and this didn't meet it so I took it back. I'm sure it's great for general use but word to the wise: It doesn't support SMB3
I would recommend this to a friendA complete waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want an AC connection with this piece of junk you will need to be within five feet or so. Is there a wall between you? Then no chance. you might get one megabit. I deeply regret wasting so much money on this piece of trash and its companion "AC" 1200 USB adapter. I put AC in quotation marks because I only got an AC connection once, and I had to get up and walk to within five feet of the router even though I was in the same room. If you are thinking of buying this just put it down and walk away. I may update this review to let you know what I end up buying in its stead.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Charles,
Low signal strength could affect the speed that your devices detects. In this case, there are workarounds you can try to optimize the performance of your wireless networks. If it's not possible to relocate the router, then try changing the wireless channels of both frequencies and repositioning the antennas. Do not hesitate email us at [email protected] with your phone number and the link to this post should you need further assistance.
Regards,
Irish
Linksys Support
- Cons mentioned:Connectivity
One week.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was inoperative after one week. This is the second unit that will not connect with the ISP.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Richard,
Try rebooting the Linksys EA6350. Thus, make sure that the Ethernet cables are properly connected. We would like to have this checked with our Escalation Engineers by sharing this through email at [email protected] with your contact info and the link of this review, for our reference.
Regards,
Elyza
Linksys Support
- Pros mentioned:Range, Speed
Easy Set Up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a 7 year old Linksys router that we loved. So far this one is great. The range far exceeds our old router and the speed seems to be very good too. The set up was the best part. No more typing ip addresses or choosing WP2 security protocols. Just plug it and walk through the wizard. Give it a name and a password and you're all set. Supper slick.
I would recommend this to a friend Not the right router for my home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good router for a large home with multiple connections. Had to return the router and exchange for a more powerful one. This Linksys - 802.11ac Smart Wi-Fi Gigabit Router may be very good for a smaller home?
I would recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi Smitty59,
We appreciate your input for this router. This router works best in small homes and small offices, but we could've checked your home setup and try to maximize the performance of this router. Although you no longer have the device, you may reach us anytime or email us at [email protected] for other inquiries or assistance to any Linksys device that you may purchase in the future. Thank you for giving it a try and have a good one!
Sincerely,
Linksys Support
http://support.linksys.com
Poor wifi router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Netgear router for 8 years worked great. Great streaming, great iPad and iPhone capability. Netgear router failed. Salesman at Best Buy said this router was better. Not! Piece of junk.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Mike. Thank you for sharing this feedback with us. Can you tell us what challenges that you're experiencing with the router? We'd be more than willing to help you resolve your issues. Just send us the details at [email protected] so that we can give you further troubleshooting. Please include the link to this review in the email for reference. We hope to hear from you soon.
- Cons mentioned:Connectivity
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased because of good reviews and at a low price. It did not work, devices would continuously lose connection. Had to return it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, twizzle,
We appreciate the time that you've spent in sharing this feedback
with us. There were a couple of steps that we could have done to resolve the issue that you were having with the unit. Since it has already been returned, we can just hope that we'll get another chance to assist you in the future. Please feel free to email us at [email protected] for assistance with any Linksys device. Don't forget to include your contact details and the link to this review for our reference.
We will be happy to assist you anytime.
Regards,
Linksys Support
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had good reviews, but after purchasing it and looking it over more thoroughly, I didn’t have confidence that it would work in my home.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, StoughtonGirl,
The network devices needed for a setup depends per home. You also have to consider your home's structure, the space the Wi-Fi needs to cover, and the number of client devices. Allow us to help you find out how the router can work in your home optimally. Your purchase should feel right; you deserve it. Send an email to [email protected] with your contact details and the link to this post for reference so that we can have our Escalation Engineers assist you.
Regards,
Reil
Linksys Support
Broke after 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great after I bought it, but afterwards it stopped working. Signal kept disconnecting. Works for about 2 years not a problem.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hello hbanh04,
We might need to tweak on some settings to optimize its current performance. Shoot us an email at [email protected] and we'll have this taken care of by our Escalation Engineers. Include your phone number and the link to this review for our reference.
Regards,
Princes
Linksys Support
Not Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new router in order to improve connection to wifi problems. Still experiencing same problems.
No, I would not recommend this to a friendWas told it was a very good router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with TWC which requires a coaxial input (which this unit does not have). Probably great if you don't need that type of input.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi Jjkkmom,
This router is designed to work with an Ethernet type of connection. If we can be of any assistance, please let us know at [email protected] with your contact details and the link to this post.
Regards,
Rechel
Linksys Support
Can not have multiple people on gaming or restart
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When more than one person is gaming on this, it drops someone almost inevitably. Even when hard wired!!! So when I restart it by unplugging it, every time I plug it back in, the status LED keeps flashing and never gets internet again. So I need to do an ENTIRE factory reset every time I want to restart it. Not to mention when the power goes out. This router is awful!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello Raymundo,
We'll help you sort out the challenge that you've experienced with the Linksys router. For this matter, we recommend that you check if you have a stable connection through your modem; email us your update at [email protected] along with your phone number and the link to this review for our reference.
Regards,
Princes
Linksys Support
Cheap Router - good for small apartment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router and soon after regretted not spending $100 more on a mesh system.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys EA6350 Wi-Fi Wireless Router should be able to provide WiFi speed up to N300 Mbps (2.4 GHz) + AC867 Mbps (5 GHz). For further assistance with the router, feel free to share more details at [email protected] with the link to this review for our reference.
Regards,
Jan
Linksys Support
Had a lot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of problems with this and had to replace it.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 different ones went out within less than a yr of buying a new one
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Grogancy,
This is quite unexpected as the router is expected to last longer. Have you tried contacting our support team so they can double check what happened? If not, please get in touch with us at [email protected] so our Escalation Engineers can help you look into this. Just include your contact information, other relevant details, and a link to this review as our reference.
Regards,
Rosalyn
Linksys Support