Customer Ratings & Reviews
- Model:
- EA6350
- SKU:
- 5124122
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.
This summary was generated by AI based on customer reviews.
It's really weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not powerful, it's not giving full bar for normal2 bedroom apartments.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Derick,
The placement of your router is an important factor in its overall performance. It would help if you place the unit away from walls and other obstructions. We can also try changing the router's wireless channel to avoid interference in your area.
Please get in touch with us at [email protected] so we can have the product checked further with our Escalation Engineers. Indicate the link to this review for our reference.
Regards,
Kristine
Linksys Support
Warning! Warning! Does not work properly!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for the first 6 months and then would no longer connect to the wifi no matter what I tried! Had to contact my local internet provider and even they couldn't get it to work so I had to buy yet another router. Do not buy. It will stop working. End of story.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, NRVS,
It is quite unusual for the device to stop working in just six months. If the LED indicator still turns on, it is possible that the router just needs to be reset in order to refresh its settings. Please get in touch with us at [email protected] so we can ask one of our Escalation Engineers to contact you to further isolate the setback. Indicate your contact information and a link to this review as our reference when you reach out.
Regards,
Rosalyn
Linksys Support
Doesn't work with XBox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this so as to turn an Ethernet connection into a WiFi connection for use by my XBox One (and other devices). It worked fine for the other devices (laptop, cell phone) but the XBox couldn't get an internet connection through it. Waste of money.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi there,
There might be some settings that we need to adjust for the gaming console to acquire internet connection. Please email us at [email protected] with your contact details and the link to this post as a reference. We'll have our Escalation Engineers work with you for the resolution.
Regards,
Carl
Linksys Support
Small house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very weak for a large house. May be okay for a smaller area
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Buzz,
To boost the performance of the Linksys router, we recommend that you place the device somewhere high or in an elevated area to get around some physical obstructions that may hinder its signal. For further assistance, email us at [email protected] along with your phone number and the link to this review for easy reference.
Regards,
Princes
Linksys Support
Internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router would not pick up in certain around of my 1000 sq ft apartment.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Rook,
There are steps that could help improve the wireless signal of the router. Try to reposition it if possible or change the wireless channel of networks as the signal could've have affected by some interference. Also, check if the adapters of your wireless devices are running on the same standard as the routers. Let us know the results via email at [email protected] and indicate your phone number and the link to this post. We’d be happy to hear from you.
Regards,
Irish
Linksys Support
Maybe it's the cement block walls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to help with the wifi situation in our condo. The unit is only a 2 bedroom and the router is placed in a central location in the living room. The secondary bedroom does not get wifi, we are told it's because of the cinderblock walls. Perhaps it would work in a condo with 2x4 construction.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, DMac,
Thick walls, metal objects, mirrors, and appliances can cause signal interference. However, tweaking the wireless channels would help to improve your wireless coverage. Please reach out to us so we can optimize your router's Wi-Fi settings. Email us your contact details and the link to this review at [email protected]. Our Escalation Engineers will take care of this.
Regards,
Jay
Linksys Support
I don't like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.linksys is hard to set up and still having problems from time to time.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, BJ7388,
Setting up the router should be easy using the Smart Setup Wizard. Moreover, we would appreciate if you could tell us more details of your other challenges so that our Escalation Engineers can assist you further.
Please email us your contact information at [email protected] so that they can contact you as soon as possible. Indicate the link to this review for our reference.
Regards,
Kristine
Linksys Support
Not so good...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went on the advice of the Best Buy tech. He said he had this router far away from his device, through walls, etc. and had NO ISSUES. I have this device on the second floor about 30 feet away(as the crow flies) from my TV on the first floor and it CONSTANTLY cuts out. NOT IMPRESSED AT ALL!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, MustangDawny,
Your EA6350 router is capable of broadcasting Wi-Fi signal more than 30 feet away without experiencing any connectivity issues. In your case, we need to tweak the wireless channels for both frequency bands to what matches best with your current network environment. Get in touch with us at [email protected] so we can tap one of our Escalation Engineers to get this taken care of. Don't forget to include your contact information and the link to this review for reference.
Regards,
Jay
Linksys Support
disappointing router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.kept dropping streams, difficult to set up security system online
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
If the connection drops while streaming, ensure that your streaming device is connected to the 5 GHz since this frequency band is commonly used for usage that requires uninterrupted throughput.
Please email us your contact information with the link to this review at [email protected] so that our Escalation Engineers can help you optimize the unit's wireless settings. Also, they'll take a closer look on how to get your security system online working with the router.
Regards,
Kristine
Linksys Support
- Pros mentioned:Range
Excellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace the ISP supplied all in one gateway. So far it's been working great. I paired this with a Motorola SurfBoard modem and performance has been very satisfactory. My hardware exceeds the download speed from my ISP so if my service is ever upgraded I'm prepared. I'm not sure why some are having issues installing and setting this thing up. I was honestly surprised at how easy it was. Download the app on your phone, follow instructions. Done. It doesn't get any easier than that. Range easily covers my whole house. I don't have to reset it every day. Actually haven't had to reset it yet.
I would recommend this to a friend Do not buy this router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2.4Ghz network would not even load facebook... Terrible!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Calton,
Thank you for sharing your experience with the Linksys EA6350 router. Slow and inconsistent speeds are not a common performance of our routers. Adjusting the wireless channel could help resolve the issue that you have. For 2.4 GHz, you may try channels 1, 6 and 11. Also make sure that the firmware is up to date. Should you need further assistance, get in touch with us at [email protected] so that we can assist you accordingly. Don't forget to include your complete contact details and the link to this post for our reference.
We'd be more than willing to lend a hand.
Regards,
Linksys Support
HATE THIS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get a good signal in my 900 sq. Ft house!!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Myamsmom,
Allow us to improve your Wi-Fi experience. We can try tweaking the wireless channels for both frequency bands to what works best with your current network environment. Please get in touch with us at [email protected] and we'll have one of our Escalation Engineers walk you through the process of boosting your Wi-Fi range. Indicate your contact details and the link to this review for reference.
Regards,
Jay
Linksys Support
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't seem to get reception in my room and so this wasn't a good purchase for me. I use to get reception but my modem was old and slow but now this one I feel is worse due to me never being able to connect in my room which is in a small apartment
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Bbygrl1178,
Thick walls, metal objects, mirrors, and appliances can cause signal interferences that will affect the performance of your Wi-Fi network. To boost your wireless range, we can try assigning fixed channels for both frequency bands to what will work best with your existing network setup. Please get in touch with us at [email protected] so we can help you optimize your router's settings. Indicate the link to this review for reference.
Best regards,
Jay
Linksys Support
Sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was replacing my 5 year old router with this one. Chosen due to guidance by the Best Buy employee. This router was so bad I packed it back up and am using my old router. If I could find my receipt I would certainly take this back for a refund.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Terrance,
The router should help you get the most out of your internet connection. We could have helped you get in touch with one of our Escalation Engineers so they can isolate what happened and get the unit working. Should you need help with your other Linksys products, please don't hesitate to send us an email at [email protected].
Regards,
Kristine
Linksys Support
- Pros mentioned:Range, Speed
The Linksys EA6350 is the best for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Linksys EA6350 is the best for the price. After researching reviews online from different sites. I've made my decision on this router. I was a little iffy to jump on this router because negative reviews about it failing, dropping connections or the lack of Wi-Fi distance, but the positive reviews outweighed that. Of course you gotta figure out of thousands of routers sold a small % is eventually going to get a bad one, and anyways that's what a warranty is for. 1. The price is good for a great product. 2. Dual Band, 2 fat antennas, black w/grey strip, low-pro with 1 activity light on top/front makes this sleek 3. Fast,. and boy did it blow my old outdated Linksys WRTGS out the water. I quadrupled my wired and wireless speed. 4. Great Wi-Fi range, my niece lives on the 1st floor...2 floor's where the router's placed, she gets connected with no dropping since I installed, that includes my wired connection and I haven't needed to reset yet. 5. User friendly GUI. If you're in the market for a new router, this is the one to get. You won't be sorry.
I would recommend this to a friend Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped constantly. Switched to guest or different accounts at will. I don't even know where to start in describing how bad this product is. I purchase a NetGear AC1900 NightHawk after and it is fantastic! So DO NOT BUY LinkSys and YES buy Netgear.
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hello, TheBrianFrick. We appreciate your straightforward assessment of our product and our apologies for any trouble this has caused you. Should you decide to purchase our products and require our assistance in the future, please do not hesitate to email us. Our email address is [email protected].
Regards.
Sincerely,
Linksys Support
http://support.linksys.com/en-us/support?icid=global-header-support-link
began to go off internet frequently after 5 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.During the internet surf, the internet connection can be disconnected by itself ( both wifi and eternet connection). It is going to stop working like the one I had prior to buying this. It gets worse weekly.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi AverageUser,
An outdated firmware and improper configuration settings could be the cause of the issue you've described. We would like to get you in touch with one of our Escalation Engineers so they can go through the necessary steps with you. Send us an email at [email protected] with your contact details and the link to this review.
Regards,
Rechel
Linksys Support
Nad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this companys product for over 15 years but this is the first time that i had to return it and go with a google router. Speed and connection drops and just doesnt throw any strong signals
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, MPunjwani,
We regret to hear that you've already returned the EA6350 router. We could have tapped one of our Escalation Engineers to fix the connectivity issues by upgrading the firmware and optimizing the router's settings. If you have other Linksys device that you need assistance with, feel free to email us at [email protected], anytime.
We'd be more than happy to lend a hand.
Regards,
Jay
Linksys Support
Poor throughput
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Running www.speedtest.net through this router, via a wireless connection, 2.4 and 5g, was about 40% less throughput than the previous router I replaced (TP-Link). Won't be buying Linksys for a while.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Jason,
The speed and range may be reduced significantly if there are interferences between the router and the computer connecting to it. Changing channels is one of the best ways to resolve intermittent signal and to optimize your wireless connection. Send us an email at [email protected] so we can help you further. Please include your contact details and the link to this review.
Regards,
Rechel
Linksys Support
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this router for six months. Was told by a best buy employee it's one of the best out there. Well it lasted six months and is broke. So I pretty much waisted my money.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Route,
It's not right your EA6350 router only lasted in a short span of time as we made sure that all our networking devices are engineered for ultimate durability. We'd appreciate if you will tell us the current LED behavior of your router so we can have one of our Escalation Engineers investigate if it's still good for a reconfiguration. Please reach out to us at [email protected] with your contact details and the link to this post.
Regards,
Jay
Linksys Support