Customer Ratings & Reviews
- Model:
- EA6350
- SKU:
- 5124122
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.
This summary was generated by AI based on customer reviews.
Stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taking it back,, must have been the only 1 in store that didn't work tried it for about 2 weeks, don't know what's wrong with it
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
It's quite unfortunate that the router did not work as expected. We respect your decision in returning the device. If you have questions about other Linksys devices, feel free to email us at [email protected].
Have a good day!
Regards,
Thaddeus
Linksys Support
Did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router did not work. We switched back to our old router after wasting get a lot of time and money trying to get this one to work.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Anna.We appreciate your time for sharing this feedback. It's quite unfortunate about what you had to go through to try and get this router working. If you can give us more details about the problem, we're sure we can assist you in setting up the router. Just send us an email at [email protected] so that we can provide further troubleshooting. Please include your contact details and the link to this review in the email. We hope to hear from you soon.
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work well. Signal wouldn't even reach the room directly below it. Returned for something with a better range.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, 4chadpole67,
We regret to hear that you've already returned the EA6350 router. We could have asked one of our Escalation Engineers to optimize the router's settings to increase the Wi-Fi range and improve the overall performance. If you have other Linksys device that you need assistance with, don't hesitate to email us at [email protected], anytime.
Regards,
Jay
Linksys Support
- Pros mentioned:Signal strength, Speed
Super easy to set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first router I have set up. It was very user friendly. I am receiving faster speeds than I am paying for. Every room in my 1300 sq ft plaster wall home receives a good or excellent signal. I did position the router in the center of my home behind my main TV. Overall great experience so far.
I would recommend this to a friend Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a very small home but I don't get any wifi signal on the opposite side of my home. Very disappointed.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Pittypat,
Thick walls, metal objects, appliances, and mirrors can cause signal interference to your EA6350 router. To boost your Wi-Fi range, we can try adjusting the channels for both frequency bands to what will work best with your existing network environment. We'll have one of our Escalation Engineers sort this out for you. Please send us an email at [email protected] with your contact information and the link to this review.
Regards,
Jay
Linksys Support
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super mega confusing to set up and slow i will not recommend this to a friend
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Vita,
Your time for reviewing this product is important to us. We'd be happy to assist you with the challenges that you are experiencing with the router. It seems like you've completed the setup but we'd appreciate if you can share with us the confusing part of the process. As for the router's performance, is this affecting both the wired and wireless connections? You can test the speed behind the modem and conduct another test when your computer is wired to the router.
Feel free to email us at [email protected] so we can assist you further. In the message, indicate your full name, phone number, location, and the link to this post.
Regards,
Linksys Support
www.linksys.com
problem after problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not having good luck with this when we were able to get it online none of the rest of our devices would work
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Ducky,
As what you have described, it seems that your EA6350 Router is not properly configured. Please get in touch with us at [email protected] and we'll have one of our Escalation Engineers optimize your router's settings to ensure that all your devices will be up and running. Include your contact information and the link to this post.
Regards,
Jay
Linksys Support
- Pros mentioned:Range
Great router even better price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range is great coverage to about 90% of my house (lot of walls and spread out) I love that it's the most affordable dual band router you can get without being a cheap on quality. Dual band is great so I can get a.c. 5ghz on my devices and set up guests on 2.4 cuz n
I would recommend this to a friend Ughhhhh!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with their tech support for a week, returned to store for a refund when even they couldn't get it working.
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hello KMAJon. We thank you for your feedback about our product and our apologies if the EA6350 was not as good as we intended. Should you choose to own another Linksys device in the future and if you need assistance from us, please do not hesitate to email us a brief description of your concern along with your contact details. We would be more than happy to assist you. Our email address is [email protected].
Sincerely,
Linksys Support
support.linksys.com
Didnt work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was steered wrong by an employee so I had to bring it back. Got a Netgear instead. Much better.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Jerry,
We regret to hear that the unit is no longer with you. We could have fixed your EA6350 router and provide you a wonderful Wi-Fi experience with the help of our Escalation Engineers.
If you have other Linksys device that you need assistance with, feel free to email us directly at [email protected], anytime. We'd be more than happy to serve you.
Regards,
Jay
Linksys Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy signal. Always have to reset the router. I should have spent a few extra dollar and flew first class
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi Saleen281,
We value your time for sharing your experience with us. We'd like to know more details about the situation so we can help you accordingly.
What is the firmware version of the router? How's the wired connection? If it is stable, the wireless connection might've been affected by some interference. You may try to change the wireless channel of the router to 1, 6, 9 or 11 for the 2.4GHz network and 36, 40, 44, 46 for the 5.0GHz.
Tell us the results via email at [email protected], together with your full name, email address, phone number, location and the link to this post. We'd be glad to hear from you.
Sincerely,
Linksys Support
http://support.linksys.com
Not good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not work out of box. Linksys online was of no help. Returned item for full refund
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Hijinx3,
The router is expected to work out of the box. Moreover, we want to look into the details of your experience with our Chat Support team so we can spot the opportunities for improvements and investigate what had happened.
Please email us your contact information or case number at [email protected] with the link to this review. Also, if you need help with your other Linksys products, you can reach out to us using the same email address. We'll definitely help you get in touch with one of our Escalation Engineers for a faster resolution.
Regards,
Kristine
Linksys Support
Peice of junk.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it on Best Buy employee recommendation. It worked for 2 weeks and then quit.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, WR13478,
Your EA6350 router should last longer than what you have experienced. Please share with us further details about what happened so we can tap one of our Escalation Engineers to check if your router is still good for reconfiguration. Shoot us an email at [email protected] with your contact information and the link to this post. We'll take care of this.
Regards,
Jay
Linksys Support
Poor range and speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this product I listened to the sales person and was totally mislead
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Plstnly,
Tweaking the channels for both frequency bands would help in boosting the range and speed of your Wi-Fi network. We would appreciate if you will allow one of our Escalation Engineers to help you optimize your router's settings to improve your Wi-Fi experience. Email us your contact details and the link to this review at [email protected] and we'll get this taken care of.
Regards,
Jay
Linksys Support
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For 90 days worked fine then just stopped and had to be replaced .
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Carol,
It is odd that the router stopped working after just 3 months of use. If you need further assistance with the device, get in touch with us at [email protected] so that we can escalate your case.
We hope to hear from you again.
Regards,
Thaddeus
Linksys Support
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having to restart every few days or WiFi doesn’t work
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello Cease,
We might need to update the Linksys router's firmware to help optimize its current performance. Email us at [email protected] and we'll get you over to our Escalation Engineers; include the link to this review and your phone number.
Regards,
Princes
Linksys Support
Returned product. Wasn't correct item for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned product. Wasn't correct item for us. Nothing wrong with it as is.
No, I would not recommend this to a friendPiece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Linksys is junk don't buy it slow buy a Netgear 1750
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Yeppers,
As one of our valued customers, your experience is important to us. We'd be glad if you will share with us more details about the overall behavior of your RE6300 Extender so we can have one of our Escalation Engineers check if this has something to do with its firmware or just a misconfiguration problem. We'll wait for your email at [email protected] with your contact information and the link to this post for easy reference.
Regards,
Jay
Linksys Support
Have not been able to use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have Not used it. Will Not connect to my internet service.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, JC214221,
Your EA6350 Router should work with any ISP. What you have experienced is very uncommon and we would like to have one our Escalation Engineers sort this out for you. Shoot us an email at [email protected] with your contact information and the link to this post.
Regards,
Jay
Linksys Support
no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the signal range is no good i wanna exchange it but wont let me
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Coco,
Knowing your experience with the router is very valuable to us. Since you've observed that the signal doesn't seem to reach the farthest you've expected, try adjusting the wireless channel of the router or reposition it. Make sure also that its firmware is updated. We'd be happy to receive updates from you via email at [email protected] and indicate your full name, phone number, location, and the link to this post.
Regards,
Linksys Support
www.linksys.com