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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6106 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 6,106 reviews
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Not worth the plastic it is made out of

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be the second linksys router i i will need take back and replace in 6 months. it was great and worked well for the past two week then out of nowhere it locked up and couldn't get any internet through it wireless or otherwise, connected cable from the modem straight through the computer and it worked just fine, for the price of this router you would expected it to work for more than 2 weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It works well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard dual band router doing its job. I don't know much about these things, but this one seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    AC1200+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, very helpful technical assistance desk and great on-line interface app to manage the hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Get connected!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Linksys router works great. The price was very good also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Linkys router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old router to work with new land line product. This router was very easy to set up and use. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    works good but a real pain to hook up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy told me it would only take a few minutes to get up and going,,, i am very puter literate but after a bit over an hour i called tech support,,, they wanted me to pay them to set it up on my puter on line,,,, ARE YOU KIDDING ME,,, pay you to take control of my puter to get a brand new router going??????????? told them no way,,,, so we did it over the phone,,,, 45 minutes later she finally got it up and going,,,, would have been nice if i was talking to someone that talked decent english,,,,,, so 2 freaking hours later i was on line,,,, once i got it on line it works pretty good,,, much better then the netgears i have used in the past,,,,,, no freaking reason for me to have to call tech support to get this thing going,,,,,,,, i was NOT in a good mood at all,,,, only reason i gave it 2 stars is it works good AFTER you spend 2 hours getting it to work,,,,, thats just ridiculous

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi scotthickory,

      It’s good to hear that the unit is already up and running. However, we'd like to know more details of your experience especially the steps that you've tried with our Support team to isolate the situation. Please email us at [email protected] with your case/reference number, phone number, and the link to this post so that our Escalation Engineers can look into to your case and should you need further assistance.

      Regards,

      Carl
      Linksys Support linksys

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy is awesome! Does what it needs to do. Plug it in and let it do a quick update. From there, its ready to rock.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Very good router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range, recommended by Geek Squad Guy. I also needed an extender since its pretty far to my TV for Netflix, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Died in 2 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I was having trouble with my Belkin router after 6 months, I took it back to Best Buy for an exchange (I had the extended warranty). The girl at the customer service desk recommended a Linksys because they are easy to setup. So I chose this one since it was close to the original cost of the other. Went home and setup it up. It was great! Very easy! Yes, I had to create an account with them but just about everything wants that these days. The app is convenient. Everything connected beautifully. Then in 2 days it died!. The router overheated and is no longer functional. I even allowed it to cool off overnight. Still non-functional. Have to make another trip to Best Buy. I did notice that Linksys is owned by Belkin Technologies. There is a warning!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello, Italiantechie,

      Although we regret to hear the experiences you've had with the Linksys router, we sincerely appreciate your sharing this feedback. Please email the case number or your contact details, along with the link to this post, at [email protected] so our Escalation Engineers can review your cases and provide further assistance.

      Regards,

      Klaudette
      Linksys Support Linksys

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router. Worked like a charm out of the box. Setup was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was my first time connecting it was very easy, will have to move to a different location later just moved new home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works amazing, with a pc, Xbox and multiple phones and tv's it still puts out amazing internet speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for my 1 br apartment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little harder to set up and customize than other routers but it works well and I love the app.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Greatly improved WiFi signal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal strength almost doubled. Best Buy associates recommended the router. We greatly appreciate their help.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Linksys EA6350 has problem with 2.4g band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought EA6350 three days before Christmas, and then the nightmare was started. The 2.4g band wireless only can provide 5mbps link speed on all me wireless devices (laptops, smartphones and tablets). The first TS from Linksys said i got a DOA unit, so I returned it and got a new one on Christmas eve, not to mention, the second one does the same thing, so I think ..ok, maybe is my ISP problem, I called them up, and they came on Saturday after Christmas, replaced my outdoor cable and all the connectors up to the modem, but the problem still there. long make short, I have spoken to until yesterday - 4 level 1, 2 level 2, 1 level 3 TSs, plus two managers, average of call time is two hours on each, they used me as their lab that is all I can say, everyone of them through same steps called "problem verification", but none of them really meant to fix anything, all they want to approve was that it is your fault. Horrible horrible ........ not enough to say!!!!! My suggestion to reader - Don't spend your time on trouble shooting for this product, it doesn't worth it, it is not working on your first attempt, return it for different brand. if you haven't bought yet, then go with different brand, even the TPlink is better than this for my situation. I will never buy Linksys, they are not what they used to be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most excellent router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install. Will reccomend to anyone looking for a simple and cost effective wifi router.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Updated Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was very happy to finally have a working wifi router, and maybe I even jinxed myself after writing my first review. It was all good the first 2 months and a half and now this past week it wants to act stupid and bipolar. I've had to reboot and refresh it multiple times to finally get it back up to high speed but once it gets into its mood I know to expect turtle speed as well as "eff off" speed. It was great while it lasted.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Your feedback means a lot to us and we hope you'll allow us to help you. Does the connection drop off on both wired and wireless? Here are the possible solutions that you may do:

      • Make sure that you have a stable connection to your modem.
      • Adjust the router’s wireless channel to avoid possible interference in your network. Use the Wi-Fi analyzer app. It helps you to find a less crowded channel for your wireless router.
      • Update or reflash the firmware.
      • Reset and reconfigure the router.

      If the connection will not improve, you can send us an email at [email protected] with your contact details, location, and the link to this review so that we can assist you further.

      Regards,

      Linksys Support
      www.linksys.com Linksys

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great router for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup, good range for the price. The Linksys app makes it easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some troubles getting a router to work, and the Linksys AC1200 was plug and play... no problems

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great Basic Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does everything I need it to do. It was very affordable and has great range.

    I would recommend this to a friend
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