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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6106 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 6,106 reviews
  • Rated 5 out of 5 stars

    Great Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this router for at least 3 years, and it is great. Plus the customer service is great. Even after my warranty expired, they spent a long time on the phone with me troubleshooting an issue I had. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just bought the other day and have no complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works pretty good. I use it for my laptop, Ipad, and phone devices and have had no issues with it. Setting the router up was tricky in the beginning as I couldn't find the connection on my laptop but eventually my router caught up and we were able to connect fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Great Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router will fit all of your wifi needs. It has a nice app where you can set priorities for your different devices connected. I gave it 4 stars because there's nothing I know of that makes this router excell over others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my old router. Went to Best Buy and bought the Linksys AC1200+. When I hooked it up it took no time at all and I was connected. The staff at Best Buy were great and helped me pick the right router for me. Awesome job guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router, works great in combination with our Arris modem that saves $10 on our cable bill. Minor hiccups from time to time, but nothing a quick reboot can't fix. If you need a router, this is one I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with my Linksys routers. I do need to reset this router on occasion, BUT our cable modem also has problems, so the issues may be more from our cable service/router and not a function of the router itself.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, RonH,

      We're glad to hear that you are happy with our products. This device is dependent to the modem and we recommend performing a reboot if you are experiencing issues with it. Also, it is best to have the modem checked by your ISP and if the router still requires a reset to work properly, do not hesitate to email us at [email protected] with the link to this post and your phone number. We'd be more than happy to help you.


      Regards,

      Irish
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    Speed Test

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 60 Mbps service and connecting the laptop directly to the modem gave me the full speed, sometimes even more. However, through the router either wired or wireless connection, I can only get 16 Mbps max. Returned it to Best Buy but upgraded to still another Linksys brand but I got the AC1600 model this time. It doesn't have the sticking out antenna which is awesome but it gave me the full speed both through wired Ethernet and wireless connection. For both routers though, I love the smart Wi-Fi app which enables me to view the settings and the devices connected and also has parental controls.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, rmusarn,

      It's odd that your previous AC1200 Router didn't provide you the right amount of speed that it can deliver. However, we're glad to hear that your new Linksys router is working to its full potential. Should you encounter any challenge in the future, feel free to contact us anytime at [email protected].


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 3 out of 5 stars

    Great for one bedroom apartment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a one bedroom apartment. Doesn't work so well with two bedroom. It works but if you have iPad,laptop,TV, cell phone it's too much for a two bedroom apartment .

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      The router can cater up to 32 wireless devices at the same time. It’s best that you place it in a central location. Adjusting the wireless channel will also reduce possible interference on your network. The preferred wireless channels to use for the 2.4 GHz network are 1, 6, and 11 since they’re considered non-overlapping channels.

      Let us know how it goes at [email protected] with your contact details and the link to this review for reference.

      Regards,

      Rechel
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Worked for a while

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Linksys experience and I picked this router off recommendations and reviews. It worked well for about 6 months now it is dropping WIFI constantly. Contant resets and have tried firmware updates as well as changing channels. Still seems to be dropping out. Very frustrating. I called Linksys and was told that since I was past 90 days they would charge me for any tech support. I think I would rather use the money towards another brand router. Way to back your product Linksys.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Tripy,

      We are sorry to hear about your recent experience with our product and with Support. Have you checked the connection from the modem if it's stable. Perform a firmware upgrade (http://www.linksys.com/us/support-article?articleNum=148481), reset then reconfigure the device. If you need more assistance, you can reach us at [email protected] provide us your contact details and the link to this review.

      Regards,
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    Great Linksys WiFi router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support from Linksys was great once I had the phone conversation going. It was even difficult for the person on the other end controlling my computer to get the Linksys Router to work properly, it was not an easy wake up for the router.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, KeithS,

      Your feedback is of great value. We are committed to deliver world-class standards with our Linksys Products, that's why we would like to make sure that your router is working great at the moment. We'll take note of your phone support experience and we'll share it with our Team. Should you have queries, or should you need further assistance, get in touch with us at [email protected] along with your contact details and the link to this review for reference. We would be more than willing to help you out.

      Your satisfaction is our utmost priority.

      Regards,


      Linksys Support
      www.linksys.com Linksys

  • Rated 4 out of 5 stars

    Love the parental controls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to find a unit that would have parental controls. This one fits the bill and allows me to control every device individually in the house. It does have a couple bugs but overall it is a nice unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router. Spent a bit more than I wanted, but I am happy with this. I really like the feature to use an app to get into the router and trouble shoot if needed, and limit devices on the network to certain sites or access all together.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would rate 0 stars if possible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible router, no matter the settings and even with current software it made my normally fast service unusable. Called tech support and they were zero help, they finally gave me a code to return the device to Best Buy, the employees there had never heard of anything like that, but a manager graciously agreed to let me exchange(got a Netgear that functions flawlessly)! Tried to post a review similar to this one on the Linksys site and they denied it!! Don't buy this product.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Easton94,

      We appreciate the time that you've spent on this review, and we feel sad to hear about your experience with the product and with the support that you had from our Tech Support Team. Care to share more details so we can look into what happened? You may reach out to us via email at [email protected] along with your contact details and the link to this post for reference. We'd be more than willing to help.

      Regards,


      Linksys Support
      www.linksys.com/us/support Linksys

  • Rated 5 out of 5 stars

    Affordale and easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Linksys router was almost plug and play but I had to figure out how to establish the connection between the router and the modem, I contacted Linksys support and they handled everything. Teriffic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB associate recommended the router. Easy set up and install. Increased my Wi-Fi speeds on my laptop and TV. The amazing thing is the range! Now I have Wi-Fi while I'm at the apartment pool! Very happy with the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to set up an intranet system. It has both 2G and 5G. Once this wireless router was configured and passwords assigned for each, the network was very easy to set up! I have great connections for my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual band wireless router!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the options I have with the router! You can have a guest account and control what goes on with it. You can choose to have the normal 2.4GHz or have both the 2.4 and 5.2GHz channels running at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router for an upgrade to my old one so I can stream 4k content on my tv. Works like it's supposed to but know that you will probably have to have customer service walk you through the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifetime customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lost count of how many linksys routers I have used in my life. But as they get better I am never let down by the upgrades. One of the best products for home networking and the price is hard to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new router. The sole purpose of buying a new one was so that my husband didn’t lag out of games on Xbox One. We’ve had it for about a month now and not one complaint! Worth the money

    I would recommend this to a friend
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