Customer Ratings & Reviews
- Model:
- EA6350
- SKU:
- 5124122
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the AC1200 Dual-Band WiFi 5 Router for its ease of use, range, and performance, with many citing simple setup and strong signal strength as key advantages. Positive feedback also highlights the router's good value for the price and reliable coverage. However, some users experienced connectivity issues and reported the router may get warm during operation. A few also noted compatibility problems with certain older devices.
This summary was generated by AI based on customer reviews.
defective product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been through 2 modem routers within less than a month. One was 1.5 years old and the replacement lasted less than 2 weeks. Best Buy recommended getting separate router and modem, which I did .. got this router .. had problems with this one after only 2 days as it was overheating .. so brought it back and had it replaced.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Marlene. We appreciate your time for sharing this feedback. It's quite unfortunate that you are having problems with overheating with the device. We're glad that you were able to replace it. If you need further assistance with the device, let us know by sending an email at [email protected]. Please include the link to this review in the email. We hope to hear from you again.
Ok router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok but I sometimes had problems with it dropping my macbook.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Chuck1999,
Thank you for sharing your feedback. We'll help you with the challenge you've mentioned. Do you notice that the connection drops when using other wireless devices? If you do, this might've been caused by wireless interference. Try adjusting the wireless channel of the router and make sure that the firmware is update. You can also remove your network from the preferred networks of your computer and reconnect to it.
Do not hesitate to email us at [email protected] for further assistance and indicate your full name, phone number, location, and the link to this post.
Regards,
Linksys Support
Bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this brand is really bad I used less than 15 months already not working I call them they said they won’t do any trouble shooting because already expired
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Lingling,
We can have our Second Level Technicians get in touch with you for further troubleshooting. Just send us your contact details at [email protected] along with the link to this post so that we can escalate your case.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Unreliable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2.4 Ghz channel will not broadcast, 5 Ghz works fine. Makes it useless. Get a more reliable router instead.
No, I would not recommend this to a friendgarbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.found two people hacked in within 1 hr of install and set up not good range would not recommend to anyone booooooo linksys your e1000 is better than this router
No, I would not recommend this to a friendBrand response from Linksys Product Expert
Posted .Hi Maskedm007. Thank you for letting us know of the situation. We'd like to know more about what went on the setup process that caused the router to be vulnerable to hacking. We'd like to take this opportunity to provide assistance to you and the other two users that you mentioned. Please email us your complete contact details, location, receipt of purchase, and the link to this review at [email protected]. With regard to the wireless signal, you may setup a permanent wireless channel on the wireless settings of the router. Access the setup page, go to wireless and test channels 1, 3, 6, 9, and 11 for 2.4 GHz. For 5 GHz, test channels 157 and 161.
Very poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought today and will return tomorrow. Horrible set up. The signal is almost non existent. I will stick with Netgear.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Duke86,
Before you return the device, allow us to have our Second Level Technicians get in touch with you to assist with further troubleshooting and achieve the performance that you are expecting.
Just send us your contact details at [email protected] along with the link to this post so that we can escalate your case.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support