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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 331 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the Atlas Pro AX5300 Wi-Fi 6 System's ease of use, extensive coverage, and strong signal strength, resulting in improved Wi-Fi range and performance. Many appreciate the straightforward setup and the increased number of Ethernet ports. However, some users experienced occasional connection drops and found the app could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 331 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Doubled my speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing to see my internet speed doubled after installing a new router. I had an older Linksys Velop and after a good comparison/research with Eero and Orbi I decided to get this one because it was on sale and had great reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good system, but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good system, easy to set up, but not achieving the WiFi speeds hoped for off the child nodes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi drops randomly. Nodes disconnect and need hard reset to connect back to base station

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Expert home coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must for those of us needing better coverage in larger homes! I will say I am not the most techno savvy individual so I did call the Linksys help line and they were amazing and patient with guiding me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were decent but not a very strong signal. Might work better in a smaller house

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, GaryjW,

      The Linksys MX55EC3 offers massive simultaneous capacity for video, gaming, and high-speed data and has a coverage of up to 8,100 sq ft. Let’s make sure that the nodes are running on the latest firmware versions and place the nodes in an open area, free from common obstructions such as thick walls, metal objects, ceiling, etc. Please update us at LinksysCares@linksys.com so our Escalation Engineers can further assist you. Include your contact information and the link to this post for our reference.

      Regards,

      Rhea
      Linksys Support linksys

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Horrible setup for devices with no range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices have the worst set up of any device I have ever seen. First you need to install an app that requires location and an account. Fine, mandatory spyware is just how it is these days. Then the app just fails non-stop. It sets up the first device just fine, but all of the others it says that they need to be closer, even when they are six inches apart and both hard wired into the same network on the same switch. It gives no error codes, diagnostics or useful information of any kind. Just a nag to call over the phone for help. There is no manual. I don't know why it takes so long, but every failed attempt takes over 15 minutes of your time, during which your phone can't be more than a few inches from the device, and you can't use bluetooth. Over and over again it failed for 6+ hours. But hey, there's a 24/7 help line that you can listen to the hold music on while your device continues to not work. Maybe consider including a manual or basic troubleshooting information if you "are experiencing higher than normal call volume"? On the upside, I ordered this from Best Buy who has traditionally been great about returning.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      This certainly is not the experience we wanted you to have with us. Please send us an email at LinksysCares@linksys.com with your contact details and the link to this review. Our Escalation Engineers would be more than glad to help. Hope to hear from you soon!

      Regards,

      JC
      Linksys Support linksys

  • Pros mentioned:
    Wi-fi range

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works excellent I had to install cameras for my 4 units and I live in a back unit the wi-fi reached all the way to my front units without a problem its probably 25' to the front

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this device! I still have pockets of dead space in my house.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, TerranceL,

      The actual coverage will depend on your network environment, but there are ways to improve it, like placing the router away from physical obstructions. We recommend putting it somewhere high or in an elevated area to get around the obstructions. Neighboring wireless networks and appliances that operate on the same frequency as your wireless device will also cause interference affecting the overall connection.

      Please get in touch with us at LinksysCares@linksys.com, so we can isolate and provide better recommendations on optimizing the router. Just include your contact information and a link to this review as a reference.
      Regards

      Rosalyn
      Linksys Support linksys

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for awhile, less than 2yrs old and having issues with it.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Nothing but issues. Drop outs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nothing but issues with this product. At first, I was impressed with the looks, feel, and weight of it. But they constantly had WIFI drop outs, even while they were hardwired! The app constantly showed them disconnected. Just a mes. Returned to get a better product.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi GAULDED,

      We are sad to hear you are leaving us! As much as we’d love to regain your trust and keep you as a customer, we completely understand your decision. Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future. Just drop us an email at LinksysCares@linksys.com

      Regards,

      Chu
      Linksys Support linksys

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very easy. Spacing throughout the house was straightforward. Doesn’t have the range of a stand alone range booster but it does spread the WiFi signal around the house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when working. Pairing and re boots were the main issue. The set up was difficult that I had to call customer services every time. I had better luck with Google mesh system

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Happy with this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved our wifi connectivity a ton -- highly recommend. We have a property with a detached second unit and the 3 pack covers our property and our pal can use our wifi in his van a block away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Great Price, Great Best Buy !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linksys Wifi Router was priced very competitively, shipped and arrived intact on-time. Installation was up and running within 1 hour, although I had to call Linksys for a few questions. I also made the purchase at BB, because I knew the Geek Squad was available. The AX5300 3-pack provides excellent reception and speed for the 20 devices we are using, in a 5400 sq ft, 2 level house. Best But is getting very competitive with their pricing, and their support has always been the best. I have been using other suppliers for the last few years, as a BB was not local to me. But will now check @ BB in the futures. The purchase was made easily online, with no assistance or questions needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Linkses wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got these today and right off the bat I noticed the internet was so much faster. So far, Ilike them and have no regrets on the purchase. I would recommend them highly

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing. The set up took less than 15 minutes and we now have connectivity from all 25+ devices from the front to the back patio (and then some). Couldn’t recommend this more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work pretty good once we got it all set up. Customer service was great about troubleshooting and helping me with set up and installation over the phone. We have a large home and our wifi was not reaching our outside cameras but now they all get good reception and work the way they are supposed to thanks to this system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mesh System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system is great. I’ve used it in a small scale commercial setting and it’s improved my customer facing side of the internet substantially and has made it way more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest install I have ever experienced!! Could see the difference in our internet speed immediately! Price is not the greatest but I’m not too mad about what we paid because of what we got.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    wifi upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coverage - big improvement total tech service meant i could optimize my own time while benefiting from their advice on node placement, tweaking my network & more on the same visit

    I would recommend this to a friend