Customer Ratings & Reviews
- Model:
- MR7350
- |
- SKU:
- 6408416
Customer reviews
Rating 4.5 out of 5 stars with 1160 reviews
(1,160 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Max-Stream AX1800 Dual-Band Mesh Wi-Fi 6 Router's ease of use, strong performance, and wide range. Many appreciate the improved signal strength and extensive coverage it provides, finding setup quick and straightforward. While some experienced connectivity issues, the positive feedback on performance and ease of use outweighs these concerns.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor Setup interface
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to setup, I believe to get it to work I have to contact cable co. Tech on the phone for device coukd not get it to work. Returnedit.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
Thank you for your input. As long as you have a modem or gateway with an active internet connection, the latest version of the Linksys App, and a Bluetooth-enabled mobile device, setup should be simple. If you have any further questions or would like to discuss this further with the product experts, please contact us at LinksysCares@linksys.com.
Regards,
Mara
Linksys Support
Rated 1 out of 5 stars
don't waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't waste your money horrible product no i remover why i stayed away from them
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, RichardD,
Our Escalation Engineers would like to learn more about your experience so they can make some tweaks in the router to enhance your overall satisfaction. Please send us an email at LinksysCares@linksys.com with your contact information and a link to this review, and we will have them reach out to you.
Regards,
Rosalyn
Linksys Support
Rated 1 out of 5 stars
Don't buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For those who like to control every setting of the router, don't buy this one as it is very limited software wise and requires a phone for setup
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, FeloG,
We appreciate your writing us a review. Yes, the Linksys MR7350 is one of our Velop devices that has to be setup using a handheld device. The set up process of the Linksys MR7350 is made easy using the latest Linksys app to your mobile device. Once configured, you can then access the web interface using a computer to manage the settings of the unit. Please get in touch at LinksysCares@linksys.com along with your contact details and the link to this review for reference so our Escalation Engineers can better assist forward with your challenges.
Regards,
Marie
Linksys Support
Rated 1 out of 5 stars
Not a great router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router was terrible from the start. It was a pain to set up and didn't provide the speed or coverage it was supposed to. I returned it for a different brand altogether.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, maristredfox,
We could’ve had our Escalation Engineers help you check what caused the challenge. Know that we’re just an email away at LinksysCares@linksys.com should you decide to try another Linksys product and will encounter any challenge. Our team would be happy to lend you a hand.
Regards,
Rosalyn
Linksys Support
Rated 1 out of 5 stars
non-techie
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought based on tech in store recommendation. Cannot figure how to hook up to integrate with my cable internet Spectrum. Was supposed to be a simple plug n play
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, MESSRQ,
The Linksys MR7350 Mesh Wi-Fi router needs to be configured with your main modem. Let us lend you a hand by sending an email at LinksysCares@linksys.com along with your contact details and the link to this review for our reference. Our Escalation Engineers would are eager to assist and aid in experiencing the best out of this device.
Regards,
Carl
Linksys Support
Rated 1 out of 5 stars
Horrible to set up useless after a couple months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ton of issues getting it to work when I first bought it and now the signal is incredibly weak only showing up when my phone is directly above the router.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys MR7350 can provide WiFi coverage up to 1,700 sq. ft. You may try to update the firmware to optimize the router. But, you can share more details at LinksysCares@linksys.com with the link to this review for our reference, and we'll assist you further.
Regards,
Jan
Linksys Support
Rated 1 out of 5 stars
Would not recommend this item!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item to to store, it did not perform or establish a good connection.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
We're sad to see things end here, but we fully respect your decision. Feel free to reach us at LinksysCares@linksys.com if you have any concerns or comments or if we may be of assistance at any point in the future.
Regards,
Chu
Linksys Support
Rated 1 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t help the signal in my house person at Best Buy didn’t know what they were talking about
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Ronnie,
The Linksys MR7350 is expected to provide a coverage up to 1500 square feet and supports 20plus devices. Let us have our Escalation Engineers work with you and provide further diagnosis. With the link to this review and your contact details, please send an email at LinksysCares@linksys.com. They're eager to assist.
Regards,
Carl
Linksys Support
Rated 1 out of 5 stars
Router comments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps dropping signal to the wifi devices. It runs slow and does not want to connect all the time. Never had this trouble with the netgear router.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible router. Works really bad. Can’t get enough speed.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .There might be interferences from the network that we need to check, ShishirB. Please email us at LinksysCares@linksys.com along with the link to this thread so we can have our Escalation Engineers look into it. We hope to hear from your soon.
Rated 1 out of 5 stars
Hard to connect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To hard to connect. The instructions not clear. Not
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, PatriciaP,
We aim to simplify the setup process using the on-screen instructions on the Linksys app. If you still haven’t figured it out, please get in touch with us at LinksysCares@linksys.com, so we can walk you through the process instead. Just include your contact information, other relevant details, and a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
Rated 1 out of 5 stars
Stop working after only 2 months.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after only 2 months. I spent good money on this thing and can't even use it anymore. Certainly not reliable.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Mike,
This is quite unusual. Have you tried plugging the router into a different power outlet? We’d like to know more about what happened. Please email us more details at LinksysCares@linksys.com with your contact information and a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
Rated 1 out of 5 stars
Linksys router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work properly. Had to return it
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Rosie,
We regret hearing this news. You can tap us next time if you encounter challenges with Linksys devices. We’re just an email away at LinksysCares@linksys.com.
Regards,
Rosalyn
Linksys Support
Rated 1 out of 5 stars
Not Recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last 4 months before it went out. Definitely would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Jason,
We totally understand how you feel about wanting your router to last longer than expected. We’d like to have our Escalation Engineers look in to your device further. Please contact us directly at LinksysCares@linksys.com along with the link to this post and your contact details and we’ll take things from there.
Regards,
Lance
Linksys Support
Rated 1 out of 5 stars
Poor purchase do not buy.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router died after only 6 months. Do not buy this router. Look for a different brand that is reliable.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, Rocky,
We appreciate your writing us a review. This is not the experience we want you to feel. The Linksys - Max-Stream AX1800 Dual-Band Mesh Wi-Fi 6 Router should last more than 6 months. We'd like to have our Escalation Engineers further check on the device. Please email us at LinksysCares@linksys.com with your contact details and the link to this post.
Regards,
Gregory
Linksys Support
Rated 1 out of 5 stars
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my wifi. If you are getting Verizon internet do not buy this because it doesn’t connect.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Aaliyah,
The Linksys MR7350 works with any Internet Service provider and any modem or gateway with an active internet connection. You can try to swap the Ethernet cable for isolation, and reach out to us at [email protected] with the link to this review for our reference. We'll have our Escalation Engineers assist you further.
Regards,
Jan
Linksys Support
Rated 1 out of 5 stars
router was stolen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant review this router because Porch Pirates stole the package soon after it was delivered.
No, I would not recommend this to a friendRated 1 out of 5 stars
may be good if you know how to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the product as I was not able to let it work, Linksys did not help at all
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, senladyior,
Your feedback is important to us. However, having such challenges with the setup process is totally unexpected. We could have tapped our Escalation Engineers to check the unit and provide further diagnosis before returning it. Should you have any Linksys products in the future and need a helping hand, please don't hesitate to get in touch with us at LinksysCares@linksys.com. We're eager to help.
Regards,
Carl
Linksys Support
Rated 1 out of 5 stars
mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working on June 1,2022 reset and nothing happened
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Lamb2,
We appreciate the time in posting a review! Our Escalation Engineers would love to assist forward and learn what's causing this to happen. Please drop us an email with your contact details and the link to this review for reference at LinksysCares@linksys.com.
They're the best to aid in experiencing the best out of this device. We'll wait for your updates!
Regards,
Carl
Linksys Support
Rated 1 out of 5 stars
Love to stream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it back and got the Google modem instead. 100% better for streaming.
No, I would not recommend this to a friend



