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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1507 reviews

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Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are pleased with the router's ease of use, performance, and range. Many also highlighted the strong signal and relatively easy setup process. While some experienced connection issues or compatibility problems, the positive feedback on performance and ease of use outweighs the negative. The affordable price point was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,507 reviews
  • Rated 5 out of 5 stars

    great wireless wi fi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new wireless laptop and tablet and all in one printer scanner and needed a wireless wi fi router with enough ports for our new components and storage too. This product fit the bill.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many problems with my internet and other devices since buying this router....I am thinking it HAS to be the router, as it is the only thing that has changed.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi. We appreciate your time for sharing this feedback. We’re sad to hear that the device didn’t work properly. It might be possible that this is caused by a defective firmware on the router. We recommend that you perform a firmware update then reset and reconfigure the router again, that should fix the problem. You can check this link on how: (http://www.linksys.com/ph/support-article?articleNum=140365). Should you need further assistance, you can email us at [email protected]. Please include your contact details, location and the link to this review in the email. We hope to hear from you the soonest. Linksys

  • Rated 5 out of 5 stars

    Great wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and start using wifi. Haven't had any issues with it and have never lost signal or low speeds. If you want a good wireless router that won't let you down this is the one for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was not as easy as they make it seem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once set up was done which took several days to get figured out, calls to tech support, and finally face to face tech support from the cable company use of the modem has not been a problem at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claiming it is easy to install, I was on the phone with their "help" for over an hour, and had to go all the way down to the C prompt and "ping" to see if the device was working. We finally got it squared away, but it was a nightmare initially. Then, my older laptop, with Windows Vista (I know, I know) could not link up with the router. I have to log in as a "guest" in my own home (the irony!). So, it's working. We bought because we needed greater range (in and out of the house) as well as having more wireless equipment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Linksys Smart Wi-Fi Wireless-N Gigabit Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as an USB hard drive is not connected to the USB port. Connecting a 3TB WD USB Hard Drive to router's USB port disconnected the router from my cable modem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rock Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the router; won't work on IE11 though. Interface is ok; don't necessarily like the layout but don't deal with it enough to worry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router that does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this router for home wi-fi. Regular connections include a macbook, a TiVo, a TiVo-mini, and a couple of smart phones. The signal provided is sufficient for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performance is good and was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router improved my response time for several wifi devices. The change was very noticeable and saved me dollars since I did not have to update my cable broadband speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless router works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had to replace an old router, we relied on the Best Buy adviser advice and he was spot on. This device handles all of our devices without bogging down. Smooth, quick operation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Router would not connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of what we did, we could not get this router to connect for WIFI. We followed the directions and also connected with Linksys Customer Service but to no avail! Spent hours trying to get it to work. Ended up exchanging it for a Netgear router that connected in less than 10 minutes!!! Either a problem with that particular router or a problem connecting to Time Warner.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Thanks for your feedback on the Linksys Smart Wi-Fi Wireless-N Gigabit Router. We regret to know about your experience with the product and the attempt to contact our support team. This is definitely not the kind of experience we want our customers to have. Nevertheless, we’re happy to know that you give our product a try. We could’ve provide you better support. For questions, send us an email at [email protected] together with your contact details and the link to this post.

      Sincerely,

      Linksys Support
      http://www.linksys.com Linksys

  • Rated 3 out of 5 stars

    okay, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an aging Linksys router with integrated wireless AP. Performance improvement expected between WLAN and LAN clients. No performance improvement found. Range improvement expected as well and as disappointed, range is actually worse. This being said, it does work and the UI is reasonable and the physical packaging is nice. I'm sure I could get better range if I disabled the 802.11ac and 802.11n features but then that would sort of kill the idea that it helps with performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plug & surf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took about five minutes to replace it's fried predecessor. Guest account is defaulted to on position so remember to turn off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linksys/Cisco have become a much better product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device has gotten better with time since Cisco has taken over. has gotten a little complicated to set up with the new interface but relatively simple to figure out and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for small home application. Extended coverage area way beyond (front and rear porch) our former 6 year old Verizon router. Very pleased and would highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the one we replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous router broke, bought this one, but will take it back. Not doing what we need in a quad level house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a router quickly with an ease of hook up. Just purchased, plugged in and turned on the computer. Have 3 computers and all get great reception. This works well for us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A VERY DEPENDABLE ROUTER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD TO REPLACE MY ROUTER AND WAS RECOMMENDED BY A BEST BUY EMPLOYEE TO PURCHASE THIS ONE. IT HAS PERFORMED EXCELLENTLY, AND I LOOK FORWARD TO HAVING IT LAST FOR A LONG TIME.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Linksys router before, so we went with the same brand again. The price was good, and it works just fine, but my husband had a hard time hooking it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great minus it seems to be a little slower than our old one we replaced. Have not used all the features but looking forward to in the future.

    I would recommend this to a friend
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