Customer Ratings & Reviews
- Model:
- WHW0103
- |
- SKU:
- 6215341
Customer reviews
Rating 4.3 out of 5 stars with 2270 reviews
(2,270 customer reviews)Rating by feature
- Setup4.2
Rating 4.2 out of 5 stars
- Range4.1
Rating 4.1 out of 5 stars
- Signal Strength4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wi-fi coverage
Rated 5 out of 5 stars
It works!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We now gave WiFi throughout our whole house. So happy!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great wi-fi system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, the app walked us right through the process.
I would recommend this to a friend Rated 4 out of 5 stars
Good product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seemed to be working great but for some reason lately I have been having issues with 1 node continually disconnecting from the main node and then staying off for a period of time.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good coverage nice looking white cases
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for whole home coverage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real easy to set up and also easy to manage. Love the coverage
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 1 out of 5 stars
Impossible Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our AirBnB guest who works from home after hours as a vet. Setup seemed fairly easy but their support is horrible. Below is a summery of my calls to support over 2 days totaling more than 6 hours. I still don't have a system that works (relying on ISP provided router again...) and I would never by these again. One node failed for certain and I am pretty convinced 2 were bad. After 4 hours they issued a replacement for 1 node. When I called back to confirm that it was only for a single node and not all three they said that I would have to trouble shoot the other 2 separately. I had done this on my first call but only realized after the fact that they were only replacing 1. Two more hours and got disconnected. Purchased a new system yesterday, not worth my time to deal with Linksys. 5/16 four calls totaling 4 hours and 3 minutes, warranty replacement for one node issued 5/17 1 call at exactly 2 hours before I was put on hold and disconnected
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, JoeM,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Moreover, we'd like to ask for your support case number so we can review your case and learn if there are breakdowns on the process during your contact. Just email us at LinksysCares@linksys.com along with the link to this review for our easy reference.
If further troubleshooting is required, our Escalation Engineers will lend you a hand further.
Regards,
Carl
Linksys Support
Rated 4 out of 5 stars
Simple to setup, improved coverage in blind spots
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Velop 3-pack setup was quick, meshing occured seamlessly and the coverage greatly improved WiFi usability where we previousl had blind spots and weak signal coverage in our home and on our property.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My WiFi was slow and buffered a lot. Now it runs awesome!
This review is from Linksys - Velop AC2600 Dual-Band Mesh Wi-Fi 5 System (2 Pack) - White
I would recommend this to a friend Rated 4 out of 5 stars
works great, a little challenging to set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble setting it up. I had to restart several times. But once I got the first node completed the other 2 nodes were very easy. Only had it a week but so far the wifi coverage is great.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works very well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not hard to install, works well so far. No problems
This review is from Linksys - Velop AC2600 Dual-Band Mesh Wi-Fi 5 System (2 Pack) - White
I would recommend this to a friend Rated 5 out of 5 stars
Linksys Velop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I talked at length to a young salesman (a sophomore Pellissippi State student majoring in IT at the Turkey Creek store) in the store, he was EXCELLENT. He help me solved my WiFi problem. He recommended the Velop System. It is super. I had already bought and returned 3 other routers that didn’t have enough capability of working.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
works great was easy to setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great was easy to setup recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great and so easy to set up within minutes!
I would recommend this to a friend - Pros mentioned:Wi-fi coverage
Rated 5 out of 5 stars
Easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great whole house coverage without losing WiFi speed.
I would recommend this to a friend - Pros mentioned:Speed
Rated 1 out of 5 stars
DO NOT BUY VELOP. Buy Eero instead.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Velop is CRAP. It constantly goes offline. I've spent HOURS -- both with support (3 hours this last Sunday alone!) and 10x that on my own trying to make it work. One support guy says to separate my three bands (i.e. name them differently) and assign specific channels to each. And that worked -- until a few days later when it didn't. The next guy tells me that the first guy shouldn't have told me that! So we reset everything with just one name and auto-select channels. Of course, that meant going around the house and resetting wi-fi names. Twice now. And their software is equally bad -- for example, it shows a node "online" when I'm holding it unplugged in my hand. I've REALLY TRIED to make it work, but it's time to move on. And, of course, now it's just out of warranty (3 years). I just bought the Eero Pro 6 -- WHAT A DIFFERENCE! NO downtime! Very easy set-up. Huge pick-up in reception and speeds. Now 3 Eeros do much more than my 5 Velops did for our 4000 sf home.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
This is not the experience we wanted you to have with us, and we respect your decision. If you need assistance with your Linksys Device in the future, then please never hesitate to email us at LinksysCares@linksys.com with your contact details and the link to this review. Our Escalation Engineers would be more than glad to help.
Regards,
JC
Linksys Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy for the price. Easy connect and set up.
I would recommend this to a friend - Pros mentioned:Wi-fi coverage
Rated 5 out of 5 stars
Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having full internet three out the house and yard
I would recommend this to a friend Rated 5 out of 5 stars
great router booster for your house
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.extended my router signal to all areas of my house
I would recommend this to a friendRated 5 out of 5 stars
Awesome velop unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently installed a new ring camera system in my home with ring doorbell and two cameras the WiFi router from Spectrum was inadequate due to the size of my home. With this product we were able to obtain download speeds over 200mps Linksys also walked me through the installation step by step. Excellent tech service
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ease of Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the Velop system to be very user friendly.
I would recommend this to a friend











