Customer Ratings & Reviews
- Model:
- WHW0103
- SKU:
- 6215341
Rating by feature
- Setup
Rating 4.2 out of 5 stars
- Range
Rating 4.1 out of 5 stars
- Signal Strength
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.
This summary was generated by AI based on customer reviews.
Poor setup, constant loss of nodes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst system to setup. The nodes can’t be found, won’t wake up, and won’t setup. If you manage to get it all set up, good luck keeping it that way. This product is horrible. I wouldn’t recommend this to anyone unless you want to waste your money. And due to Best Buy’s horrible return policy, which is poor and worthless, I just ate $300. Never again.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Mitch,
Setting up the Velop system should have been easy with the Linksys app and, you may try using the channel finder on the Links app to optimize the nodes. Allow us to have our Escalation Engineers investigate the Velop nodes further. Please email us at [email protected] with your contact details and the link to this review for our reference.
Regards,
Jan
Linksys Support
Dissappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for this to go on sale. I picked it up online. However, I was disappointed when I received it. I found that these were capped at download speeds of 100mbs. Since I pay for 200mbs service, I could not use them. There was nothing documented on the website or best buy site. However, it states it on the box. I would not have purchased these if I known this before purchasing.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi thxmike,
The standard transmission rates for each Velop node is approximately 867 Mbps (for 5 GHz radio) and 400 Mbps (for 2.4 GHz). We'd like to take a closer look at the detail that you're referring to, please provide us with a photo of it at [email protected] along with your phone number and the link to this review. Let's take it from there.
Regards,
Princes
Linksys Support
Child Node Died After 4 Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for 4 months, then one of the child nodes died.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys WHW0103 Velop Mesh WiFi System should work longer than described but, allow us to assist you further. Please share more details at LinksysCares@linksys.com, and include the link to this review for our reference.
Regards,
Jan
Linksys Support
Was expecting more
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this hoping for a stronger signal for qi-fi, through out the house and on lanai. It is always either orange, low signal strength or red, no signal. I also purchased a links’s router top of the line, and it made no difference. This is not worth the money. Do not waste it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Schnauzercloud,
We designed the Linksys Velop Dual Band to outperform traditional routers giving you ultra-fast, full-strength mesh WiFi to your home in minutes. We understand that you have challenges with the device that is why we'd be happy if you will provide us more details about your network setup so we can tap one of our Escalation Engineers so they can aid you in optimizing your Velop's settings to ensure that it's working to its full potential. Feel free to email us your contact information and the link to this review at [email protected].
Regards,
Joseph
Linksys Support
Consider other options
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two of the three nodes just died - no light, no way to reset, just dead. Went to the Linksys forum and saw this is a common complaint. Wish I had done my due diligence before purchasing. Caveat emptor.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys Mesh WiFi System should work longer than described. Allow us to assist you further with the nodes. Please reach out to us at [email protected] with the link to this review for our reference.
Regards,
Jan
Linksys Support
Not an improvement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this based on the recommendation of the Beat Buy staff. It has less range than the older unit and I cannot link the same brand range extenders that I was told I could use. Waste of time and money
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Benji,
We appreciate your feedback on the Velop system. Allow us to have our Escalation Engineers assist you with further adjustments and troubleshooting with the device to help achieve the performance that you are expecting.
Just send us your contact details at LinksysCares@linksys.com along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Did not work satisfactorily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Units would not allow any distance over 15 feet apart. I returned them to Best Buy.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Sven.
Thank you for your feedback. It certainly has gotten our attention. With the Velop's mesh WiFi technology, the system should have provided you with powerful wireless signal throughout your entire home. Should you need further assistance or have any more inquiries about any of our products, don't hesitate to reach out to us at [email protected].
Regards.
Harvey
Linksys Support
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor performance and range and the app sucks. Returned for the Eero pro 6
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Dave,
We regret to hear that you already returned the unit, but, we respect your decision. Just don’t forget that we’re just an email away at LinksysCares@linksys.com should you decide to use another Linksys product in the future. The team will gladly lend you a hand.
Regards,
Rosalyn
Linksys Support
Good products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t sure if Linksys working in my home. Because I can’t connect all
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, CMVIPL,
Were you able to properly setup the Velop system? Can you check if the wired connection is working fine? Get in touch with us at [email protected] so our Escalation Engineers can investigate the cause of the challenge and isolate this further. Indicate your contact information and a link to this review for reference.
Regards,
Rosalyn
Linksys Support
Drops wifi multiple times a day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly dropping wifi connection not worth the money spent
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Juhart,
You can try running the channel finder feature of the Linksys WHW0101 using the Linksys App and let us know how it goes so we can have this checked with our Escalation Engineers by writing us an email at [email protected] with your contact details and the link of this review for our reference.
Regards,
Elyza
Linksys Support