Customer Ratings & Reviews
- Model:
- WHW0103
- |
- SKU:
- 6215341
Customer reviews
Rating 4.3 out of 5 stars with 2270 reviews
(2,270 customer reviews)Rating by feature
- Setup4.2
Rating 4.2 out of 5 stars
- Range4.1
Rating 4.1 out of 5 stars
- Signal Strength4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Expected better !
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this system for about 3 months after replacing my Google home mesh due to an antenna failure after about 4 years of pretty reliable operation. I have had spotty connection with this unit, and I'm not sure why. My nodes are in the same location as my Google system was and I lose connection at least once a week with my devices. In have reset and unplugged my cable modem too many to count and i think a replacement will be in my future.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Devan,
For optimum functionality, make sure that the system is running on the latest firmware. Consider placing each node in a strategic location with lesser obstructions so they can easily communicate with each other. Please do email us at LinksysCares@linksys.com with your contact details and the link to this post so we can have our Product Experts check further as well.
Regards,
Mara,
Linksys Support
- Pros mentioned:Wi-fi coverage
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whole house has coverage. No more spotty signal...
I would recommend this to a friend Rated 3 out of 5 stars
Good for 150/mbps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cons: I spent a few hours straight with Linksys tech support to get them working. Through my modem I'm recieving over 400/mbps and the Linkysys app acknowledges that, but the routers dont seem to push out any more than around 150/mbps within 5 ft. radius. Anything further than 5 ft. ranges from 50/mbps to 150/mbps. Pros: It is very dependable, I haven't had to unplug for a power reset yet for nearly a month now.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Cmdr77,
We appreciate the time in posting a review. Though you've already contacted our Support Team for the diagnosis with the speed and range issues, we'd still like to check your case further and learn what've caused it to take place. With the link to this review and your previous support case number, please send us an email at LinksysCares@linksys.com.
We'll wait for your updates!
Regards,
Carl
Linksys Support
Rated 4 out of 5 stars
Gotta love mesh!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the ability to LAN without putting holes in walls. I do notice it is iffy sometimes but rebooting the system fixes most issues.
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be working pretty well. Set up was harder than it needed to be, although customer support was good.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good quality, little finicky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well once set up but it is quite touchy to get setup and working with Spectrum. Too many connection and login issues. Customer service is also something to be desired.
This review is from Linksys - Velop AC2600 Dual-Band Mesh Wi-Fi 5 System (2 Pack) - White
I would recommend this to a friendRated 4 out of 5 stars
Pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, however I had 3 nodes for 1.5 years and 1 went bad. I had to buy 3 more, no single nodes around. I did get the warranty this time.
I would recommend this to a friendRated 5 out of 5 stars
Great product for a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all Linksys is top notch product I got this on sale for half off for 100 dollars plus taxes 106.75 you can't beat a great Linksys product for a mesh product you cant go wrong dual band 2600 love it love it love it for the brand and the price can't be beat thank you Linksys and thank you best buy :)))
This review is from Linksys - Velop AC2600 Dual-Band Mesh Wi-Fi 5 System (2 Pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Quality and Service!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great in my 3900 sq ft home and when I downsized to a 2700 sq ft home. Needed help from Linksys to reset the system. A simple call and they walked me through it.
I would recommend this to a friendRated 4 out of 5 stars
Destroys isp's provided wireless
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid coverage for a small house. One node has started acting up, so we'll see how customer service responds. Owned six months.
I would recommend this to a friendRated 3 out of 5 stars
Decent but can be very frustrating.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is easy to set up, but there are some quirks that caused me to eventually replace it with something else. There is no smart-switching, so when your device connects to the network it stays on the node it found first. This resulted in a lot of devices connecting to nodes that weren't close to them. You can guess that this causes poor performance. It's not fun having to turn devices on and off or nodes on and off to get devices to connect to the proper node.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi BertWinters,
It's odd that the Velop System WHW0103 was giving you such challenges when it comes to connection stability to the nearest node. We could have endorsed your case to one of our Escalation Engineers to diagnose it further and figure our what's causing this to happen. We understand and respect your decision. Should you have any Linksys products in the future and need a helping hand, please don't hesitate to get in touch with us at [email protected]. We're eager to help.
Regards,
Carl
Linksys Support
Rated 3 out of 5 stars
Wi-Fi download speed is only around 95Mbps not 1G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had initial problems with the set up because it wasn't clear that we had to set up an account first. Once we figured that out, things came together quickly. I have Xfinity's 1G service, but my set up (i.e., my Xfinity 1G service, my Arris 1.4G cable modem and my Linksys Velop 3-pack system) is only producing ~100Mbps which is 10x slower than expected. That is still better than my old 24 Mbps system, but nowhere near the advertised 1G (1000Mbps) download speed I expected
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, PatP,
The Velop supports up to 400Mbps for the 2.4GHz and up to 867Mbps for the 5GHz. Updating the firmware as well as running the channel finder might help. If not, let’s have our Escalation Engineers help you sort this out instead as several factors may have caused the challenge. Just send us an email at [email protected] along with your contact information and a link to this post as our reference.
Regards,
Rosalyn
Linksys Support
Rated 4 out of 5 stars
Good solution for wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a super easy way to get a stronger signal throughout my house. It was easy to set up and works either on its own or with the Linksys router I had
This review is from Linksys - Velop AC2600 Dual-Band Mesh Wi-Fi 5 System (2 Pack) - White
I would recommend this to a friendRated 4 out of 5 stars
I thought they worked great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought they worked great but my son, who is very "techy", was aggravated the software didn't let you access something. Well, the next month the upgrade did!
I would recommend this to a friendRated 5 out of 5 stars
Great WOFI Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bandwidth and coverage in 3 story home are excellent! Installation is easy with APP downloaded on IPHONE . Also great support by LINKSYS technical support, as I experienced problem after installation with my cable modem, which required a new cable modem.
I would recommend this to a friendRated 5 out of 5 stars
Great recommendation = Great results
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a high rise (lots of steel and concrete) and my internet service provider's router did not cover my condo very well. Spoke to the Best Buy sales rep and he recommended this. It was (as promised) easy to install and has greatly improved the WiFi throughout my home.
I would recommend this to a friendRated 5 out of 5 stars
Must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not text savvy by any means. After purchasing and returning several different Brands I finally purchased this one based on reviews! So glad I did!! Not only was it very easy to set up I had to contact support when my power went out to reset it and they were absolutely amazing to deal with!!
I would recommend this to a friendRated 4 out of 5 stars
Finally got wi-fi in my back room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a back room that I couldn't use my phone and had limited wi-fi. We purchased this to try to help our streaming but it also helped increase my connection in the backroom.
I would recommend this to a friendRated 3 out of 5 stars
Get the bigger one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite strong enough for my house. Go with the larger size for better coverage.
No, I would not recommend this to a friendRated 4 out of 5 stars
Awesome Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it that long that’s why the 4 star rating. Other than that it seems to be working as described. My connection seems better but time will tell. As of now I’m happy with it!!!!
I would recommend this to a friend











