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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2270 reviews

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Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Signal Strength

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,270 reviews
  • Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially the router lagged a lot but after a day seems to work fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Worked for a year then not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The velop system worked great for one year. Now I have issues with it every few days. I’ve called Linksys 9 times in the past 2 months for the same issue and they still won’t replace the unit. Easy to setup, I was very happy with it before I started having issues.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Jack,

      Allow us to make things right and review what happened during your contact with the help of our Escalation Engineers. With the link to this review and previous support case number, please send an email at LinksysCares@linksys.com. Let us have them aid in experiencing the best out of this device and discuss your possible options.

      Regards,

      Carl
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for our house. Concrete walls do wireless connections mess with. Added these to to an existing system to (a) replace one that has issues and (b) improve coverage in low signal areas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent, but setup tough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a good product, but the setup was very difficult.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dual band mesh wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work better than the previous system but still has fluctuations in service bars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied with slow performance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to extend internet coverage throughout a 3,500+ square foot house and especially to have coverage for my external Ring cameras. Although it did a halfway decent job, whenever I’d try to see live motion events, 95% of the time, there was a delay for processing the video—no live monitoring. I don’t recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      We've taken note of your feedback and we would like to have our 2nd Level Team check on this further. Email us the link to your review to LinksysCares@linksys.com along with other relevant details.

      Regards,

      Mara
      Linksys Support linksys

  • Rated 4 out of 5 stars

    Great router but node kept going down until replac

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great routers and opportunity with the extra node for Ethernet plugs for gaming or working!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to improve the overall coverage in my home of 4100 square feet. When it works it’s good. Had to get one node replaced by Linksys before warranty expired. One node has dropped on two occasions. Pretty hard to recover. Took several hours both times. Would not recommend because of this reason.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Checkfit,

      It could just be a one-time off. Feel free to tap us at LinksysCares@linksys.com should you experience the same challenge in the future so our Escalation Engineers can lend you a hand. The team would be happy help.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Wireless Internet Boosters!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to increase the coverage in the house for our wifi due to kids at home for school and my wife and i both having to work from home. No one complains about connection issues anymore!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it maintains internet speeds but ours seems to be slower when we are connected to them. It solved the issue we were having of needing to have a computer in another room connected via ethernet cable for work though without using the world's longest ethernet cable though and provides enough speed to continue working from home so that is good enough for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install. Good coverage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a traditional router to the Velop system and I won’t go back. I love the coverage over my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the mesh to replace the combo router/modem from Spectrum that was frequently failing. I’ve had the mesh for several weeks and it has been a great improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not noticeable change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really tell a big change in the speed of the internet across the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh network covers my house so much better that single point routers. Plus the controls via iPhone app let me make sure my kids are offline when there is school work, chores, sleep etc to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome WiFi setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The nodes connect quick and effortlessly. The Linksys app makes it simple to use and setup. WiFi is plentiful in any room in the house, as well as the garage. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oooops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really able to review this because I haven't called to get help with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works pretty well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, seems to work pretty well I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved the connection from the beginning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have difficulty with wi-fi because of our location. I noticed that the service improved greatly after it was installed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 router system is more complicated than just one. It was difficult to understand the instructions. I went on line and I called for help. On-line and the service team were both helpful. It all took longer than I expected. The last router I installed was very easy. They still do not work the way they should. I will try again with the customer service team to figure out if I have done something wrong.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello DJBlueeyes,

      The Linksys Velop was designed to be setup easily using your smartphone. Email us at [email protected] along with your phone number and the link to this review; we'll get you over to our Escalation Engineers. Include your previous reference number from our technical support team so we can review it.

      Regards,

      Princes
      Linksys Support linksys

  • Rated 4 out of 5 stars

    Living room area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps me with connect to the intranet upstairs in my apartment for my laptop computer - really good system

    I would recommend this to a friend