Customer Ratings & Reviews
- Model:
- WHW0103
- |
- SKU:
- 6215341
Customer reviews
Rating 4.3 out of 5 stars with 2270 reviews
(2,270 customer reviews)Rating by feature
- Setup4.2
Rating 4.2 out of 5 stars
- Range4.1
Rating 4.1 out of 5 stars
- Signal Strength4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Internet Extension
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the equipment, everything is working properly.
I would recommend this to a friendRated 5 out of 5 stars
Great!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked like a miracle through out the whole house. Not one dead spot.. I love it..
I would recommend this to a friendRated 2 out of 5 stars
WiFi speed issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had troubles with this thing not sending out the correct amount of speed that I was paying for. Seemed to top out at 50ish mbps download for some reason. Tried to get ahold of Linksys tech support which took a couple of days. Once I did get ahold of someone, I was on the phone with them for almost two hours trouble shooting until they finally decided to reset the whole system. Worked for about a day and went back to the same issues. I upgraded to the google mesh system. Haven’t had an issue since. Do yourself a favor and get the google nest system.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, RickV,
The Velop system should provide faster speed but, allow us to have our Escalation Engineers assist you further and, we'd like to investigate what happened to your support experience.
Please send more details at [email protected] with your case number or phone number, including the link to this review for our reference.
Regards,
Jan
Linksys Support
Rated 2 out of 5 stars
Don’t waste your time and money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return them after two weeks. Constantly dropping connection. I tried everything to make sure they were connected properly, called customer service numerous times and was unsuccessful in keeping them connected. I ended up going with the google mesh router. I’ve only had it for 4 days now so I can’t give a true assessment of how good the product is but I can say no calls to customer service. With the linksys router I had already contacted customer service three times in the first 4 days I had it
No, I would not recommend this to a friendRated 5 out of 5 stars
GLinksys ws eady to set up and provireat Reception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Linksys was easy to setup and provided immediate clarity to the programing.
This review is from Linksys - Velop AC2600 Dual-Band Mesh Wi-Fi 5 System (2 Pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Always connected
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mesh system keeps me connected throughout my home love it.
I would recommend this to a friendRated 5 out of 5 stars
Mesh routers are the way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Linksys Velop unit with 3 units is fantastic, no dead spots in my 4900 square ft home, Bueno Linksys
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great and give full coverage allover our residents...
I would recommend this to a friendRated 5 out of 5 stars
Significant improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These devices significantly improved our wifi connection. Streaming on the ps4 is amazing.
I would recommend this to a friendRated 3 out of 5 stars
Not connecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this item. I had high Hope's of better internet reception and fewer dropped cell phone calls. One node is consistently not connecting with the group.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Shara,
A Velop child node should stay connected to the network if it’s not too far from the rest of the nodes, and there are not much interference.
Please reach out so that we can have our 2nd Level Support team, assist you further with this. You can email us the relevant details and the link to this review at LinksysCares@linksys.com.
Regards,
Kyla
Linksys Support
Rated 5 out of 5 stars
Great new technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing router it is great for a 5000 square foot house and covers the whole thing
I would recommend this to a friendRated 3 out of 5 stars
They are ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to go into advance setting to allow the node to steer to the nearest devices. I feel I have to consistently check on the network because of the nodes go offline.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys Velop WHW0103 Mesh system should deliver a stable connection after setup. You can try to use the channel finder on the Linksys app and update the firmware to optimize the device. But, allow us to have our Escalation Engineers investigate your Velop system further. You can reach out to us at LinksysCares@linksys.com and share more details with the link to this review for our reference.
Regards,
Jan
Linksys Support
Rated 3 out of 5 stars
Didnt work for my home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, worked occasionally when it wanted to. I dont think it was the product itself just dead spots in my home. I had to return it. I couldnt see myself keeping it for the price I paid for it to work whenever.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, Linda,
We understand that you no longer have the device and we would've loved to lend you a hand with it. Should you need our assistance in the future, feel free to tap us at [email protected] with your phone number and the link to this review so we can get you over to our Escalation Engineers.
Regards,
Princes
Linksys Support
Rated 3 out of 5 stars
Had issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Review will be a little biased. Bought it for the house, could not connect all components. Product was returned and we purchased a different one. Not saying it’s bad, just that we couldn’t get it to connect properly.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Rich,
We appreciate your feedback on the device. We could have had out Second Level Technicians get in touch with you for assistance before you returned the device. We respect your decision in returning the device.
If you have any questions regarding a Linksys device, feel free to email us at [email protected].
Have a good day!
Regards,
Thaddeus
Linksys Support
Rated 1 out of 5 stars
1 node not working from the start
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in March and right out of the box I had 1 node not working. Then the power supply went out on a second node. Down to 2 and they were not handling my 400 mbps download speed. I have been getting 40 to 60 mbps and today that went to 0. I called Lynksys and they were worthless. The lady I spoke with kept having me do the same routine over and over with the same result. I explained that my VOIP phone was plugged into the modem and it worked but the router was not connecting to the devices. I finally asked for a higher level of technician and she said they would call me back. I explained this is for work and I am losing money without the internet. So far no calls from tech support and I have to take my laptop somewhere with a cell signal and sit in my car. I should have bought the Best Buy guarantee. No more Lynksys for me.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi there,
We apologized for the inconvenience and we'd like to make things right. We'd like to to review your case and know if there are some breakdown on the process during your contact. Email us at [email protected] with your support case number and the link to this review for our reference so we can retrieve your records.
Regards,
Carl
Linksys Support
Rated 5 out of 5 stars
Great coverage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All we had to do was strategically place them and it covers the whole 2 story house.
I would recommend this to a friendRated 5 out of 5 stars
Works as advertised
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised I am very satisfied with my purchase.
I would recommend this to a friendRated 3 out of 5 stars
Internet remote device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product seems to work fine but is not intuitive. Confusing to install but needed it for my Roku support. Has a tendency to drop the line from time to time
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys WHW0103 Velop System should deliver a stable connection after setup. You can try to use the channel finder on the Linksys app to optimize the nodes. For further assistance, you can reach out to us at LinksysCares@linksys.com and share more details with the link to this review for our reference.
Regards,
Jan
Linksys Support
Rated 5 out of 5 stars
great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item good quality would use again does the job.
I would recommend this to a friendRated 5 out of 5 stars
Great WiFi Connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless connectivity anywhere in the house where before was very limited.
I would recommend this to a friend











