Customer Ratings & Reviews
- Model:
- WHW0103
- SKU:
- 6215341
Rating by feature
- Setup
Rating 4.2 out of 5 stars
- Range
Rating 4.1 out of 5 stars
- Signal Strength
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.
This summary was generated by AI based on customer reviews.
WiFi works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were great WiFi works perfectly throughout house
I would recommend this to a friendBig difference I
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, This boosted my WiFi speeds and distance a lot.
I would recommend this to a friendWifi booster
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not super impressed. Bought as a booster for our home because our internet is very slow. Don’t see any difference.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Response:
Hi, Dawn,
There are different factors that can cause slow internet connection - could be the distance of the devices, obstructions, etc. Please try rebooting the device and run the channel finder to isolate the issue. You may also email us at LinksysCares@linksys.com so we can have our 2nd level support assist you further. Please include your name here in Bestbuy and the link of this review for easy reference.
Regards,
MJ
- Pros mentioned:Wi-fi coverage
not stable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router provides good coverage, but is not stable. Have not been able to have a Facetime or Zoom meeting since installing this router without the video repeatedly freezing and having to quit and restart the program. Contacted Linksys support and changed the channel from 1 to 6 with still no improvement. Will be returning for refund.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, UnstableGenius,
Updating the firmware version of Linksys WHW0103 to the latest one, and doing a power cycle may help us isolating the concern. If you still have the units with you, we can have our Escalation Engineers assist you further by sharing this through email at LinksysCares@linksys.com with your case number or phone number and the link of this review, for our reference.
Regards,
Elyza
Linksys Support
Solved a problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately solved a major problem. It's a terrific item.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to step up and covers every corner of the house
I would recommend this to a friendGreat product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product exactly what i was looking for!!
I would recommend this to a friendAwesome product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy to be done with dead spots and repeaters.
I would recommend this to a friendEasy to set up and works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We can have up to 15 devices on the network.
I would recommend this to a friendGreat Wifi system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with all my devices. I have it in every room
I would recommend this to a friendgood price Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install Creates much better wifi quality
I would recommend this to a friendso so product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for about 18 months and then one of the nodes died.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi PamC,
It's important that we're fully addressing your issue. Feel welcome to email us at LinksysCares@linksys.com along with the serial number of your Velop node, contact details, and the link to this review as our reference. Our Escalation Engineers would love to assist from there.
Regards,
Chu
Linksys Support
Product works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure I needed it ! But it seems to function fine!
I would recommend this to a friendNot helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did now seem to improve my service. My link keep dropping connection. Got another type and my problems went away.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Raymond,
If you still have the router, we can have our Escalation Engineers check the nodes and help you optimize it to improve its overall performance. Just email us at LinksysCares@linksys.com with your contact information, other relevant details, and a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
Excellent Router for Home Internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Router with wide access reasonable priced
I would recommend this to a friendWorks...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....as advertised. Just what we needed. Covers the house.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Exactly what we needed. Great value
I would recommend this to a friendExcellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at great price. Really happy with it.
I would recommend this to a friendThere better ones out there
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There better ones out there, Unfortunately I had to return these they weren’t cutting the mustard, I had to go to the next level
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Szero270,
We always value your feedback as we aim to develop our products from our customers' reviews and suggestions. We could have tapped our Escalation Engineers to look into your case and provide better assistance before setting it aside. We're still thankful that you've given a product a try. Should you have any Linksys device in the future and need help, please don't hesitate to send us an email at [email protected] and we'd be happy to assist.
Regards,
Carl
Linksys Support
Annoying and Awful Mesh Functionality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to get this, until I did. As a mesh system, it should hand off devices as you go through the house. But the system constantly steers devices to nodes on the other side of the house. A device in my bedroom, 10 feet from a child node, will connect to the parent node 100 feet away, skipping over the one in between the two. The system does not allow you to control this. What this means is that, in the middle of watching a show or making a web call, your device may be pushed to another node and lose the connection. Looking online, the last ditch fix is to turn off the setting that steers it. I tried this, then went through and dis/re-connected over 20 devices in the home. It seemed to be ok, but then it started again, even with the settings off. I tried doing a “device clear,” which is supposed to keep the custom names and reboot the system. After spending time identifying and naming each device since it’s not always clear what a device is, the system cleared the custom names and erased all my work.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, tommie113,
You may try to power cycle your Linksys WHW0103 and make sure to run the current firmware version of the nodes. Thus, we can have our Escalation Engineers assist you with this by sending us an email at LinksysCares@linksys.com with your contact info and the link of this review, for our reference.
Regards,
Elyza
Linksys Support