Customer Ratings & Reviews
- Model:
- WHW0103
- SKU:
- 6215341
Rating by feature
- Setup
Rating 4.2 out of 5 stars
- Range
Rating 4.1 out of 5 stars
- Signal Strength
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.
This summary was generated by AI based on customer reviews.
Meh had better service before i bought them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had a 4 year old Netgear Modem Router so I bought this because my internet wasn't working as well. Well this new system wasn't better it took way longer than the few minutes to set up.. My service provider had issues finding it on the network. After that my internet was terrible and it took over a week and spending almost two hours to get it up and running correctly. Internet works okay but not much better than my Netgear so its just meh...
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Heath,
This is definitely not the experience we want for our customers. We can have our Escalation Engineers contact you for further troubleshooting to get the Velop system working as expected.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Solved a problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately solved a major problem. It's a terrific item.
I would recommend this to a friendWeefee
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aight they mid tbh signal needs to improve it be lagging a lot but not too bad
I would recommend this to a friendWifi booster
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not super impressed. Bought as a booster for our home because our internet is very slow. Don’t see any difference.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Response:
Hi, Dawn,
There are different factors that can cause slow internet connection - could be the distance of the devices, obstructions, etc. Please try rebooting the device and run the channel finder to isolate the issue. You may also email us at LinksysCares@linksys.com so we can have our 2nd level support assist you further. Please include your name here in Bestbuy and the link of this review for easy reference.
Regards,
MJ
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to step up and covers every corner of the house
I would recommend this to a friend- Pros mentioned:Wi-fi coverage
not stable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router provides good coverage, but is not stable. Have not been able to have a Facetime or Zoom meeting since installing this router without the video repeatedly freezing and having to quit and restart the program. Contacted Linksys support and changed the channel from 1 to 6 with still no improvement. Will be returning for refund.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, UnstableGenius,
Updating the firmware version of Linksys WHW0103 to the latest one, and doing a power cycle may help us isolating the concern. If you still have the units with you, we can have our Escalation Engineers assist you further by sharing this through email at LinksysCares@linksys.com with your case number or phone number and the link of this review, for our reference.
Regards,
Elyza
Linksys Support
Easy to set up and works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We can have up to 15 devices on the network.
I would recommend this to a friendGreat product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product exactly what i was looking for!!
I would recommend this to a friendGreat Wifi system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with all my devices. I have it in every room
I would recommend this to a friendAwesome product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy to be done with dead spots and repeaters.
I would recommend this to a friendgood price Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install Creates much better wifi quality
I would recommend this to a friendProduct works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure I needed it ! But it seems to function fine!
I would recommend this to a friendWorks...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....as advertised. Just what we needed. Covers the house.
I would recommend this to a friendExcellent Router for Home Internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Router with wide access reasonable priced
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Exactly what we needed. Great value
I would recommend this to a friendExcellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at great price. Really happy with it.
I would recommend this to a friendNot helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did now seem to improve my service. My link keep dropping connection. Got another type and my problems went away.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Raymond,
If you still have the router, we can have our Escalation Engineers check the nodes and help you optimize it to improve its overall performance. Just email us at LinksysCares@linksys.com with your contact information, other relevant details, and a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
There better ones out there
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There better ones out there, Unfortunately I had to return these they weren’t cutting the mustard, I had to go to the next level
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Szero270,
We always value your feedback as we aim to develop our products from our customers' reviews and suggestions. We could have tapped our Escalation Engineers to look into your case and provide better assistance before setting it aside. We're still thankful that you've given a product a try. Should you have any Linksys device in the future and need help, please don't hesitate to send us an email at [email protected] and we'd be happy to assist.
Regards,
Carl
Linksys Support
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had this before. I decided to try one love it
I would recommend this to a friend- Pros mentioned:Ease of use
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are going to invest in mesh WiFi - then avoid this unit. Easy to set up and app is very good. The issue is the downgrade in speed when away from one of the three stations. I experienced a 75% drop off in speed. You can try their tri-band to see if it’s better, but I replaced this with Tri-Band Orbi and the orbi is amazingly better. Spend the extra and go tri band.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, PackerFan,
Although we regret to know that you've replaced the Velop System, we appreciate your sharing this review. Aside from the distance of nodes and surrounding objects, we may also have to consider other factors that affect the network speed. If you still have the nodes, then please allow our Escalation Engineers to make it up to you and provide further assistance. Just email the link to this post and your contact details at [email protected].
Regards,
Klaudette
Linksys Support