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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2270 reviews

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Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Signal Strength

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,270 reviews
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Easy set up and great range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works well and we have wifi now throughout our home and outdoors. This is a great improvement as before our wifi didn't even cover our whole house.so easy to set up too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there are faster and more expensive options, this worked well for my home. We’re able to stream 2+ 4K movies and surf the net while supporting multiple smart home devices. Also, the built in parental controls are solid. A major competitor uses Disney Circle which, while powerful, requires a monthly subscription just to set daily time limits to children such as closing the internet at 9:00.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Wifi coverage is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    House is old. Plaster lath walls stopped wifi signals. This device gives me total coverage in every place in my 3 floor house. Easy setup and the product lets you know if the coverage is good and if it is in a good spot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Finally! Great service throughout our home!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! Great service throughout our home!! We've purchased multiple products in the past, including extenders, and this is the only one that has succeeded. Also, it is easy to set up. A great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Linksys mesh router hub has thumbs up review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linksys mesh router hub was easy to setup and has good range throughout our 2-level home. Fast transfer rates observed and strong signal throughout home with 3 location sites

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Mesh Wifi system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and get going within minutes. Speeds throughout the house have been amazing ever since we installed the system. Great coverage through numerous walls and in a 4800 sq ft 2 story home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi extension

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. I cover 3800 sq ft when positioned appropriately

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not only give this product 5 stars I also give their customer service a 5 stars. Unfortunately my husband and I are not very “tech savvy” so when it came time to upgrade our wireless we went through several different brand. None of which seem to work. Then we came across this one. We had a few hiccups trying to set it up so we called customer service to help. They walked us through step by step. They were so extremely helpful!!! A pleasure to deal with! The product has worked amazing for us. We’ve never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Very easy to set up. Increased wifi speed greatly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an older Apple Wi-Fi. The associate at the store recommended this unit as being a good fit with Apple products. Very east to install and gave better coverage and speed out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a bigger house and the router spectrum gave us was not getting the job done. once we purchased these we had no more signal drops and our internet is running much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    It's a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it's plain and simple I think it does a fine job I live at a 2100 square feet home and it covers it pretty good I am very satisfied with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent mesh wifi router system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm very pleased with this mesh router system. Overall pros are that the 3 routers keep a solid 5GHz connection to all our computers, laptops, and smart phones. Other smart devices like wemo plugs, light switches, and thermostats are able to keep their 2.4GHz connection without dropping. (This is important because the other routers I had tried could not sustain the connection to smart devices and kept dropping them.) I'm also impressed with the smart technology to broadcast both 5GHz and 2.4GHz on the SSID and let the router manage the best band for the device. I remove 1 star because I'm not overly impressed with the iPhone app to control the system. Asus has a much more impressive and usable iPhone app that let me see and control the system more extensively. So if you're looking for more bells and whistles in the control and data logging, look elsewhere. Don't get me wrong, the app does the bare minimum to get the system working and managed. But I like stats and details to what my kids are doing and the Asus router app provided a lot more in this space. Lastly, there are very little parental controls. The only thing you can really do is schedule an internet blackout period (i.e. bedtime) for certain devices. This has to be managed per device and you can't create Accounts and lump the devices into accounts to manage. I've had 3 other routers do this just fine, so why Linksys didn't include it is beyond comprehension. To keep the parental controls, I ended up buying an app online to filter and monitor the kid's devices. Overall, decent router that gets the job done with the minimum setup and maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Fantastic coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and has the best coverage I have ever had in a WiFi! And, there aren’t any dead spots anywhere in the house and I live in about a 4000 sq ft home!!! Absolutely marvelous darling!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than a regular router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good much better than a regular router system. I bought a video doorbell and this was the only product that would supply Internet service to it. Now I have good signal throughout the house. Before buying this I would get good service at the router In my office but, at the other end of the house I got 50% or less internet and this was with a repeater installed. It would be even better if my ISP Cox would stop throttling my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh Wi-Fi put Wi-Fi everywhere in your house. If you want good Wi-Fi lion this way. Multiple devices link I. And no issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this mesh system has been a disappointment. Great concept, but too many issues. I purchased this system with a recommendation from a Best Buy associate a little over a year ago as our household decided to cut the cord. The system frequently disconnected. I then directly wired our desk top to the modern to see what was at issue. Obviously, the Linksys...then it started needing hard resets with the assistance of support. Literally you have to be on the phone for no less than an hour. 2 1/2 hours this last time...see picture. Their technician Jason was so patient and concluded it was a defective node which had a 3 year warranty. Customer service would not provide a replacement since I no longer had the receipt in hand, my fault. I'm sure I can probably get the receipt from Best Buy since it was purchased with a credit card, but I'm exhausted. Hopefully, this was just a bad router at random. I can not honestly recommend this brand for future purchase. Any suggestions on a new router?

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Andy,

      Allow us to check on your case as well as the issue you're having with the Linksys WHW0103 so we can have you assisted by our Escalation Engineers by sharing this over email at LinksysCares@linksys.com with your case number/phone number and the link of this review, for our reference.

      Regards,

      Elyza
      Linksys Support linksys

  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Google Wifi Pucks that had served us well for 2 years. Ease of use, ease of setting up and it also penetrates through the lath and plaster walls we have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Velocity Mesh added to existing system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added three additional mesh to existing system. Easy to connect and link with the Linksys app! Added better predictability and increased the range of our Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Wi-fi coverage

    Rated 5 out of 5 stars

    Straightforward setup and it works well.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are relatively simple to set up if you are patient and they work well. My whole 3000+ sq ft house now has a strong wifi signal everywhere (even outside).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy WiFi Set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the designated "tech girl" at home, I am the one responsible for answering my family's request for "why isn't our internet working?" The salesperson at Best Buy gave me good advise and steered me towards this system. It was easy to set up, and my husband appreciated that I could prioritize his device, allowing him to approve payroll from home in five minutes. (I haven't told him about the iPhone app that will allow me to de-prioritize it, too!) When I got to work Monday to brag about my new technology prowess, I was pleased to learn that our web developer had installed the very same system in his home the week prior. Highly recommend.

    I would recommend this to a friend