Customer Ratings & Reviews
- Model:
- WHW0103
- SKU:
- 6215341
Rating by feature
- Setup
Rating 4.2 out of 5 stars
- Range
Rating 4.1 out of 5 stars
- Signal Strength
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had this before. I decided to try one love it
I would recommend this to a friendokay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i did not see much improved performance (a little but not much). The real trick is to hard wire as many devices as you can.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi dmoney72,
Thank you for sharing your feedback. We can have our Escalation Engineers assist you with further adjustments to improve its coverage.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
works well in most of the house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in most rooms in the house, but not all. App works well for initial set-up, but not for changes in the configuration.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi, sjs18017,
If you have challenges with the wireless connection, you may try to use the channel finder on the Linksys app for isolation. For further assistance, please share more details at [email protected] with your contact details and the link to this review for our reference.
Regards,
Jan
Linksys Support
- Pros mentioned:Ease of use
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are going to invest in mesh WiFi - then avoid this unit. Easy to set up and app is very good. The issue is the downgrade in speed when away from one of the three stations. I experienced a 75% drop off in speed. You can try their tri-band to see if it’s better, but I replaced this with Tri-Band Orbi and the orbi is amazingly better. Spend the extra and go tri band.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, PackerFan,
Although we regret to know that you've replaced the Velop System, we appreciate your sharing this review. Aside from the distance of nodes and surrounding objects, we may also have to consider other factors that affect the network speed. If you still have the nodes, then please allow our Escalation Engineers to make it up to you and provide further assistance. Just email the link to this post and your contact details at [email protected].
Regards,
Klaudette
Linksys Support
Linksys mesh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is an amazing system. Solved all my wifi issues
I would recommend this to a friendI was unhappy with this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unhappy with my purchase of this product which I ultimately returned 3 days later. I followed the directions to the best of my ability and kept on getting messages "No Internet". I followed the directions at least 3 times with no other outcome of no internet. I have so many computers and other devices requiring a Google account. I also was upset with the setup process requiring getting a Google account I have problems keeping the passwords memorized and having to stop everything to change passwords to keep my devices working. I was so upset with this requirement it stopped the installation process . I bought this device which was similar to the router that was issued by my internet provider(Glo Fiber) but it did not work. When I reinstalled my eero I had no problems accessing the internet. I was unhappy with the directions that where issued with Linksys and the support on the website. there was no good trouble shooting section in the directions and the no good trouble shooting directions on the website. Linksys did a very bad job of helping its customers resolving this issue. they need to resolve these issues before I buy another one of Linksys products.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Trclary,
Thanks for writing us a review. We could've had our Escalation Engineers to assist you with the installation process. Should you have other Linksys devices that may need our assistance in the future, feel free to email us at [email protected] with your contact details and the link to this post for reference.
Best Regards,
Gregory
Linksys Support
We’ll see
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I’ve unboxed this item, but I had a little issue connecting them. So much so that I gave up!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Anna,
Setting up the Linksys Velop system should be easy using the Linksys app but, we could try to set up the nodes using the Velop Simple Setup in the Web UI. You may follow the steps on this link for the Web UI setup: https://www.linksys.com/us/support-article?articleNum=226218. However, if you need further assistance, feel free to reach out to us at LinksysCares@linksys.com with the link to this review for our reference.
Regards,
Jan
Linksys Support
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as advertised, very finicky and keeps dropping offline. Spend the money on another brand and better quality
No, I would not recommend this to a friendCould not connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hard to get to connect to my Internet and then when I did I did not notice a difference.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
Thank you for the feedback. Let's make sure that the firmware of the extender is up-to-date. Nonetheless, our Escalation Engineers would like to have this setback further checked. Just send us an email at LinksysCares@linksys.com with your contact details and the link to this review.
Regards,
JC
Linksys Support
Daily connection issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were good at first but now all 3 nodes go red every night and disconnect for a while. It’s very frustrating....sometimes I end up just unplugging them and connect directly to my modem/router and that defeats the whole point of even having them. They also don’t keep up with moving devices like a phone moving from room to room. I shouldn’t have to disconnect and reconnect frequently. I’ll probably switch to orbis soon.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi KyleN,
If the LED will turn blinking red, then it means that the Linksys WHW0103 has lost connection from the modem. Make sure to connect the primary node to the modem firmly. Allow us to have our Escalation Engineers assist you with this matter further. Send us an email at [email protected] with your contact info and the link of this review for our reference.
Regards,
Elyza
Linksys Support
Worka but slow
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup is easy but the speed just sucks. I would not buy again.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Kevin,
This is totally unexpected as we designed the Velop WHW0103 to provide a dual band connectivity speeds up to a gigabit. Make sure that the connection behind the main modem is stable, use another Ethernet cable in connecting the main node from the modem, relocate or swap the child nodes if connected wirelessly, or check if they are equipped with the latest firmware. Our Escalation Engineers would love to assist and aid in experiencing the best out of the unit. Please drop us an email with your contact details and the link to this review for reference at LinksysCares@linksys.com.
Regards,
Carl
Linksys Support
Didn’t work out great for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we tried this product for a week. It was more spotty then we expected. We ended up going with a different product.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Mike,
Thank you for sharing your feedback. This is an unusual behavior for the Velop system. We could have had our Escalation Engineers contact you for further troubleshooting to get it working as expected. We respect your decision in returning the device.
If you have questions regarding a Linksys device, feel free to email us at [email protected].
Have a good day!
Regards,
Thaddeus
Linksys Support
5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get it to work out of the box call and it took about 2 hours to get it hooked up still have one node not staying on
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi Jinxed2,
Setting up the Velop nodes should be a breeze provided that all system requirements are met. Let us sort this out and let an Escalation Engineer work with you to hook up the nodes. Please send us an email at [email protected] with your contact details and the link to this post for reference. They'll help you out in experiencing the best out of this product.
Regards,
Carl
Linksys Support
Its Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product. I have to keep resting two of the components, and sometimes it takes a while to pick up a signal, but overall it works.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi Jayjerkinz,
For a stable connection, make sure that the child nodes are properly positioned and the firmware is up-to-date. Should you encounter any connectivity issue, don't hesitate to contact us directly at [email protected] so we can have you assisted by one of our Escalation Engineers. Just indicate your contact details and the link to this review for easy reference.
Regards,
Jay
Linksys Support
Not Consistent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite the boost I expected for the money. I don’t see much speed/availability improvement.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Jonesy5,
The Linksys Velop WHW0103 Mesh System can deliver WiFi speeds up to 867 Mbps for 5 GHz radio and 400 Mbps for 2.4 GHz. You may try to use the channel finder on the Linksys app to optimize the nodes and verify if the modem is providing the expected speed.
For further assistance, you can reach out to us at LinksysCares@linksys.com with the link to this review for our reference.
Regards,
Jan
Linksys Support
Limited coverage in multi level home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected there to be better coverage with three nodes but in my multi level home it wasn’t as good as expected.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Riggs,
We can isolate the setback by making sure that all nodes are running the latest firmware and placed away from physical obstructions. Let's have our Escalation Engineers help in checking your network and aid in experiencing the best out of the Velop WHW0103 Mesh System. With the link to this review and your contact details, email us at [email protected] so they can lend you a hand.
Regards,
Carl
Linksys Support
Linksys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to set up. Had to have help from customer service. Didn't really work all that well in the house.
No, I would not recommend this to a friendOk for three stories??
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We live in a three story house because we live at the beach. The first floor doesn’t get great coverage but the RING still works.
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hello Mifflin52,
We'll check on this matter. Email us at [email protected] your current network topology so we can isolate your case. Please include the link to this review and your phone number. We'll have our Escalation Engineers lend you a hand.
Regards,
Princes
Linksys Support
Complete disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A complete disappointment. Since using this system, we have more buffering more lost internet connections than before. I also think this is affecting our access to certain sites that think we are from outside the US. So disappointing. We wanted a wifi booster but was talked in to this system. If I could return this system and go back to Spectrum wifi - I would.
No, I would not recommend this to a friendNowhat I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it a month, and I every now then I my internet go out.....so, still have the same issue, but not as much
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hi Kitten,
Thank you for sharing your feedback. There could be multiple factors that are causing this intermittent connection. Make sure that the firmware is up to date, and also check if your connection from the modem is stable.
We can have our Escalation Engineers contact you for further isolation and troubleshooting if you continue to experience this behavior.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support