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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2270 reviews

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Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Signal Strength

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,270 reviews
  • Rated 1 out of 5 stars

    Hard to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Linksys - Velop AC1300 Dual-Band Mesh Wi-Fi 5 System (3 Pack) - White is hard to set up. Ended up with Eero and LOVE IT!

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Hassle-Free And Good Price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description: This is a three-piece dual-band system. Not as much area coverage as the tri-band system, but works well and is more affordable. This is basically for medium sized homes or apartments where you want full coverage and are not getting it with a regular router throughout the home from one end to the other. It is great if you want good coverage out toward the patio or deck and weren’t getting it with the router you had. There really isn’t that much difference between dual-band vs tri-band, unless you have a bigger home and want more coverage. In that case, I would advise the tri-band system. Explanation: The nodes communicate with each other using mesh technology to provide whole-house coverage. They offer seamless roaming using a single network SSID and password, unlike other type extenders that use their own username and password. The extender doesn’t have as much of a signal as the Velop system. Design/Style: The nodes are smaller than the originals and the plugs are in the back toward the bottom which is much better than the old system where they were on the bottom and awkward to plug and unplug. At 5.5 by 3.1 by 3.1 inches, the nodes are about 2 inches shorter than the original Velop nodes, but they retain the same stylish aesthetic. Installation: This system is super easy to install and manage using the Linksys mobile app. Basically everything you need is in the app such as allowing Parental Controls, Device Priorities, Guest Access, etc. Recommendation: I highly recommend the Linksys Velop system. It has a simple setup with the app and you can extend to other rooms so easily without the hassle and worries about them connecting to each other. The app can even tell you a location to place each extended node via the app. What more could you ask for, especially if you are like me and not all that knowledgeable when it comes to things like this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hot garbage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now on my third dead node and no one at Linksys can seem to tell me why they stop working.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Certainly, this is not the experience that we want you to have with the Velop system. We are eager to have our Second Level Team assist you. Please email us at LinksysCares@linksys.com with your contact details and the link to your review for our perusal.

      Regards,

      Mara
      Linksys Support linksys

  • Pros mentioned:
    Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Wireless Mesh System

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Linksys - Velop Dual-Band Mesh Wi-Fi System is one of the best wireless systems available. The Linksys Velop offers everything one needs to build a fast, scalable, and reliable network. The Velop is very simple to setup. The Velop mobile application guides you through the deployment of the nodes and helps you place the nodes in optimal range of one another to provide the best wireless experience. Even more impressive, the Velop wireless mesh system is scalable. This means you can start with one to three nodes, but add on mode nodes should your wireless needs grow. Remarkable! You can connect the wireless nodes to physical network devices using Ethernet connections and expand your network beyond the wireless realm. This was important to me because I have several devices that I prefer (or are required) to use Ethernet. Network speed (bandwidth) on the Velop system is excellent. I currently have a gigabit internet connection and I can take full advantage of the high speed throughput while on the wireless network. This is true even while I move around my home. As my device (laptop/tablet/phone) seamlessly transition from one node to another, I never experience a clip in connectivity. File transfers between systems are fast, HD video stream without interruption, and I can play HD gaming consoles on the wireless network without increased latency or decreased network performance on the wireless connection. In short, the Velop is great! The Velop management interface is easy to use and offers nice features like guest network enablement, security profiles, and speed test. The Linksys Velop wireless mesh system is powerful and easy to use. It is light years beyond traditional wireless extenders. I highly recommend the Linksys Velop. It will change your wireless experience for the better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They did not work for me.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like Linksys, this system did not increase my connectivity. The signal actually decreased in speed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All three nodes have stopped working completely within eight months of purchase. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Trisha,

      The unit is expected to last longer than described. Please get in touch at LinksysCares@linksys.com so our Escalation Engineers can check the unit further and discuss your options. Indicate the following details when you reach out:
      1. Copy of the receipt.
      2. Serial number of the nodes.
      3. Your contact details.
      4. The link to this review for our reference.

      We'll wait for your updates.

      Regards,

      Carl
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Didn't work well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not work well. We tried using it for a few months but our internet was worse with it.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, LuvbugEvie,

      Optimizing the Velop nodes will greatly help to improve its overall performance. For now, you may try updating the firmware and run the channel finder. If that won’t help, we’ll have our Escalation Engineers assist you further. Just email us at LinksysCares@linksys.com with your contact information, other relevant details, and a link to this review as a reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 1 out of 5 stars

    I didn’t see much improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was past the return date when I tried to take it back and had to buy a stronger, more expensive product.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, HannahB,

      The Linksys Velop System should improve your WiFi speed and coverage with the Intelligent Mesh technology. We could have tried to use the channel finder, and update the firmware of the nodes to optimize your Velop system.

      For further assistance, feel free to reach out to us at [email protected] with the link to this review for our reference.

      Regards,

      Jan
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Reliability awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well when it's working, but frequently needs to be reset and reconfigured, which takes an hour or so per week.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Once properly installed and configured, we assure you your Velop System does not need a frequent reset. With the help of our Escalation Engineers, let's make sure it works effectively for your client devices. Just email the link to this post and your contact information at [email protected].

      Regards,

      Klaudette
      Linksys Support linksys

  • Pros mentioned:
    Wi-fi coverage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Best Mesh WiFi Solution!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Velop Wi-Fi system by Linksys is a great configuration if you have a large house. This is a standalone system that offers robust Wi-Fi signal in a dwelling of up to 4500 square feet in space. Our 150 some year old, 1700 square foot farm house, which is full of plaster walls multiple chimney's and a variety of different types of plumbing pipes along with miles and miles of nob and tube that is disconnected and new Romex wiring which is distributing our electricity currently. All of this just sucks the life out of most Wi-Fi producing routers. For years I used several different routers and created a backyard mechanic's mesh Wi-Fi system that kind of served its purpose. Then we got our first Linksys Velop system in December of 2016, it was a three node Tri-Band setup which thoroughly improved or over all signal, but as our girls have aged and desire faster Wi-Fi in their individual rooms for homework, Netflix and YouTube, I was hoping to get another set of nodes to add to our system. So now steps in the Linksys - Velop Dual-Band Mesh Wi-Fi System (3 Pack in white) that I actually chose to add to our existing Velop system. Creating a six node Linksys Velop system that absolutely rocks. I have had no more complaints from my daughters about the Wi-Fi speed in their room...and It has improved signal to my Linksys range extender in my garage. I love using the app to manage this system, it makes setup super easy. If you are looking for the most robust Wi-Fi system for your large home or small business. It is so versatile and just works, all of the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WAIST YOUR TIME

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WILL NOT STAY CONNECTED FOR 24 HRS. IT CRASHES 2 OR 3 TIMES A DAY. I AM GOING TO TAKE IT BACK!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      The Linksys Velop system (WHW0103) should provide a stable connection after the setup. You can try to use the channel finder and, update the firmware to optimize the nodes.

      For further assistance, feel free to reach out to us at [email protected] and, share more details with the link to this review for our reference.

      Regards,

      Jan
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Linksys since the installation my home phone now does not ring and I cannot make outgoing calls very upset

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Debbi,

      We'd like to know more about what happened. Please email us the details at [email protected] so our Escalation Engineers can assist you accordingly. Indicate your contact information along with a link to this post as a reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 1 out of 5 stars

    wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the link sys vela ac1300 dual-band mesh wifi was terrible

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      This certainly is not the experience we wanted you to have with the product. Our Escalation Engineers would love to hear more about your challenges. Please email us at LinksysCares@linksys.com with your contact details and the link to this review. Hope to hear from you soon!

      Regards,

      JC
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Bad bad bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devices drop signal constantly. Signal shows strong but all decided are extremely slow. Can barely watch tv.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Dfish,

      There could be multiple factors that are causing the slow internet connection from the Velop system. Make sure that the internet connection from your source is steady. You can also try to reset and configure the system to try and resolve this.

      If you need further assistance, we can have our Escalation Engineers contact you for further troubleshooting.

      Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sucks. I have one sitting right next to my laptop and I can't get wifi.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello,

      If you have an active internet connection from the modem and the Linksys Velop has the most recent firmware, email us at LinksysCares@linksys.com with a link to your post. We'd like to check on this further instead.

      Regards,

      Mara
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Don't Buy This

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this system in March of 2021 it died 9 months later.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Dianne,

      Thanks for sharing your review on the Velop WHW0103. Let’s have our 2nd Level Support team help you resolve this.

      Please email us at LinksysCares@linksys.com with the relevant details and the link to this review for our reference.

      Regards,

      Kyla
      Linksys Support linksys

  • Rated 1 out of 5 stars

    One of the two nodes would not connect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to the store where they did not have item available. Got a refund and bought a different brand

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Tony,

      We’re sorry to hear that you already returned the unit as we could’ve had our Escalation Engineers check what caused the setback. Feel free to get in touch with us at [email protected] should you decide to use a Linksys product again. We’d be happy to give you a hand.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down less than a year after purchase. Poor quality.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Alex,

      Our routers are designed for long lasting use. Let us have our Escalation Engineers work with you and check the unit further. Please send us an email at LinksysCares@linksys.com along with your contact details and the link to this review for our easy reference. They're the best to dive deep into this and discuss your options.

      Regards,

      Carl
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Didn’t work as I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Velop System and App to run the system is very disappointing. Didn’t work after a lot of trouble-shooting.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Your feedback is important to us, and we would appreciate it if you could share more details about your challenges with the Linksys Velop Dual Band (WHW0103) and, we can have one of our Escalation Engineers take a closer look into the details. Please send us an email at [email protected] with your contact details and the link to this review for our reference.

      Regards,

      Jan
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Jrod

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the return as it didn't work Don't buy this product

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Jrod,

      We appreciate your review and respect your decision. This is not the experience that we desire you to have on our devices. We could've had our 2nd level support team assist you with the issue that you had with the Velop. You may send us an email at LinksysCares@linksys.com with your contact information so we can endorse your case to the team.


      Regards,

      MJ
      Linksys Support linksys