Customer Ratings & Reviews
- Model:
- WHW0303
- |
- SKU:
- 5709451
Customer reviews
Rating 4.5 out of 5 stars with 7970 reviews
(7,970 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range4.3
Rating 4.3 out of 5 stars
- Signal Strength4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Rated 2 out of 5 stars
Good to start with...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the three towers, always loses connection. After connecting, it changes to the purple light, not holding the blue light for continuous connection.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Pelias808,
This behaviour is quite odd. Let’s reset this particular node to its default settings and reconfigure. If that wouldn’t fix the issue, we can have one of our Escalation Engineers to further assist you. Just send us your contact details and the link to this post as our reference to [email protected].
Sincerely,
Greg
Linksys Support
Rated 5 out of 5 stars
The system works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi system has worked great for me and my children
I would recommend this to a friendRated 5 out of 5 stars
It's awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is awesome. I would recommend this product.
I would recommend this to a friendRated 3 out of 5 stars
Loose DC jack issue causing restarts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine once set up, but I discovered that two of the three nodes had loose DC jacks, so the nodes kept turning on and off randomly. Had to return.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
Your experience is quite unusual. If you have multiple nodes with the same model, you can try the power supply on each node and see if it helps. Feel free to tap us at LinksysCares@linksys.com for further discussion around this. Just include a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
Rated 3 out of 5 stars
COverage could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device was to answer my wifi coverage issues. While the functionality is great, I do not have consistent coverage and it drops devices regularly. Perhaps there are kinks to work out.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, JeffG,
It's odd that you are experiencing dropping and coverage issues as the Velop system is designed to deliver full-strength and smooth connection on your network. Our Escalation Engineers are eager to closely work with you and ensure that the product will perform at its best. Please send us an email with the link to this review at [email protected] so we can get you over to them. You can also give us a call at 800-986-0518 anytime.
Regards,
Kristine
Linksys Support
Rated 5 out of 5 stars
Works well in big homes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has great coverage area. Works well in my large home.
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Good at first but many issues after 9 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this in Dec 2018 it work perfectly. But since October I’ve had many issues. The connected node keeps going offline. The router restarts randomly many times in a day. And some of my smart devices keep dropping off. Very disappointed. I see a lot of good reviews, but wonder if others are having the same problems later on vs when they write a review which is soon after buying the product. For the high price, I have to say I am quite disappointed.
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi CTShaker,
This is definitely not the experience we want for our customers. Allow us to have our Escalation Engineers to get in touch with you to assist with further isolation and troubleshooting.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Rated 1 out of 5 stars
Terrible Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this product. Brought it home and started setting it up. Although it is designed to be simple it turned into a nightmare. I was getting notifications to bring the child node closer and closer. Even when they were next to each other they would not communicate. I then had to resort to resetting all the modes and was advised by tech support to set all three up in the same room. That worked. Now I went to distribute the nodes thru my 3000sf house and one of them kept disconnecting. Mind you, this system is reportedly designed to cover up to 6000sf. Once I finally found a spot where all three were talking to each other I tested the speed. The links's app claimed 100mbps download and 121 upload (my isp is 100/100). Looked great so far. Then I decided it to test it with Speedtest and while standing next to one of the child nodes I was getting 2mbps download and 0.5mbps upload. Certainly not what it is advertised to do. I got fed up and returned the product.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Epelba01,
What you have experienced is uncommon. The Velop system is capable of providing you full Internet speed and setting it up should be easy. We understand that you have already returned the product but if you ever need assistance on any Linksys products in the future, please do not hesitate to reach out to us at [email protected].
Regards,
Kristine
Linksys Support
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome I would recommend it to familey and friends
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White
I would recommend this to a friendRated 3 out of 5 stars
OK product; horrible app
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dear, Linksys You really need to update your app. It is borderline horrendous: slow; often "reboots"; takes a while to find my devices, resets parental settings, etc. Please fix the app.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Overall, not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended as opposed to a range extender by a sales associate. Easy setup, but the coverage was horrible. Ended up returning for the range extender; problem alleviated.
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, ThatGuy,
Several factors affect the coverage, however, utilizing the Channel Finder as well updating the firmware might help. Please don't hesitate to tap us next time should you encounter any challenge with your Linksys products. Our Escalation Engineers are always ready to lend you a hand.
Regards,
Rosalyn
Linksys Support
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great wifi coverage in the whole house. Excellent!
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System - White
I would recommend this to a friendRated 5 out of 5 stars
Can now enjoy Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to Best buy's advisor now have Wifi in house.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT PURCHASE FROM BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PLEASE DO NOT BUY THIS PRODUCT FROM BEST BUY - I'm trying to write a honest review without bias as this purchase has been the worst experience I've ever had with a product. It is not possible to return this product if you purchase it from Best Buy whether or not it is defective or if you're just unsatisfied with the product. The product continuously disconnects from the internet and meters my speed even while hard wired into the parent node. I've spent over 14 hours on the phone with tech support and when I asked for a refund from best buy they said I only had 14 days to return but you typically spend the first 14 days on the phone with tech support doing HOURS of troubleshooting. Linksys does not provide returns unless you purchase it from them. After 14 hours of troubleshooting they said "if you're still experiencing issues, we will send a replacement for 1 node but it has to be escalated to replace more than 1". TLDR: Don't purchase the product from Best Buy, you cannot return it to them. Product is very very bad, especially for gamers due to unstable connections even hard wired in.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, DanielClark,
It's odd that the unit is giving you such challenges when it comes to speed and connection stability. Before setting it aside, our Escalation Engineers would like to take a closer look at your experience and help you figure out what's causing this to happen. With the link to this review and your previous support case number, please send an email at LinksysCares@linksys.com so we can review what happened during your support contact.
Let's take it from there.
Regards,
Carl
Linksys Support
Rated 5 out of 5 stars
Great Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Helped with my wifi through my home.
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White
I would recommend this to a friendRated 2 out of 5 stars
Disappointing mesh solution
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to buy these since the price went down with the advent of wifi 6. Set them up to expand signal to an area in the back of the house that had poor connection. One node was about 80' feet away and did not work. I moved it to where I could literally see the main node and it still kept losing signal. The app is near useless. Set up and syncing the nodes takes a very long time and it either works or it doesn't and good luck finding out why it doesn't. Spent hours on these and they are just not worth it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, BakoD,
You may try to power cycle that specific node that is having an issue. You may also try disabling the Node Steering feature and let us know if you observe the same issue. We can have our Escalation Engineers assist you by sharing this through email at LinksysCares@linksys.com with your contact info and the link of this review, for our reference.
Regards,
Elyza
Linksys Support
Rated 2 out of 5 stars
NOT GREAT UNLESS YOU HAVE A VERY OPEN CONCEPT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 4k sq. foot house and this 6k range system does nothing good for me. You have to stagger them so close I could use 6 of these to cover my house appropriately. Called in and they basically admitted when they wouldn't connect in the further reaches of my house and that it really doesn't work the way I wanted it too despite it saying it would work this way?. It covers 4k of "open space" perfectly, not really great through multiple walls and such (which is how it is advertised).
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, WrigleyField,
This is not the expected behaviour of the Velop WHW0303 when it comes to its range. We can isolate the setback by making sure that the nodes are placed on the optimal spots, and equipped with the latest firmware. Allow us to check this further by sending an email at LinksysCares@linksys.com with your contact details and the link to this review for our reference. Our Escalation Engineers would like to lend a hand and aid in experiencing the best out of this device.
Regards,
Carl
Linksys Support
Rated 3 out of 5 stars
Ok Wi-Fi System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because we have bought expensive routers and the back of our house wasn't receiving good signal, For the price paid we are disappointed with this system the signal isn't any better...
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (3 Pack) - Black
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Becca,
Our Velop routers are engineered to improved the range while eliminating drops and dead zones on your area. Keeping the firmware up to date and adjusting the router's settings would help in optimizing its full potential. Email us at [email protected] so we can have this behavior checked by one of our Escalation Engineers and to assist. Indicate your contact details and the link to this review for reference.
Regards,
Carl
Linksys Support
Rated 3 out of 5 stars
Not great signal offered continuously dropped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was recommended to us for great wifi coverage unfortunately for us this item keep dropping the signal so after two weeks finally decided to take back to the store
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Linksys Velop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all I have used many different wireless routers over the years. Wireless routers have come a long way. The technology just keeps getting better and better. If you are looking for a great wireless network that is easy to install, this is it. I only have a 20 MB connection, so I need to get all I can from my modem. This modem allows me to get everything I'm paying for. Using this system I have 3 routers stationed throughout my house. At the furthest point my ping is slightly slower, but I still get close to full speed. I do have full strength on all devices everywhere in my house. If you are looking for something easy to set up, this is it. I downloaded the Linksys app to my iPhone and did the set up using my iPhone. The process is step by step with diagrams. It couldn't be easier. All three units are the same, so it doesn't matter which one you start with.
I would recommend this to a friend

















