Customer Ratings & Reviews
- Model:
- WHW0303
- SKU:
- 5709451
Rating by feature
- Setup
Rating 4.3 out of 5 stars
- Range
Rating 4.3 out of 5 stars
- Signal Strength
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Speeds seem to be slower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having buffering issues that I did not have with last router. Inconvenient for me having only 1 open LAN port on the main node. Will probably return soon.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Maverick25,
The Velop System is designed to provide a fast and reliable internet connection. However, there are factors that need to be considered in order to fully maximize its use. Wireless interference, physical obstructions and distance are just a few of them. Utilizing the channel finder and keeping the nodes running on the latest firmware might help. If not, please get in touch with us at [email protected] so we can have our Escalation Engineers assist you before you consider returning the product. Don't forget to include your contact details and a link to this review for easy reference.
Regards,
Rosalyn
Linksys Support
It's ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how to feel about this item, I don't think it's worth the money. The wifi keeps booting out, we have to continuously reset it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, SHOPPER,
This is certainly not how the Velop system should behave. If there’s a stable connection directly from the modem, check if there’s any firmware update available and run the channel finder. Ensure also proper placement of the nodes. If that won’t help, get in touch with us at [email protected] so our Escalation Engineers can lend you a hand. Don’t forget to include your contact information and a link to this post as our reference.
Regards,
Rosalyn
Linksys Support
Difficult to set up, works great, requires reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up is a joke. Mobile app is terrible. Works very well once set up, goes off line regularly requiring reset. Very annoying.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Stash,
The Velop system is expected to deliver a reliable and stable connection once it's set up. Please email us your contact information at LinksysCares@linksys.com so we can get you over to our Escalation Engineers. They'll check the product and help you get it to work at its best. Indicate the link to this review for our reference.
Regards,
Kristine
Linksys Support
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my Wi-Fi router, by Netgear, died after six or seven years, I went to Best Buy and bought another Netgear Wi-Fi router. When the Best Buy geek squad man came to my home to install it, he told me I needed a mesh network. I went and spent more money on a mesh network that has not worked, the nodes are so sensitive that if you move them to dust they go off-line. My cellular connection to Wi-Fi sucks big-time. I’m having to spend more money to have a Wi-Fi specialist come and help me figure out a new system. This is the ONLY time I’ve been unhappy with GeekSquad and Best Buy. And they BETTER give me my money back when I return this in a day or two.
No, I would not recommend this to a friend- Cons mentioned:Price
Piece of Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wanted to buy a netgear high end router, got talked into the velop by a salesman. Should have listened to myself as i didnt think it would work for what i explained to the salesman. Turned out i was right, for 500 bucks i would currently rather drive over this unit than spend another day troubleshooting and calling tech support. very unhappy
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Bvdani,
We understand that you are having challenges with the Velop System. If you'll email us about it and contact us for assistance, our Escalation Engineers would be willing to assist you in optimizing the performance of the system. In case there's a specific setup that you'd like to achieve, do not hesitate to let us know. We're hoping to hear from you via at LinksysCares@linksys.com with your phone number and the link to this post for our reference.
Regards,
Irish
Linksys Support
- Cons mentioned:Connection
Pick something else
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coverage is ok in a 2 story house. Connectivity doesn't last. I'm forever disconnecting and reconnecting and wasting gigabit internet and crashing apps. I would not have bought it.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys Velop Mesh WiFi System should have provided a stable connection. You can try to use the channel finder and update the firmware of the nodes to see if that will optimize the network.
For further assistance, please share more details at [email protected] with the link to this review for our reference.
Regards,
Jan
Linksys Support
Best for single story home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I had a two story home with lots of walls. The signal was week when I placed the second pod upstairs. Seems like the unit like a direct signal from the main unit.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Mrpcrider,
The Velop System's modular design should perform well not just in a single-story home but in every home type, situation, and footprint as it offers up to 2,000 square feet of coverage. Please reach out to us at [email protected] so we can have one of our Escalation Engineers check if your Velop is working to its full potential. Include your contact details and the link to this review for reference.
Regards,
Jay
Linksys Support
Ok but not what is says it does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not as good as it seems to be still get a lot of buffering when using it with fast speed internet so had to return it for the eero system which is 10 times better
No, I would not recommend this to a friendNotMuch ofN extender
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t provide the range or speed it had promised, Would NOT Purchase this again and cannot recommend. Ironically, their Tech support is excellent!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Arrow,
Our Linksys WHW0302 should cover up to 4,000 square feet and delivers the performance needed to support multiple WiFi devices. Allow us to have our Escalation Engineers further help by sending us an email at [email protected] with your case number or phone number and the link of this review for reference.
Regards,
Elyza
Linksys Support
Would Not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the WiFi things that worked on my old system I could not make work on this new system , such as WeMo , and two security camera’s and one Amazon device!
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello Bill,
For as long as these devices supports the network specifications of the Linksys Velop, then it should work. Allow us to look into this, email us at [email protected] along with your phone number and the link to this review for our reference. We'll endorse your case to our Escalation Engineers for further assistance.
Regards,
Princes
Linksys Support
Didn’t have enough ports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to try this because I couldn’t set it up. It didn’t have enough ports to support out WiFi extender. Make sure you check to see how many ports you need.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi Trac,
Allow us to have our Second Level Technicians assist you in setting up the Velop, and provide you recommendations regarding your network setup.
Just send us an email at [email protected] along with the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
They are ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok too much work to keep programming or resetting too many problems sometimes
I would recommend this to a friendNot bad but I would look at other options.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system works but it is a little complex and buggy. There are better options out there for the price.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Ss55,
We'd like to learn more details about the challenges that you have with the unit and let our Escalation Engineers run further diagnosis. With the link to this review and your contact details, please send us an email at LinksysCares@linksys.com so they can lend you a hand on this matter.
Let's take it from there.
Regards,
Carl
Linksys Support
Not Stable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for home use (6 people) in Sept 2017, Had on constantly, Stopped working in Dec '17, called help line they walked me through re-setting the computer, then the nodes, then reinstalling (3 hr ordeal). End of Jan '18 stopped working again, but after shuting it off for 15 min. then restarting, WiFi worked. Now near end of March '18 it stopped again, tried shut down/restart but no luck, will need to call and do reset again. Will be returning it, their platform I think is not stable.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
Allow us to have our Second Level Technicians get in touch with you for further troubleshooting first before you return the device. They will help you figure out why this is happening and provide a solution.
Just send us your contact details at [email protected] along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Works intermittently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to set up 1st node no problem directly hooked up to router with ethernet cable. Second node repeatedly failed to connect and was very annoying to trouble shoot.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Newoffice,
The behavior of the second node has caught our attention. Please get in touch with us at LinksysCares@linksys.com so we can get you over to our Escalation Engineers. They'll further check the second node and help you get it to work as expected on your network. Indicate your contact information and the link to this review for our reference.
Regards,
Kristine
Linksys Support
keep disconnecting
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seem like a great discount but signals keep dropping, requiring to frequently unplug, plug device to reset connection.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, WTTT,
This is certainly not how the Velop system should behave. If it’s already running on the latest firmware and that you’ve already tried running the channel finder, we’ll have our Escalation Engineers look into this further for investigation. Just send us an email at LinksysCares@linksys.com with your contact information and a link to this review as our reference.
Regards,
Rosalyn
Linksys Support
Mesh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a mesh network not too good to provide service at long distance as brochure says
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi!
We appreciate you taking the time to share your feedback. Each Velop Tri-band node provides a range of up to 2,000 square feet. Note that the range can vary with the number and placement of nodes in the system and depending on wireless obstructions, operating environments and building material. Feel free to drop us an email at LinksysCares@linksys.com along with your contact details and the link to this review. Our Escalation Engineers would be more than glad to help improve your system's overall performance.
Regards,
Chu
Linksys Support
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning because you need so many adapters with this thing. No thanks. Im trying to get rid of all my clutter of wires and equipment.
No, I would not recommend this to a friendI appears to be working at this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a difficult time in setting up the network address and the system was not communicating the signal at first. It seems It is working now.
I would recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt make mine work. Ended up returning. I hardly have any signal where I live which could of been the problem.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
The Linksys WHW0302 Velop Mesh system should be able to deliver exceptional Wi-Fi coverage and faster speeds. But, we could have tried to run the channel finder on the Linksys app and updated the firmware to optimize the nodes. Should you need assistance with other Linksys devices, feel free to reach out to us at LinksysCares@linksys.com, and share more details with the link to this review for our reference.
Regards,
Jan
Linksys Support