Customer Ratings & Reviews

If your current router covers all the rooms in your house and you're happy with it, stick with what you have. But if there are dead spots or you want to extend your coverage to other places, for example your patio, the Linksys Velop is a great solution.  Also, if you need a new router with the idea of expanding your coverage area, I would highly recommend this produce. Just purchase the singe node and add more later as needed. Yes, you can always put multiple access points in the house, but the beauty of mesh networks is that as you go through the house your connection seamlessly switches between nodes having the strongest signal. Setup with an iOS device is a breeze.  If, like me, you have a Windows Phone, you are out of luck as there is no setup app for Windows Phone, or even for Windows for that matter.  However, once the nodes are set up, they can be managed locally from a browser like any other router. I was concerned about the speed of the added nodes since they don't connect directly to the router, but rather to the first node you set up.  When tested with Network Speed Test, I did notice a slight decrease in download speeds, but not enough to adversely effect streaming. I feel that if you are a gamer and milliseconds matter, connecting your computer or game console to the first node, ideally to the Ethernet port, would be the ticket. One nice feature that probably won't be advertised much is the ability to plug devices that don't support Wi-Fi into the available ports on any of the nodes. You can do that on current routers, but you are limited to one location--where the router is. With the Velop, you can have the device where you want it. Just place a second Velop node within Ethernet cable length of the device. Overall, I'm impressed with the Velop. It's advantages are 1) good coverage even using just 1 node, 2) the ability to extend coverage by adding additional nodes, 3) seamless handoff between nodes, and 4) the ability to access things through an app from anywhere, though I would like to see a Windows setup app developed. One last thing to keep in mind. The price for the 2 or 3 node Velop seems high initially.  But if you need more coverage than you currently have, purchasing additional routers or access points can get expensive and you will still have to manually switch between the two routers for the best signal.

I am reviewing the whole home/3 node setup. I gave this 4 stars based on the fact it is very new and customer support spent a lot of time assisting me otherwise it would have been 3. I expect based on my customer support experience it will improve. The good: Any of the 3 nodes can be set up as the master/router node Uses App for setup from phone or tablet, I used Android Entire system uses ONE name so only one connection is required. My old system used my main wired router/wireless combo and 2 additional Wireless Access Points (WAP), each of which had a different name and required setup on each of my devices to roam the entire house. Has a Gigabit connection to the Modem and an additional gigabit port for a switch to expand your network, each node has 2 ports. Has port forwarding so my cameras and webserver can be accessed from outside my network. No internet port connection needed needed for the satellite/additional nodes, wireless only. The Bad: I had lots of setup issues, it took about 10 hours and several calls to support to resolve. There can be NO other wireless modems/routers/WAPs running or it can upset the wireless setup, I believe that this turned out to be my biggest problem. ONLY managed through phone/tablet app, no web interface Advanced router functions missing, DHCP limits/range settings (Can edit and reserve IPs to get around this) No ability to add secondary/tertiary DNS setttings, I have my own DNS sever in my own domain, most casual/home users won't have this. My WDTV would not find my Server until I set it to specifically get DNS from my server which made me exclude the DNS from my ISP. so services like Netflix/VUDU, etc as well as updates to my WDTV do not work. I don't know if this will be fixed or not, I asked for it to be. I have asked for features to be added such as the Linksys WRT 2300ACM has so this product will work for everyone. I would recommend this a long as the user does NOT have a complicated home network and no local Domain. Which most users would fall into this category.

This was a great place to shop and great service always.

I found that this WIFI system still has some issues when it comes advanced features. If you are an average user it will probably be fine, but this lacked the advance capabilities that netgear offers. I returned this and looking at other options.

Did not work for me signal is not good at all.....

Worked for the multi level house but not worth the price.

it works but thats all i can say I do not see any difference form my AT&T service

Hate this system! We have had nothing but issues with this system. Constantly going out, Geek Squad doesn't know anything about it. They came out and had to take every off and reinstall, didn't help. Geek Squad is zero help since Rona came to town. They blame Spectrum. Spectrum ran every test and came back to this stupid Router. Spectrum sent me back to Best Buy!!!! Best Buy told us we can bring it back and get something else. But guess what! They can't put it in. We have to hire someone else to put it in and get everything set up. You better believe they will be refunding the install cost as well! If anyone has issues with their equipment, they might as well not count on the people to fix anything! until this virus is gone, they're not helping a soul!

Only issue I had was one power cord was bad out of the box. contacted customer support and they sent out a replacement. however I bought the black set to hide and they sent me a white power cord. I'm not real happy about it and the cord sticks out like a sore thumb, but it works.

Very easy set up with the free Linksys app, it walks you right through, it even tells you if where you placed your nodes are a good place for them, each node which is each router, connects to each other seamlessly, there are lights on each letting you know what's going on. Each have 2 dual Ethernet ports, meaning each can be used to ether plug in your modem or a device. Basically each node is an almost portable router and range extender in one, I can use my second node to hook up my game system or TV wired. The design is my favorite part, I forget it's there half the time which is good. The app is very user friendly and secure, everything is done through there or on the secure web page. Up dates to the firmware are done over night without you noticing, to make sure your secured and have the latest features. Within the app each device shows up and you can control which ones get prioritized. Each node gives AC 2200 and UpTo 2000sq ft, so 2 give an effective AC 4400! And 4000sq ft coverage! That's insane. Unlike traditional range extender you won't lose speed or signal between each node or back to your devices, everything is 100%. Another thing is each use MU-Mimo and Tri-band giving the best stream of Wi-Fi. In all a great product that does what others do all in one package.

I returned this item in less than 24 hours. I left my home once and when I came back, the system would not reconnect to my phone or any other items in the home.

2 nodes are always disconnecting. Thought maybe they were set up wrong reset the entire system and still disconnecting. Swapped them at the store because maybe they were defective still same problem. Don't buy this garbage.

First, the performance of this system is excellent. The speeds I am seeing on various devices is excellent and provides consistent maximum speed or my internet access. I love that it combines the 5mghz and 2.5mghz bands into one SSID and the system manages the connection. The look of the "nodes" is good but nothing great. They are plastic and dont look premium but that really isnt an issue unless you are placing the node in an area where the design clashes. Now for setup. There are few instruction included with the units. Basically you download the Linksys App for iOS or Android and follow the steps. A few things: 1) Only power on one node at a time. Set up the first node connected to your modem and then once that is connected, turn on the next node and connect it. If you have several unconnected nodes turned on, the app gets confused. 2) I was surprised at the lack of range during setup. I was attempting to set up a node one floor down and about 25 feet from the node upstairs and it kept saying the node was "off the map". Brought the node upstairs, plugged in the power, and set it up and it went through the process fine. I then moved the node back downstairs and it worked fine. 3) The Linksys App (iOS) seems to be a bit buggy. A few times during setup I needed to close the app and restart the setup. It wasnt consistent or clean. The app itself is pretty easy to use but is pretty simplistic. Overall, for the price, you get solid performance. I would have expected a bit more premium build and design as well as a cleaner an easier setup. I would recommend this product however.

Used for minute have a small house was not what I was looking for

Here’s our setup: we live in a two-story home with a full basement, approx. 4,000 sq ft. My home office is in a corner of the basement which is where our cable modem/router combo is located. We have a main floor master bedroom which is on the opposite side of our house from my basement office, and wifi coverage has always been poor in that bedroom. Wifi on our second level is a bit better but still significantly degraded. Now on to the Velop system: Setup was simple, just download the Linksys Smart Wifi app and it will walk you through the setup. After connecting the first node to the modem and it was up and running, I figured I would relocate it to our master bedroom, but the node kept losing its connection with the router. Mistakenly, I thought that once the node was activated I could then unplug it and move it to another location in my home. What finally occurred to me, and was not clear to me when following the setup instructions, is that the first node MUST remain connected to the modem via Ethernet then the other nodes can be added to create the mesh network. Once I went back to the app and went through the process of connecting another node this became clear. I placed the second node in our master bedroom and ran several before & after speed tests. Our internet service provides speeds up to 120 megabits per second. My ‘before node’ speed test in the bedroom resulted in 27mbps. After setting up the node in the bedroom my ‘after node’ speed test showed…wait for it…20mbps. Huh? Turns out I placed the node in an area where the 2nd node could not communicate with the 1st node that is connected to the router in order to establish the mesh network. Once I relocated the node to a more central location on our main level, my ‘after node’ test showed a whopping 119.8mbps. Impressive! I then went ahead and added a 3rd node upstairs; ‘before node’ speed test showed 39mbps, ‘after node’ test resulted in 100mbps (114mbps peak). I will do some additional testing and relocating of the 3rd node and I'll bet I can increase the speed even more. These results convinced me that the Velop system works extremely well, as long as you ensure the nodes are properly placed and communicating with one another. Great product, Linksys!

Hard to use than I originally thought. Making it work.

had a hard time with instructions but once we figure it out they work well

I was skeptic about this product at first because I have used Wi-Fi extenders in the past and did not know how the Velop was any different. I was wrong, it is different because the router and extender is all-in-one and no extra antennas needed. THE GOOD: I was able to get full signal strength in my entire house (about 3600 sq feet) and it supports up to 6,000 feet (you might be OK with 1 node but I got 3). I ran speed test and consistently get 90MB+ download versus my AC1900 router where I was only getting up to 20 or 30MB+ down on a Wi-Fi connection that was 115MB limit. I can also remote manage my nodes while outside of the house without any extra setup or having to use dynamic DNS service. ROOM FOR IMPROVEMENT: Missing advance features like openVPN, no USB port for device cloud access, and only 2 Ethernet ports could be a turn off for hardcore gamers/tech savvy users. It is not a show stopper for average users and given this is Velop first generation release, the product will evolve over time. I did not test but pretty sure a switch, hub, or router can be plugged into the node for device expansion to compensate for the 2 Ethernet ports. FINAL VERDICT: Any device that gives me full signal strength and 90MB+ download speed over Wi-Fi will be my first pick on any given day. The easy setup is a plus and I did contact support but that was because I wanted extra help. Customer support was excellent.

Didn't work the way we needed. Wouldn't purchase again

I did the research, and Mesh is the way to go. After being told the Velop system was a slick, easy to use solution, I shelled out the $430 bucks. However, I had issues from the start, and never could get the system to operate smoothly. After 43 days of lagging TV, dropped connections and reboots, I returned the whole setup. Keep in mind there’s not a lot of configuration possible with these mesh systems, you just install the app and follow the bouncing ball. After returning the unit, I bought them Eeros system, and had a flawless install, and it has been up and running perfectly for a week now. Other people like the BB sales guy have the Velop system up and working well, but I didn’t have a good experience - even after spending lots of time on the phone with their tech support. Giving Lynksis 1 star for this product.