Customer Ratings & Reviews
- Model:
- WHW0303
- |
- SKU:
- 5709451
Customer reviews
Rating 4.5 out of 5 stars with 7970 reviews
(7,970 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range4.3
Rating 4.3 out of 5 stars
- Signal Strength4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Rated 1 out of 5 stars
Awful- has known issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check out the Linksys forums....there are thousands of people who have connectivity issues that cannot be solved with advanced tech support. Buyer beware....this system has a known issue that Linksys can't solve. At any given time, multiple devices will drop from the network and won't reconnect for 30 minutes or more. If you want to spend 12+ hours on the phone with Linksys tech support (nice people by the way), then take the leap. Otherwise, buy something else.
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Tom4672,
We appreciate your feedback. Using the latest firmware and an updated Linksys App, you should not be experiencing connectivity issues with your Velop System. If you still have the product, please provide us your case number or contact details at [email protected] so we can review what happened for further isolation. Rest assured, our Escalation Engineers will do their best to sort things out for you.
Regards,
Jay
Linksys Support
Rated 5 out of 5 stars
Great Product and Customer service was amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product and Customer service was amazing. The Linksys help line was EXTREMELY helpful.
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System - White
I would recommend this to a friendRated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned many wireless routers before and I have never had as strong of a connection until I got this product.
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Great whole home wifi system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The velop is the best while home wifi network I've ever owned. I have a 3200 SqF house and there is not one dead spot.
I would recommend this to a friendRated 5 out of 5 stars
Great product is Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased our LINKSYS VELOP Whole Home Wi-Fi System. 100% recommend this product it extends our Wi-Fi easily!
I would recommend this to a friendRated 1 out of 5 stars
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Troublesome to get a good signal throughout a one story home with basement. Finally replaced it with a mesh router from my ISP.
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Finally everyone can get on the internet without difficulty. Was expensive, but ultimately worth it!
I would recommend this to a friendRated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and great customer service when I had a question. App works great with the product
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent product and very easy to setup and use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and they have an excellent support team to provide the backup if you need one.
I would recommend this to a friendRated 5 out of 5 stars
Best Mesh Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome mesh router, but the surprise and delight is 24 hours tech support based in the US.
I would recommend this to a friendRated 1 out of 5 stars
Solved one problem, created another.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this setup after reading numerous reviews on the Luma, Eero and AmpliFi whole-home WiFi systems. What steered me towards the Linksys was a lot of reviewers were talking about the lack of speeds on the Eero, the poor integration of features on the Luma and the lack of LANs on the AmpliFi (I need LANs for my HUE bridge which is in another room from the WAN drop-in). After receiving the Linksys, the setup was a little bumpy - it took a few tries for it to find the nodes, but upon finding them, it knew which was the main "router" per say and which was the node and I should clarify that I'm in a 900 square foot apartment, so I could've even went with a single Velop, but as previously stated, I needed the LAN for the HUE and another device in another room. After getting everything setup, everything worked as expected and I decided to run a speed test. I just upgraded to gigabit and after running numerous speed tests, I discovered I'm only averaging around 250MB/s out of a possible 940MB/s. So to rephrase, in an apartment where I'm no more than 25 feet away from either node at any given time, I've averaging less than a third of my total potential bandwidth speeds. I disconnected the Velop and re-enabled the WiFi on my modem/router box and re-ran the speed test and I was averaging over 900MB/s. I tried hooking up my old router and once, again I was averaging over 800MB/s. The only logical conclusion that I could draw is that there's an innate issue with these whole-home WiFi systems, where, even though they are improving RANGE, it's at the sacrifice of SPEED. And because most routers can be bridged to create a mesh-like experience (albeit without the steering and some of the other advanced "mesh" features), you could easily accomplish the same thing with say two AirPort Extremes with one set as a "router" and the other "bridged" in. And price-wise, you would spend about the same as this setup, as you can get Extremes refurbished for $129 online. Overall: Ease of Setup: *** App: **** Range: ***** (although once again, this is a 900 sq ft place vs. the 4000 sq ft they market this towards) Speed: *
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Techtoyz,
Our goal is to develop an easy setup process as much as possible. Rest assured that we’re looking into each feedback for this new product and relay it to our Engineering team. As for the speed, the Velop system is designed to help you achieve optimum speed through its three Wi-Fi radios. In your case, the positioning of the nodes could help you maximize its performance. Please get in touch with us at [email protected] with your phone number and the link to this post or contact us at 800-986-0518 so that our Escalation Engineers can assist you.
Regards,
Irish
Linksys Support
Rated 1 out of 5 stars
They don't last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought June 2018. Quit working February 2023. For the price I expected it to work much longer. It is not like it is handled. They were placed by geek squad and not moved.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi SabraP,
This is not the kind of experience we want you to have with our Linksys device. Allow us to have our Escalation Engineers further check on what happened. Please email us at LinksysCares@linksys.com a brief description of your concern along with your phone number and the link to this post. We'll take it from there.
Regards,
Princes
Linksys Support
Rated 5 out of 5 stars
Solved our problem. Works great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved our wifi issue. Now have coverage for the entire house. Tried extenders but didn't got the coverage
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Wifi that works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Words twice as well as Xfinity's Cable Modem, allows you to have full Band width everywhere in the house.
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great coverage everywhere in the house
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with the Velop and the set up process. Have already talked 2 friends in to getting one.
I would recommend this to a friendRated 4 out of 5 stars
The Velop is a strong product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Continue to make it stronger and better, I had to buy 5 units to cover the entire house.
I would recommend this to a friendRated 2 out of 5 stars
Nodes Keep Going Offline
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System user since 10/2017, overall fair system, but not average and definitely not excellent. I have five nodes. Every week without fail, at least 1-2 nodes will go offline. The "magic" light is still that "blue/green", everything is OK color, but the system alerts me that this node is offline. I turn it off, wait a few seconds, turn it on and voila, it reconnects. This is not a single user problem. Searching on multiple platforms https://community.linksys.com/t5/Velop-Whole-Home-Wi-Fi/Nodes-keep-going-offline/td-p/1427623 it apparently has caused a lot of other users to have issues. Linksys Technical Support does not have a fix. If they have a fix, let's see it. I would recommend this product, but with the caveat mentioned here.
This review is from Linksys - VELOP AC2200 Tri-Band Mesh Wi-Fi System (2-pack) - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
5ghz coverage everywhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Velop system is great. We are able to connect to the 5ghz network throughout our 2500 sq ft home
I would recommend this to a friendRated 3 out of 5 stars
Older technology
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought the Linksys Velop system. It did not set up easily due to outdated technology. I had to spend over 2 1/2 hours with tech support from Linksys to get it to work for my home. The firmware was older so it was not an easy setup, It is now working and everyone is happy with a faster internet setup.
This review is from Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White
I would recommend this to a friendBrand response from Linksys Staff
Posted .Hello encourager,
We understand your sentiments and we appreciate your taking time in sharing your experience. You can contact us at [email protected] anytime should you need further support in the future.
Regards,
Harvey
Linksys Support
Rated 5 out of 5 stars
Awesome Home WiFi!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a large home with multiple Wifi users throughout, utilizing HD content in many forms.
I would recommend this to a friend

















