Customer Ratings & Reviews

Purchased this last week to replace the Netgear router and two extenders....so far it's working great to support our devices, and there are no lag times or blackout spots around/within our home.

Had the Velop for a week now and did not stay connected when first set it up to my cable modem. Researched fixed and working ok right now but waiting to see before I return.

We had trouble getting access in some areas of our home. This device helped. We have fewer buffering issues with a ton of devices connected. This product eases the frustration of trying to stream programs.

These continue to fail. Very disappointing. Bought twice after first failed, then second purchase also failed.

These were easy to set up, had them running in about 10 minutes. They are a little bigger than most other options, but are not an eyesore. One complaint I have would be that they don't have a USB connection for my backup hard drive.

Honestly I'm quite confused with all those postings touting WiFi speeds similar to what's out the modem. I thoroughly tested the system and in no way this hardware is going to wirelessly deliver what it's promising. 1. Distance between nodes. Even when the db is between -45 and -55 for backhaul communication, I was able to get a consistent speed of around 50% to 60% of the total output. Because I did not believe what I saw, I contacted Linksys service. They could not figure out the problem, and that's because there is no problem, the system is just designed like that. 2. Mesh system as a glorified set of extenders: I made the mistake of reading lots of reviews rather than making my own technical research on network performance for mesh networks. Just because you have a software that automatically hands on a client from one node to another, that doesn't mean that you will get more download speeds than a regular extender. 3. Reliability: This mesh system is in no way more reliable than any affordable router. It all comes down to proper set up and maintenance. Back to point 2, if you feel you need to upgrade your router due to slow internet, chances are that you just need an extender or perhaps, reconfigure your router. 4. Speed, speed and speed: Streaming online in 4K requires about ~25Mbps. For most people, that's enough to carry on with their lives, which explains why so many are still happy with getting their internet speeds slashed in half by this system in lieu of reliability (read point 3 for reliability). Conclusion: I hate returning things to BestBuy as I love these guys, but unfortunately I cannot keep something that will not outperform a $99 extender. Pros: Nice looking device. Cons: Slashes internet speeds.

The best WiFi connection I ever had. No dead spot and all of my gadget connected are working great and with a 100% full connection. No issue with cameras outside an ring doorbell. Easy to install!!

I have a three unit Velop mesh in place but had some slower wifi speeds in certain areas. So I purchased this 2 pack and added members to my existing network. So easy to add and really helped with speed in my problem areas.

Excellent!They are doing what we want just better!!!They are a great buy.And the guy that works there was stocking shelves helped us, was so helpful!!!I believe his name was Ben.Thanks Ben!!!

I’m a little disappointed in this Wi-Fi device. They’re very expensive and when they’re working they’re OK but they dropped connection all the time.

First couple days seems to work fine but then two or then that weren’t used with Ethernet cord would disconnect and need to be reconnected

Especially to be able to spread around the house and provide better signal in certain areas of the house. Very complicated to get to sync up require help from the service area to complete set up

This Linksys mesh system has really been great addition for my home Wi-Fi experience. No lagging or dropped Wi-Fi and was relatively simple to install. Would definitely recommend if having Wi-Fi issues within the home.

I returned this...so I’m not sure why you would want me to review it. I’m sure it’s a good product but I never opened the box or used it. I just want the free reward points for doing this review. Thanks.

After reading multiple reviews of the product, I am determined to buy and test it at home. After the setup which was very easy, our connection has improved significantly throughout the house. I am very happy with this purchase. Mesh network is the way to go.

Once setup it works very well. High throughput. Latency seems low. Setup was a little difficult as the app was not selecting the correct WiFi Network. Once I figured out the problem the setup was seamless. Updates are very easy.

Adding the 3 pack Linksys-Velop to our home network has given us the best connectivity! We had difficulty with our previous system, but with the expandabilty of the Velop we are able to increase our productivity.

I thought installation was going to be a snap, but didn't turn out to be that way. I needed to call tech support, and they walked me through resetting the nodes. however, other than that everything seems to be working well.

WIFI Mesh System and this one is a great one. Easy to install, easier to setup, and works like a charm. Very good coverage and looks good in the house without being an eye sore.

The Linksys Velop is a great mesh router when everything is working perfectly. I just wish everything would work as advertised. The packaging for the system box is premium. There's a very modern aesthetic to both the box itself as well as the colors, fonts, and dividers for the 3 nodes. They even used thick card stock for the simple 3 set instruction guide, which emphasized large images paired with sort text. You could just feel this was a premium router and they wanted the presentation to match the price. The nodes themselves are rather attractive. They're ice white, short, angular without being sharp or jagged. They kind of evoke the spirit of of a portable speaker especially with the vent design but overall these are very pleasing to the eye. Which is good since the setup mentions they want you to place these high up on a shelf, going as far as to show it sitting on the stand under your TV in the help image. Setup of the router is absolutely simple, there aren't even any instructions - at least not traditional ones. You start by downloading the Linksys smart wifi app on your phone. If all you have is a laptop I assume you may be able to set this router up the traditional way but my assumption is that this router will make it to someone who has an android or ios device handy so it shouldn't be too big of a deal. Once you've fired up the app and selected the Velop by name or model number you're walked through setting up your first node. There really isn't a difference between any of the 3 nodes so there really isn't a main router per se, but you do need to start with one. You're asked if you currently use a modem router combo or just a router, then you're asked to proceed. I had a modem so I just plugged into one of the ports - there are only 2 ethernet ports, a power switch, a reset button, and an AC power in the base of a node - and you keep the install going. It blinked purple to say we were all good and then proceeded to take me through adding the other 2 nodes to the network. All told it took about 20 mins to set up all 3 nodes around the house. So far so good. I even took the extra step here to poke around the advanced settings in the app, just to see how much I could fiddle with it. I ended up stumbling upon a setting to adjust frequencies automatically to avoid interference and increase speed so I ran that which took another 5 minutes. At this point it was time for speed tests. Initially I ran into hiccups, the first of which was that the speed test function in the app would error out whenever I tried to run it. So then I switched to the speed test app on my phone. I got around 90 mbps down, not bad but around half my previous router. I ran 5 more tests, and too my dismay they were all below 100 mbps. These aren't horrible speeds but they did put a big dent in my expectations. There was also a lot of fluctuations in my wifi signal as it seemed that my device kept switching between nodes every few seconds. I was on the latest firmware since the last step of setup ensures that and I checked again just in case. I decided to try some more devices and got similar results, and then about an hour into things my speeds drastically picked up. I began to get 250-277 mbps and that was pretty awesome. But for every 20 speed tests I'd run, 5 would produce an abysmal 11, which was frustrating. I decided it was time to contact support the next day since it was late. The next morning I conducted more tests, got similar results as the night before. Went through a few back and forth calls with support, and eventually settle on a time which fit my schedule. The Linksys support team is actually available pretty late if you need to call in, which is a plus, and the staff are very helpful. I always hate to go through issues only to be told to cut it off and on again but eventually by the time I had a level 2 support agent help me out my phone had ceased to keep jumping between nodes, my speeds had leveled out on the download end, and the only thing I had left was slow upload speed. That was resolved by restarting my router. Everything was good as I hung up, and I thought all was right with the world. I was wrong. After hanging up I realized that all my awesome speed tests were done on the main node. I tried another node in the bedroom and got 50mbps. Whether to the 2nd node and got 80. I fiddled with different servers for the speed tests, I unplugged and re plugged the routers, resynced them, moved them higher, re-ran the frequency test; nothing- same results. At this point I'm exhausted. So now I'm at the point where I have to clear my schedule to spend another hour of my free time troubleshooting or just live with it. I've decided on the latter for now until I get another off day. In general I like the router, I think the setup is simple and straightforward foward, the app is easy to use, and the node are powerful. But it sure is frustrating to read the box and see full speed everywhere and get lousy speed everywhere except where your modem node is, even standing right in front of the others. Granted my speed is good enough where a lot of people wouldn't even bother to try and get more or would need it. But I know as more devices start using the network I'm going to bottleneck, and you don't invest this type of money to get a product that's just good, you want great. So for now I'd have to rank this setup as good not great and you may want to take a hard look at some other mesh systems before you invest your money and time here with this system. Hopefully Linksys corrects this problem so that it is able to operate at it's maximum capacity as designed and all the nodes produce similar speeds.