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Customer reviews

Rating 4.5 out of 5 stars with 7969 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 7,969 reviews
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talked into purchasing this wifi mesh network by the Best Buy representative to ensure my whole house was covered. The setup was a piece of cake and it seemed to work well for the first 24 hours. However, trouble appeared as soon as I unplugged it to reconfigure the room where the main hub was placed. The hubs would not reconnect to the Internet nor the LinkSys app. I had to call Linksys directly, and they walked me through the steps needed to uninstall my original setup and basically act as if my system was a brand new one that was being set up in the house. So in less than 24 hours, I had to install it twice. Not only that, the 2nd hub stopped connecting altogether and I was never able to get it back online. I dealt with this for two weeks and happily took it back to Best Buy to exchange it. I went with Google Wifi and have not looked back. No issues with this, even after I unplugged it. Imagine that!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi rd1211,

      Thank you for sharing your feedback. We could have had out Escalation Engineers get in touch with you for further isolation and troubleshooting. We respect your decision in returning the device.

      If you have any questions regarding a Linksys device, feel free to email us at LinksysCares@linksys.com.

      Have a good day!

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Rated 4 out of 5 stars

    Great WiFi Coverage, Difiicult Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Velop system solved all of my WiFi related issues from streaming TV to surfing the web to faster response times of all my connected smart products. My only issue was with the initial setup. I had to have the nodes within a few feet of the main unit for installation to work. I was then able to move them where needed. Additionally, my ISP went down the next day and instead of resetting the system as instructed, I had to complete a full new installation. Linksys customer service was not able to tell me why I had to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WOW it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got this, my WiFi speed went from 17 to 121 with this easy to install system. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more dead spots

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having issues with my home wifi due to many wifi devices. Upgrading to this mesh wifi resolved all that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 for s 3,000 square foot older home due to obstructions and thick walls. Velop improved signal but not to the extent expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far not bad..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Velop system for over 30 days and it's definitely worth the upgrade. It was on sale and I decided to give it a try. I was worried because I have FiOS but there hasn't been much issues. The only concern I had happened one week after my initial purchase. It kept dropping my Internet connection but I reset the system from my app and i haven't had any issues since. My upstairs TV gets perfect connection and I can tell the difference between the Fios Gateway and Velop Router. Picture has never looked clearer.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    A little touchy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One pole never seems to connect but I have internet so I guess it doesn’t matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need wifi strength

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the right WIFI extender with stable signal to control my 24 wifi devices. No more buffering as before.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Just added to my home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not getting my speeds or coverage thru my home with my frontier WiFi added and everything is great now coverage everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Doing better with my linksys.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great, and was easy to install. I love my new linksys system. I can even monitor my home with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to modernize my WiFi as opposed to adding a booster. Set-up was extremely easy and it works well in our large house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Expanded My WiFi System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to expand my WiFi system to Back and Front Yards. Makes it easy to use one's cell telephone while taking care of the yard. Help tremendously with my Rind Security System. The Linksys Velop System actually expands the reach of one's WiFi network up to 1500 hundred feet. Purchased for a great price, Although the product was at a lower price the following week could not get off work for an appointment to get the reduced price. Guess a small price to pay due to COVID-19.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great for getting Ethernet access upstairs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting wired ethernet access upstairs and in areas with spotty connection, but its expensive

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good, felt like I was beta testing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Good, But feels like I was Beta testing August 23, 2017 lovethetech from Ghent, NY, USA First node went fine, second node went fine, third node acted up. Once I got it going wirelessly, set it up to use Ethernet per manufacturers instructions. This worked but I noticed major drops in speed and node switching was almost non existent. This happened while it was set up wirelessly as well. App is useless, showed devices connected to wrong nodes, and wouldn't show some devices that were connected, I could ping these using the app, but wouldn't show them connected. This makes parental controls useless. Some forums are telling people to ignore the app....What? Linksys pushes the app from the get go, and makes the user hunt for the web interface, which doesn't seem to have all the same features as the app. This system was supposed to replace a well functioning Linksys EA9500. The app for that works fine. This app for this system, not so much. I would log in and it would show 10 devices connected, close the app and restart immediately and it would show 18 devices connected. It would report node disconnection when there was none. One node would get bypassed altogether by every device even if it was right next to it, the only way to get something to connect to it was to force it by shutting wifi off on the device and then turning back on. Even then after a few moments it would disconnect and move to any other node. These were not placed in a bad spot, was told by set up app that placement was,"just right". I even ordered three more nodes thinking I got a bad batch, and was planning on returning the first three. I tried every configuration for an entire weekend. Reset to factory settings, reinstalled, etc. etc., but no go, same issues as the first three. I really wanted this to work. When You look at the forums you will see that every problem I ran into, is listed and talked about, These are not new problems. This is a very competitive market for mesh systems and it seems like Linksys rushed this out for people to buy and they would fix the problems as they came in. A very Microsoft way of during things. For the price that's charged for these, you would think they would have tested this a little more thoroughly. I like Linksys, I have only used Linksys routers and switches but this product for me is a HUGE fail. I packed all six up nodes and returned to best buy. Unpacked my EA9500, which I had already set to factory settings to sell, and hooked it back up using the smart wifi app. Was up and running in 6 1/2 minutes...yes, I timed it. I would recommend holding off buying this until these issues have been addressed. Do your own research and you'll see.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Lovethetech,

      Thank you for bringing this to our attention. The Velop system should deliver a smooth and seamless connection in your network. Since you've tried a couple of steps already, our Escalation Engineers could have closely worked with you and helped you get this product and the Linksys app to work as expected. Should you need assistance with your other Linksys devices, please reach out to us at LinksysCares@linksys.com so can get you over to our team.

      Regards,

      Kristine
      Linksys Support Linksys

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great mesh system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of these. I updated to newer version. Linksys is one of the best mesh systems for large homes.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Yes sir !!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This joint is fire ! It definitely extends the range of my WiFi ! I would highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh wifi for a large house

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is large with an attached hangar. It was impossible to get full coverage from a single wifi device, and having multiples made the transition less than seamless. Installed this instead, and it is wonderful. I can roam all over the house and hangar without any issues. The switch between access points is seamless. I added a 4th node to another hangar 200 feet from the house, connected with a wifi bridge. Now I can roam between the two hangars with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Links's Velom router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love, before purchasing my internet was very spotty, I am at the end of a very large home and it works very well and was very easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best home router out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Linksys router is great for multiple rooms and distances. I haven’t had any problems with this product since I bought it 6 months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    We now have WiFi in the whole house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh network was easy to set up. We now have WiFi in every room including the back porch. Very user friendly.

    I would recommend this to a friend