Customer Ratings & Reviews

Good price. Currently I prefer the Linksys Mesh systems over others. Linksys has improved the phone app used to setup each unit. I have not had the problems using the phone app that were encountered when the phone app was first introduced. I definitely prefer the tri-band systems over the dual bands.

Had a Geek Squad guy(Faheem) install. So far, working great!

Very impressive, easy to use, appearance is very good as well as functionality

I have a 2800 Sq Ft house but bought the 3 pak for a 6000 Sq ft home to ensure we would get great signal everywhere including in the back yard. We have 400Mbps download where the primary router is and 60 Mbps at the nodes. Hoping the tech support can tell me why?

Linsys Velop Tri Band Towers will NOT functions with Windows Hotmail. There is NOT a warning on the presentation box, nor is there a warning on the inside instructions. It is found out only after set up, when an actual notice is found in the software, warning it will shut down, if there is NOT a reply to the email sent. Only after over 12 hours of trying to set up, and contact customer support, was it found, the email is NOT sent to Hotmail. The first three lady support persons absolutely did NOT know what they were doing. Only after a third lady in second tier support, did know what she is doing and was excellent. The first person even said the units are defective. I stated over and over it was not a hardware defect, and, it is a software defect. Still the first person that did not know what she was doing, placed a completely incorrect entry into the records that the towers were defective, which caused, even more huge non stop problems, having to tell each next person that the problem is NOT in the towers but in the software. If and when you can find a support person that know what they are doing, with absolutely none can be found in first tier support, then the Linksys Velop towers can be considered excellent. The towers even have three year old software, that will NOT update, until a 2nd tier support person corrects the software fault, so they will update, automatically as they are supposed to. The support person in 2nd tier was a woman in the Philippines. As noted above she was excellent, even though the first three support persons did NOT in any way whatsoever knew nor had the knowledge to support the Linksys Tri Band Towers. The solution is to find a support person second tier, preferably a Filipina woman in 2nd tier support, and they the Velop Mesh system can be considered excellent, to date. This is after using them for 2 weeks. Long term is not yet determined, but looks as if everything will be ok. A final important critical not, if the email is not replied to (which is never sent to Hotmail), the entire mesh system will completely shut down. I additionally install a Linksys Tri Bank Router, which has been excellent to date. The entire system, to function correctly is to have the Linksys Tri Band Router and Linksys Towers. So extremely unfortunate support, first level does not know what they are doing, and, as it stands, the system is sold with software defects which are extreme. Live through the horrors of faulted software, with it all being corrected, and the final result will be an excellent Wifi System that has a very extended range. To help getting thru the software defects, is to use, another email address, and then have the email forwarded to Hotmail if possible. That way you can keep your Hotmail address and still have the system functioning. Before trying this you should check to be certain email are forwarded successfully. A final note, once the system is completely set up, without any software problems, it will no longer require replies to email being sent.

Excellent product highly recommend, easy to setup and use.

Went from sporadic coverage to whole plus. If you have coverage challenges this can help

Due to Covid, my husband is forced to work at home. We are in a three story condo complex with many network access issues, especially for my husband whose office is in the lower level. It will make his life much easier. All that being said, we couldn't have done it without Best Buy's Geeks Squad. They're amazing.

easy install, im happy w product.. more expensive but worth it than lesser models

Great product...Very easy to set up & works fantastically.

Went from Netgear 1750 to Mesh Velop. Good Move Also price match.

My internet is powerful, i dont have problem wiht my area on home

Love the mesh system works great at home and easy to install.

Had wifi gaps. This significantly improved our signal throughout our house

Larger house with more people and this fit all our needs well

So far great product, but needed technical support, was directed to use pc rather than phone app, and the initial CA in the bottom right hand corner isn’t the abbreviation for California, but for Complete Access, makes all the difference! I guess a programmer thought that was intuitive?!

Excellent mesh routers. Easy set up and works well throughout the house and outside

Very easy to setup and has worked faultlessly. I high recommend this product.

Linksys Velop Tri- Band Mesh Wi-Fi 5 system. We purchased this system when our router broke down after 3 years. This system was recommended by the BestBuy person who seemed very knowledgeable on wi-fi. We required coverage on three levels of our home & this has been an excellent solution. Highly recommend and we would purchase again!

never using equipment from TV/internet providers ever again. the speeds when paired with a nice modem are amazing, the abilities to chose which devices are prioritized is a big plus. able to track what devices are connected and a big parental control bonus is you can have your childrens devices wifi shut off after a specific time like after 9pm on school nights