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Customer reviews

Rating 4.5 out of 5 stars with 7969 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 7,969 reviews
  • Pros mentioned:
    Coverage, Setup

    Rated 3 out of 5 stars

    Easy setup, good coverage but performance lacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this system for almost a month, for our 3 storey 2700sq ft home and here are my thoughts: Serup: My setup has one node on each floor with the master on the middle floor. I understand this is the best placement for my home. Setup was very easy for me as compared to what I've read from other reviewers. It actually took me less than 30 mins to setup all 3 nodes. I kept the same wifi SSID and password as my old network and all my devices connected automatically. The app was easy to use and very intuitive. Coverage: This system provides very good coverage. All my devices have better wifi signal on all the floors with my setup, and coverage extends to the backyard and beyond. Performance: This is where I've had issues with this system. I've had problems with laggy and slow connections especially the last few days. This is happening particularly in the rooms where there are nodes. I would expect that these rooms should have the best of performance, but that's not been the case. I know this is not an issue with my internet. Over the weekend, the Linksys app said the node on my lowest floor was down even though it was powered on and the light indicator was solid blue. I had to power cycle it to have it reconnect to the master node. I will be contacting support for troubleshooting but really thinking of sending it back for a different system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife set this up in a about 30 minutes with no issues and it works like a champ. Few things holding me back from giving that coveted fifth star. Those the app for your phone is not user friendly and limited features, there is no security program like TPLINK's system not password security but network security and it is way pricey system for the features. Plus what is with the stupid plugs having such short cords and only 1 other hard wire port to connect to the unit? Would not recommend as there are much cheaper priced systems that do more or the same.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 4 out of 5 stars

    Great for the most part. Not as smooth of a “Mesh”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the most part. Fast speeds usually and decent coverage of my home Not as smooth of a “Mesh” As they say. When walking through my home, it doesn’t automatically switch to a different node like it should. Often some of my devices connect to the 2.4ghz instead of 5ghz so I have to disconnect and reconnect hoping it will switch back to the 5ghz. I read a linksys support response that said you can use web interface to separate 2.4ghz and 5ghz into 2 seperate networks but then I think that loses what they advertise as the benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Successful at getting WiFi throughout whole house.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this home WiFi product for over a year. Easy to set up. Used 2 nodes to cover large house. Did a nice job. Care free until recently lost internet. Had excellent technical support from the Linksys Velop Hotline. The technician spent an hour with me and worked through the problem very nicely and patiently. She problem solved on the fly and clearly knew her stuff. This was after the technical support from the ISP and the modem manufacturer were unable to help. I'd recommend Linksys for this product and for their technical support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Well worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great reception and definitely expanded my coverage in my house. Plus it has extended all the way out to my patio in the backyard. It's about 300 feet from the back door and reception has been great. Easy to move if needed to another area of the house. Also, my house has steel siding, yes, old school house built in 1961, so the siding does prevent WiFi to penetrate outside. Not with this system. Use to use a NextGear extender at my back door and reception was so-so. Now with this, it's full tilt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linksys - Velop Tri-Band Whole Home Wi-Fi System (2-pack) - White - The Wi-Fi system works great in a 3000 sq ft house. Helped to reduce the lags/drops from the internet. Provides a very strong reception for the gaming as well as work done through the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set it and forget it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. 6 months use so far, main downstairs w router, 2nd upstairs halfway across house. no issues. Easy plug and play set up took 5-10min.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Good Mesh WiFi for first time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large home which has always been a challenge to cover adequately with WiFi. I did a bit of research and decided to go with the VELOP whole home mesh WiFi system. In all to cover all the areas of a large home I have 5 units to insure full coverage. I find the system works well and I am hoping in time with firmware upgrades it will get even better. I do have occasional issues with a hub dropping offline (although it says all is fine in the app). However all in all - the coverage is good, the speed seems good and the setup could not be easier.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great . . . when it worked . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime, loyal Linksys customer. Replaced my latest Linksys Router with the Velop system. Setup was fairly easy and straightforward. Initial performance, outstanding. But after a day or two, connectivity to the router (central unit) became very spotty. Frequently had to disconnect from wi-fi and reconnect. Repeated setup of Velop to no avail. Finally gave up and switched to Netgear (Orbi) mesh system, and VERY happy! Sorry Linksys!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Thank you for sharing your feedback. We could have had Second Level Technicians assist you further with your challenges. We respect your decision in returning the device. If you have any questions regarding a Linksys device, feel free to email us at LinksysCares@linksys.com.

      Have a good day!

      Regards,

      Thaddeus
      Linksys Support Linksys

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ROUGH START

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to add range to your network, this is great. No speed difference. Make sure you use a different ethernet cable. The one provided is bad. I now use a cat-7 cable and get 115 mb/s down and 15 mb/s up. I get also get 80 mb/s down over the wifi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Fast but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system with its app is easy to use. It did up the speed of our internet. We have 2 nodes in a 1200 square ft 2-story house. One thing that attracted me is the ability to selectively turn off internet connectivity on specific devices. It is easy to do that with the app. Only thing is that it only took a week for my teenager to figure out how to reverse whatever I do. So if you have a tech savvy digital addicted teen it won’t solve your problem. For younger kids or a more tech savvy parent then me it might.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy and quick to setup. I like that there is an app too. Now I will know if and when my wifi goes down. A little pricey but a nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy Setup, Good Throughput. With Caveats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup using your iPhone (cannot speak to android). Worked well right from beginning. The issue I saw was when moving from one location in the home to another ...where you'd assume that your device would be passed from one mesh router to another. What I saw is that some of my devices would do that... move from one router to the closest to you...but others would stay attached/connected to the furthest router with the weakest signal (which made no sense). I called link sys and spent a lot of time with tech support (bumped up to level 2/3 not the general first line tech support who just want you to go through the install process again). What I learned is that I'm not alone in seeing this (and to be honest I don't see it all the time and not with every device...) - it's a known issue which they are working on software to correct. Supposedly there is a release coming soon which should fix it.... but it's not out yet... thus I take one star away. other than this issue, I've seen better bandwidth than having a router/extender setup which this replaced. Overall I'm happy with this but for the price, this issue I raised above should not be there. The other minor issue is that the app you use to monitor which station which device is attached doesn't show all the devices which are connected... which is bad from a security perspective and clearly a software issue... hopefully also fixed with an upcoming release. I did contemplate giving 3 or lower stars due to the price and fact that such a pricey system should not have such issues... but generally this is working better than the system it replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Ver Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good product, nodes need to be closer together than I would like meaning that I needed more nodes to cover my house. Connectivity is very fast. App is functional but a bit awkward at times. Price is high, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Best Home Wifi System Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this additional Velop Tower to add to the three (3) pack I had already purchased. Having the four (4) units in my 5,000 SF home gives me complete coverage throughout the house. Best system on the market. A little pricey, but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster speeds and better coverage. Easy set up and trouble shooting. Highly recommended for families with gaming in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 3 out of 5 stars

    Decent For Some Homes, Not a Fit For Mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My particular home has a strange setup where my home office/router is at one end of the building, and I have to envelop the entire home with Wi-Fi, plus my home is well-insulated with thick walls. I previously used an ASUS AC1900 which when installed in my office, it could almost reach the other end of the home on the 5G band (it would cut off in the back bedroom). I first tried a Cisco WAP371 which dropped the 5G band the moment I'd leave my office (since my router was a Cisco RV345). I next tried the Linksys Velop. When it functioned, it did blanket my home with solid Wi-Fi with decent speeds. However, due to the thickness of the walls between my office and other parts of the home, the satellite node continued to knock offline and could not hold a connection to the primary node, even though the app stated it was in an optimum location. I ended up replacing both my router and Wi-Fi through my local ISP who installed one of their cloud-managed Cambium routers and installed a Wireless Access Point in my ceiling hard-wired back to the router. After running walkthrough tests, it was the only way to get solid Wi-Fi throughout my entire home on the 5G band, and even then the signal slightly decreases at the back bedroom. For homes with less-insulated walls, the Linksys Velop may work well for you and provide solid coverage at decent speeds, but I live in a particular setup where the only Wi-Fi gear that will cover me is enterprise-grade equipment centrally installed and hard-wired to the router.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi parkernathan,

      Thank you for sharing your honest feedback. Thick walls can impact the overall range that a Wi-Fi router can broadcast, however, we tested our Velop System to work with any home types as a perfect solution to coverage issues. If you still have the product and would like to give it another shot, reach out to us at LinksysCares@linksys.com so we can have one of our Escalation Engineers take a closer look at your current network environment to ensure that your Velop is working at its best. For easy reference, include the link to this review and your contact details.


      Best regards

      Jay
      Linksys Support Linksys

  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Easy way to Expand you WIFI system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very quick and easy setup. I wanted to add wifi to an outside building that is 150 feet from the main building. I programmed the units and made sure they were all on line. Unplugged one of the satellite units and moved it to the remote building and it just started up and immediately started working. It works so well, I am able to stream video with on issues. The system also eliminated the delay issues the son was having with playing his first person games. I have been extremely happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Intuitive Mesh Wifi Extender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never dealt with a mesh system before, but the app and the system were very intuitive and easy to set up. And I am using the systems to link two computers by ethernet. I have been surprised at how fast the internet is. However, each computer has had a few moments where the internet will cut out for only one computer for 10-20 minutes from our ethernet but not the internet. I am not sure if it is coming from the Mesh or the internet itself.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install (they install themselves via your smartphone) and very effective. They have been flawless since installed. Admittedly, I have three in a 2,400 sq ft three floor condo (which is coverage overkill) it is far more effective and much simpler than the Linksys EA9500 it replaced. It’s a three band setup but I love the fact that you don’t have to assign 2.4, 5, or 5(2) ghz to devices. It figures it all out by itself, silently assigning the correct band to each device and one SSID is all you need to deal with. And no need for extenders!

    I would recommend this to a friend