Customer Ratings & Reviews

I COULD NOT GET IT TO WORK, I CALLED LINKSYS PUBLISHED HELPLINE AND THE PEOPLE I SPOKE WITH WALK ME THROUGH THE STEPS BUT IT STILL WOULD NOT WORK. I ENDED UP RETURNING IT TO THE BEST BUY IN HIGHLAND INDIANA!

Easy set up but did not boost wifi to areas needed!

3 hours with tech support, poor speed, multiple drops and still no fix. No end in sight for the headaches Linksys provides. Yes I’ve contacted tech support, still no real resolution. Large home multiple nodes and poor speeds 10 feet away from a node. Please look elsewhere for a mesh system.

If I could give lower I would. Have call 10 time to get this system to work. Still doesn't. They are not honor the warranty for me to get a replacement. Save your money and buy something else.

They don’t cover the house like they say they should!!!!!

I spent many months searching for a WiFi extender and happened upon the mesh technology. I read all of the reviews about coverage, ease of installation, etc., and finally decided on the LINKSYS VELOP. I had the whole system up and running within 20 minutes of opening the box! The three pack of towers were neatly presented in the shipping box, the app easily downloaded to my iPhone, the instructions could not have been easier to follow, the set-up was a breeze and the system works perfectly with great coverage. The next day I set up the guest network from my PC and found the dashboard just as easy to navigate. Great job LINKSYS!

I love this whole house WiFi system! Mine has three nodes or devices. Each stands upright with a small footprint and is attractive enough to not be an eyesore wherever you need to place them. Each node comes with its own power supply. The entire thing is attractively and protectively packaged. You download the app for your smartphone (iOS or Android) and follow the steps to set up the first node (the first one acts as your router; the other nodes act as extenders for your new WiFi network). Each node has two CAT connectors in the base, a reset button, a power port, and an on/off switch. You plug in your first node's power cord and your CAT cable to your router or modem or internet wall outlet (whatever your particular setup is) and then do the walk-through steps on your smartphone to get things set up. After your first node is set up, you set up your second node in another area of the house to extend your network and, again, walk through the steps on your phone app for adding a node to your network. It will activate it, and it will also test the new node to see if it's too far from the first node or whether it's positioned properly. You continue these steps for however many nodes you have. The Velop system offers excellent bandwidth protection and throughput so that each connected device (phone, computer etc.) gets maximum availability from your WiFi network. My internet setup is a little different than most, probably. I get my signal by radio. There's a tower down the road that transmits to an antenna on my house. A cable comes into my house from my antenna that ends with a small black box called a POE. One connector allows the cable from the antenna to plug into the POE and the other connector allows you to plug in your CAT cable to your router or, in my case now, Velop node. When running the setup app, it asks if you have a router from a modem or just a modem. Apparently I went the wrong direction setting up my Velop system and it hung up on me getting my first node set up. I then went back and tried the other fork in the road for the instructions, but the process still was hung up. I finally called support and quickly was connected to a knowledgeable support person who walked me back through the process to get the first node set up. After that, I did the other two nodes myself in short order. I really don't think I would have had to call support if I had taken the right branch in the instructions (modem & router or just modem). My mistake got things snarled up, but support straightened it out pretty quickly. I'm loving the excellent WiFi coverage in my home now. Every place in our 4000 SF home has strong coverage (the 3 node kit is good up to 6000 SF). Another thing I like about it is that each device will connect to the band it's best suited to automatically. Previously, before Velop, I had to check my WiFi on my device to see where in the house I had the best signal on what band (and if it was the extender's signal or the main router's) to manually switch my device, and then switch back again if I went into a part of the house where the other band was more suitable. By the way, Velop is a Tri-band setup so this technology will serve devices not even on the market yet that will have Tri-band connectivity.

Kept loosing signal and didn’t boost at all with our services.

Lack of ports and items connecting to the wrong node are driving me to return

I bought this system to have one network throughout our whole home...unfortunately, our throughput across all devices took a nose dive, and my four teens were not happy. Went with AiMesh instead and am very happy. Everything in the house just connects to the master node, so the remote nodes are useless.

Had to have the Geek Squad guy out 3 times to try and activate this system to a Comcast modem. Too many issues with IP addresses, handshakes, modem recognition, etc. Finally gave up and bought an Orbi system. 15 minutes and we were up and running!

I’m a network engineer for 30 years so I know what I’m talking about. These Wi-Fi ap’s are terrible. Constantly losing signal, and the mesh is not seamless. Going to look for a better system

Would not recommend at all towers keep going off line

I’m very disappointed. I purchased the 2 pack router 3 months ago and one of the routers suddenly stopped working. The light doesn’t turn on when connected to the power outlet. This item was pricey and I expected for it to last a few years.

No comment No one recommend to nobody I things is poor design

My review clearly proves that Velop is THE BEST solution when compared to Orbi and Google WiFi. The reason I had to install a new solution in my home in the first place was because my Netgear Nighthawk died after 3 years. I have a 2 story 3000 sqft home, so I needed the best coverage. Additionally, over 30 devices utilize my wireless network on a daily basis. So here is my proof that Linksys Velop is the best. First, I tried the Netgear Orbi. I purchased the Orbi with 3 units. I installed the system and immediately had issues. After a bit of research what I found was a deal killer. Orbi will not communicate with a brand new Samsung Galaxy S8. It will not allow the Samsung to retain an IP address. This is a known issue. I returned the Orbi. Next I tried the Google WiFi. The device had issues from the start. The satellite units would not communicate with the base station. Even at 10 feet away, they would not see each other. This device was immediately returned. Finally, the Linksys Velop was deployed. The unit deployed with zero issues. All my devices connected without a problem. The devices communicate and performance is great. I highly recommend the Linksys Velop. In summary. Only the Velop deployed with issue when compared to the Orbi and the Google WiFi. If you want the best this is it. The management app on the phone and now on the PC work great. I'm an IT Tech with 30 years experience. It's a great product. Get you one. It works.

I received this and was initially impressed by the box and packaging. Super easy to open and setup the nodes. The step by step setup process in the app was great, I had no hiccups or mistakes in setting up any of the nodes. I plugged one in to the Ethernet cable where it enters my house, and spread the other two nodes throughout my house and only had to plug into the AC outlet. Total setup time took about 15 minutes. I speed tested my connection near and far from the nodes and maxed out my speeds every time. Finally now I am able to remove my network extenders from my wall outlets. I don't need them anymore.

Bought a two-pack to replace the Sagecom router provided by Spectrum (100/10 service through an Arris cable modem). Since making the switch, our Apple TVs no longer experience regular buffering and signal strength is strong throughout whole house (no more dead spots) with consistent speeds of around 115 Mbps down/12 Mbps up from the main unit with ~ 50-60 Mbps down/10-12 up on the second node. Installation was a breeze and I've already moved the second unit a couple times, experimenting with best placement and had no issues. Two nodes is more than enough for our 2,700 sf two-story house.

Absolutely crap! These really suck big time, unless you are into losing internet connectivity, constantly resetting the nodes, and calling customer service. If you are into that, run every red light and get to your nearest Best Buy.

This is old technology, WiFi 5. I was replacing my Apple network. This was slower than my old Apple network. It’s cheap but I would not recommend.