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Customer reviews

Rating 4.5 out of 5 stars with 7969 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Velop AC2200 Tri-Band Mesh Wi-Fi 5 System's ease of use, coverage, and setup, frequently citing its simple installation and strong signal. Many also praise the system's range and performance, reporting consistently reliable connectivity. However, some users experienced connection issues and noted the relatively high price. A limited number of Ethernet ports was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 7,969 reviews
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Excellent wifi System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system provides Excellent coverage and very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome whole home wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Linksys Velop whole Home WiFi is a very simple system to setup. The system works flawlessly and pushes some serious speed. I even called there customer support and had a very good experience. Anyone looking to fix dead spots in there home or office, push faster speeds or just step up to new WiFi technology this is a serious contender.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linksys - VELOP system was very easy to install and works well. I do have a concern that my system mbps speed is 180+ yet the VELOP speed is only 25.47. That is 1/7th the speed. All my wifi works well but that is a big drop in mbps. You would think that with the cost of this product you would get better performance.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, tke1842,

      We are pleased to hear that you found the Velop System easy to install, however, the speed that it provides caught our attention. Please reach out to us LinksysCares@linksys.com so we can have one of our Escalation Engineers get in touch with you and sort this out. Include your contact details and the link to this review for easy reference.


      Best regards,

      Jay
      Linksys Support Linksys

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wifi even in the "sticks"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in the country and the router that came with internet service left a lot to be desired. When router crashed, friends recommended Velop. Service was great at Frisco El Dorado BB. Price was a concern. Set up was super easy. House is 3000 sq ft plus and wifi strength is solid through out. One month in and no problems. Glad we went with Velop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought after advice from Best Buy Associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to boost WiFi signal in Home. Went from 5/15 upload/download to 40/80. Amazing. Also set up home network to share files.

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience initially started out really well. The primary, secondary and tertiary nodes all connected seamlessly and provided coverage of close to a square acre. I was pulling about 250mbps down on my 350mbps connection from Spectrum. Then, I decided to enable guest wifi access. Added the SSID name and password, then it restarted my nodes.. Well.. Only the primary and secondary came back, the third kept showing 'Offline'. I rebooted said device, hard reset and kept trying to add it back to my network. Nothing. The third device would stay lit 'purple' long enough to be detected, but then would disconnect while adding itself to the network - therefore erroring out. I decided to perform a factory reset on all three nodes and swap them out. I took the original third node (the one that wasn't connecting) and made it primary, connected it to my router and had the same problem. I swapped it again with another node and that node connected just fine - again the problematic node would not stay connected long enough to finish the setup process. I tried manual configuration, I connected an ethernet cable to said device and tried manual configuration - nothing worked. I called support and after 2 hours of going through everything I stated above one more time, I was told to take it back to the store. This normally wouldn't be a big deal - but this three pack of nodes was close to $500. Not worth it, never buying another Linksys product after this.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, ATXDev,

      Thank you for bringing this to our attention. Configuring the Guest network shouldn't affect the connectivity to any of the nodes.

      If you still have the product, please email us your contact information or case number at LinksysCares@linksys.com so we can review the details of your case and we'll have it checked further with our Escalation Engineers. If the third node will be deemed defective, we'll help you get it replaced. Indicate the link to this review for our reference.

      Regards,

      Kristine
      Linksys Support Linksys

  • Rated 5 out of 5 stars

    good speed and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lots of wifi dead spots. with one of the other mesh systems, 3 nodes would be needed for my space, but this one only required 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product great! Setup is difficult.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far (I’ve had this system for about a month) the hardware works great! I have wifi signal with great range and good speeds over both wifi and Ethernet. I enjoy using this product and the app that accompanies it. The problem is with the initial setup. I had to call customer support and stayed on the phone with a rep for 40 minutes just to get the system up and running. I’d like to think I’m pretty tech savvy and can handle intermediate networking tasks. However, the app setup leaves much to be desired. It gives you no options to do an advanced setup and just tells you there is no connection and says “Call customer support”. This system really shouldn’t be advertised as plug and play. Other than the setup, it’s a great product! I would recommend this to those looking for a good mesh system at a reasonable price if you’re willing to deal with setup hassles should (when) they arise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best router i've had so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the easiest time I've ever had setting up a new router in my life. I do agree with some of the other reviews that it being locked to an app to set up is not ideal for those who do not have a smart phone or want more computer programming control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good but...price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three stars because the price is way too high. However, they work great and be app to control everything is very user friendly. Two of these do the trick to keep everything going. I have 60 some devices that connect and it keeps everything running quickly

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello, Nanooko6,

      Your feedback towards our Velop System is appreciated, and rest assured that we have taken note of it. Should you have clarifications or need further assistance with it or any Linksys device, reach out to us anytime at LinksysCares@linksys.com, and our Escalation Engineers would gladly assist.

      Regards,

      Klaudette
      Linksys Support Linksys

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased 4 of the linksys Velop mesh wifi nodes. Was able to install them in about 30 minutes. Key is to use the app. Then it is pretty much follow the instructions, which are written in English (not geek). So far so good -- reliable and steady service in an old house with plaster walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2nd purchase- for the grandparents' home. No more fighting over connection hot spots because the entire home now has strong wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Works great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Range and strength is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product! Great range and easy to set up!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Challenging setup for the first one, then easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the directions in the iPhone app carefully, but ended up having to call my ISP and then rebooting the first tower, but that did the trick. After that, adding the others to the mesh was child's play … just plug them in, tell the app to connect to the first tower, and the rest is automatic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Wi-Fi Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasing to the eye, easy to set up, works beyond expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally WiFi throughout the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before Velop we had very little WiFi spots upstairs, now we actually can use all our electronic devices anywhere we are in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works effortlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device. Easy setup. Blankets the whole house with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Doesn’t cover the entire house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I expected it to give me fast internet speed throughout my house. For the most part it does, but my bedroom coverage is spotty, especially in the very early morning hours. Also, when setting up the device, it doesn’t connect to iPhone X. You have to use an iPad or earlier version of the iPhone.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, BillNap,

      The Velop Nodes can be installed using any Apple mobile device as long as it's running on at least iOS 9.1 or later, so it should work fine with your iPhone X. As for the spotty coverage in your bedroom, it's possible that the child nodes are not properly relocated as we expected that the combination of 3 nodes should provide a flawless and full-strength Wi-Fi across your entire home up to 6,000 square feet. No worries, we'll have one of our Escalation Engineers check your network setup to ensure that your Velop System is working to its full potential.

      We'll wait for your email at LinksysCares@linksys.com with your contact details and the link to this post for easy reference.


      Regards,

      Jay
      Linksys Support Linksys

  • Cons mentioned:
    Connection, Price

    Rated 3 out of 5 stars

    Couldn't get it to work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after my AirPort Extreme stopped working. Was looking for forward tech that would carry me for years to come. Never could get it to work. Plus this wifi mesh system is expensive. Had to return this product.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Payton,

      We could’ve had our Escalation Engineers check what happened. Please feel free to tap us at LinksysCares@linksys.com next time should you decide to use a Linksys product again and will need an assistance. We’d be more than happy to lend you a hand.

      Regards,

      Rosalyn
      Linksys Support linksys