Customer Ratings & Reviews

Seems good so far for my first mesh system. Speeds are consistent.

The Tri-Band Mesh Wi-Fi 6E System definitely has made an improvement in my overall connectivity in my home. So now if me, my husband and/or my daughter on working on line at home our Wi-Fi can accommodate wherever we are working from in the home!

I had high hopes for this and when it works it works great. However, the admin software is very fragile and the system exhibits stability issues. The parential controls are almost worthless. It’s hard to manage and there is a bug when you remove a device from the controls it mysteriously is not removed. For instance I removed a device so it wouldn’t shut off internet access but it still did. Other weird things like renaming a node - which the interface allows - bricks the network. I also have to periodically reboot the mesh to maintain stability. Yes, it’s at the latest firmware revision. I just wish I had kept the box so I could return it.

Probably a decent product with a lousy company backing them making it useless. All started out well, but one morning the wifi was down on all 3 units. After spending hours on the phone with Linksys support and getting bounced back and forth between level 2 support, it was determined that all 3 had failed likely due to a bad firmware update, and needed to be replaced, since they're stuck in a boot-loop and can't even power on. Okay, it happens, so since they're only 7 months old, you'd think they'd quickly agree to replace or repair them, right? Nope. They told me I need to bring them back to Best Buy. Well Best Buy obviously won't and isn't obligated to accept a return after 8 months. But Linksys says they can issue me an RMA for 1 unit but not all 3. Their only option for 3 is to send me back to level 2 support AGAIN to run the same tests and come up with the same conclusion as the last several times. So I finally gave in accepting the RMA for just one unit, figuring I could argue later or take legal action on the other two, but then they told me that since I already disclosed that all 3 units are failing to boot, they cannot replace just one of them. So here I am, 3 weeks later stuck in an endless boot loop and support loop, unable to get functioning access points as guaranteed by the factory warranty. Buying Linksys was a terrible mistake. I should have stuck with TP-Link. It was a brief lapse in judgement that I won't repeat again.

We owned this system for about 3 months and had several periods of hair pulling frustration. The system worked great 90% of the time but the other 10% resulted in us boxing it up and returning it to Best Buy today. I hope anyone that buys this system has a better experience than we did but I would strongly recommend a different system to anyone still shopping. We just bought the eero Pro 6e 3-pack. When I compare the initial setup and functionality of the system and app, it’s not even close…eero is so much better. We just installed it, so I will have to re-evaluate in a few months. Stability is the number 1 expectation for a wifi system and the Linksys Velop Pro 6e fails miserably.

Have heard nothing but great things on these. They'll blend in well into our home decor, so very excited to get them set up and going.

Awesome mesh system at awesome price would definitely recommend five star.

A bit disappointed in the coverage of the Linksys mesh

easy to install and works great!! Also has a fantastic range and throughput.

Replacing an old orbi mesh system. Set up the router and satellites and the app “couldn’t reach the cloud” for 2 hours. I saw I had a connection but the product blocks you until you’re validated by the app, which was down. Ridiculous. Called support. Got the first tier who took enough information to sell me a house then told me she couldn’t help me because of the product and had to escalate the set up and that it would be another 20-30 minutes. Completely unacceptable. Returned it.