Customer Ratings & Reviews

this phone is for my mom who is 91 but has bad eyesight. the larger buttons helps her to be able to use the phone.

My 82 year old mother never had a cell phone, until now. This one was very easy for her to figure out, even with decreasing cognitive abilities. It makes it so much easier for my sisters and me to stay in touch with her.

Reception from this device somewhat spotty. I needed a phone device that is simple, no frills, this fits the bill. Make sure to follow setup instructions, ie, before turning on the phone, create an online account to activate if you DYI. Otherwise just call customer service, they will do it for you. They have a couple of value plans. I chose their 14.99 + taxes plan.

This phone is perfect for my 90 year old mother who couldn't seem to be able to use the smart phone. All she has to do is flip this phone open, dial the number, and close the phone when she completes her call. The only other thing that is important is that she charge her phone. This phone is a "Life Saver" !!!

Pretty good phone for Mom to use, but could be a bit more user friendly. Quite cumbersome to use the phonebook, also to get to all the text read/delete. Mom doesn't even want texting as she can't see good enough to read them.

The product itself fits what I was looking for. The process of transferring former phone number to the Jitter Bug phone has been ongoing since purchase date of 2/4/2014, and as of today 2/16/2014 has yet to be resolved. HOURS of phone calls, literally HOURS of calls, is beyond frustrating. If I’d have known about the hassles, I’d have reconsidered. My word of mouth will not be ignored, should someone ask me about my entire experience.

Good phone for the price. Easy for a senior to use with it's big buttons and arrows for scrolling direction.

I've just had the phone for a couple of weeks and so far, it's ok for the back-up purpose I have it for but only time will tell.

Excellent for my 90 yrs mother. Perfect! Her visions is terrible but she can answer & disconnect easy.

So far, I like it very much. Easy to get started on and easy to understand. It kind of takes my hand and guides me along. I like that. The instruction book is so step by step, even I can understand it easily. Texted my granddaughters and they replied they are so proud of me. They've texted me for the last 3 days - since I first messaged them. Great to hear from them so much! Best of all, it's my favorite color!!!

The phone has big button letters built for seniors… a great volume/ringtone setting… easy maneuvering apps…”

This is the fourth phone I've bought for my mother and she loves it. I should also tell you that the customer support from Lively has been first-rate. Not only are they answering all her questions but when I called to request another User Guide for the phone it was sent to me at no charge! Highly recommended if your loved one doesn't understand smart phones.

Jitterbug 2 is far superior to Jitterbug 1. Really like bigger buttons and new features.

It has a simple face, large buttons that are separated, the arrows on the key pad make for easy navigation. We had an issue while activating the service however the customer service person quickly fixed the problem. The volume buttons are higher than the prior phone, so it helps to keep from accidently turning the volume off.

It is great. This product has been wonderful i do not have anything else to say

Purchase for my mother who really wanted to go back to a flip phone. Calls are clear, texting is difficult, does not work well in the home. Her other phone worked much better.

service was very good as usual. I am not a fan of cell phones so I would not in all likelyhood give any of them a 10 but since it is necessary to have one for emergencies I will give this simple one a 9.

Love how it has the big keys, this is a great feature for my father

Best decision we ever made. After our frustration with several other phones, we finally found the perfect fit!

I got this phone for my mom, and now she can text. It took some learning, but she finally got it! She's 85, so not wasn't familiar with texting. Reception is good on Verizon's network, but the buttons on the side are inconveniently placed. She frequently lowers the volume for the ringer and earpiece without realizing it. All in all, this works for her. The big buttons are plus!