Customer Ratings & Reviews

Great phone for us elderly that don't need to play. easy to use and easy to carry. Flip phone is easy as when you get a call you just flip it open to talk and flip it closed to hang up.

for the most part this is the phone my husband has been needing. It has taken repeated calls to LIVELY to make the transition, but hopefully they will transfer his phone number. I am hoping that we don't regret leaving Verizon. Things should not be that complicated for senior citizens.

So far,i love this phone. It's much easier to use than the Tracfone I had. And it seems I can use it anywhere.

HUGE WASTE OF TIME; JUST KEEP SHOPPING. It took me almost 4 full days over a 2 week period to manually configure this phone for my elderly dad.. and it HAS TO BE MANUALLY CONFIGURED BY YOU. The other days were needed to calm myself down before calls to LIVELY tech support. Surely I must be missing something; I wasn't missing anything. The configuration is a black hole nightmare. Comical problems, too many to mention ; and I'm an IT guy in my 50s. For example, to get Alexa, the voice assistant working, 9 steps were required; between needed steps BURIED on Amazon's website which the phone has to be paired with, to "LIVELY" skills apps needing to be enabled and configured that are not on the phone. The "LIVELY" tech support had long wait times, and really had no working knowledge of the phone. They told me to Google my questions twice. Easy to use voice commands are key to the elderly in my experience. Even after everything was "setup", to use Alexa he has to say "Alexa, ask "LIVELY" to call... an extra step not needed with any other phone I've ever heard of. And even if you make it that far with your sanity, from a hardware standpoint the phone is a complete piece of you know what (starts with an "S" and rhymes with HIT). Half the time it just doesn't work, or freezes.

Cheap mode of cell phone but in my price range. Also smart phones are to complicated for me not tech savvy.

We bought this phone for our parents who had to replace their Kyocera flip phone because of the change from 3G to 5G service. It's an awful phone to use and not intuitive. There other phone had buttons that were clearly marked and you didn't have to press 6 different buttons to get to a feature. In addition the plan price is not the price you end up paying. There were probably another $10 in "service fees" added to the bill. On top of that there was no way to access voicemail from another phone which I've always been able to do with every other phone carrier. I was given 3 different numbers and none of them worked. It kept saying the phone number was invalid. It's needed as my parents never figured out how to access voicemail. On top of that the phone died after having it less than a year. Run away from this phone and Lively phone service. There are less expensive services you can use. We ended up canceling the service and used NumberBarn to port the number so that it was forwarded to us for the few people who still used that number to contact our parents. It's a shame that there aren't easy to use, basic flip phones around anymore.

Phone is exactly what I needed. Easy to use, easy to set up. Very reasonable price. Great for seniors

Great little phone fort mom. Thank you for providing an affordable great price and easy to use for seniors.

It's nice for those how are somewhat Tech Savy. Nice for those Seniors, easy to use and larger buttons.

It was a replacement for the phone I'd purchased 2 years ago. The salesman helped me to get the phone set up and ready for use.

Great phone and very practical for my purposes Highly recommend

Easiest cell phone I've ever had. I like the charging cradle.

jitterbug flip phone was very easy to use for my elderly sister. She no longer gets confused on how to operate a cell phone.

My uncle love's it. Easy equipment to use by a Senior. Thank you!

This Jitterbug flip 2 cell phone is terrific and perfect for us to use.

It makes and receives phone calls. My Mom has 15 to 30 calls a day from a scam medicare service. National Do not cal registry is useless. Blocking number is useless, because they change number they are calling from as soon as number is blocked. She doesn't want to change number.Excessive scam calls, scammers change their number so blocking is useless.

Ease of use for an older, non computer guy. The Lively flip phone is just what I wanted - an easy to use phone.

Best and easy phone to use. Wonderful size and light for carrying around.

Great phone easy to use however I wish it had a holster for the phone

Excellent phone, easy to use, good audio. Best Buy often has super sales on this one.