Customer Ratings & Reviews

great, easy to use product........................

Purchased for my dad. Have not had to use the emergency function, thankfully. The volume buttons get in the way of pulling the phone from its holder. The buttons are accidentally pushed each time. The bright red color is easy to find.

Got this for my mom and the buttons were easy to read. Works well and is a good value.

My husband loves his flip phone and it’s a great phone and service

I found a lot of conflicting information about this phone, here and other places that sell it. I hope to set some of that straight. First, the model of the (gray) phone is Alcatel 4053S, in case anyone wants to look up specs or manuals. Next, the SIM card. The phone has a removable SIM card, behind the battery, as you would expect. Before I even turned on the phone, I swapped in my Consumer Cellular (ATT tower) SIM card, and turned on the phone. I ignored the sticker that said not to turn it on before activating with Lively. The phone worked just fine, making and receiving calls. So this phone is definitely unlocked, and you do not need to sign up with Lively. According to the US Mobile site, it would work with Verizon towers too, but I did not get that far. Regarding having to push a button to answer a call, which everyone seems to dislike, I didn't have good luck. The manual says that there is a setting to turn that off under Settings->Accessibility, but there is no such setting on the phone itself. I put the phone on wifi, and it told me there is a software update. I did the update, but still there was no setting. I then called Alcatel support, and they told me to try various settings, but each time there was no such setting on the phone itself. No luck there. Next I called Lively. Lively said that they could push a software update onto the phone that would supposedly give me the setting, but for that I needed to have Lively service. I didn't want Lively service, and I didn't pursue that option, so I cannot say if that would have worked. Next I decided to try putting the original Lively SIM to see if that software would download itself, but the phone got repeated errors trying to activate itself. Maybe that sticker was right after all. If I put the Consumer Cellular SIM back in, that still works. I really wanted to like this phone. It's an unlocked phone that works with ATT, Verizon and probably Tmobile towers for $30, where other similar phones cost $80. But having to push a button to answer a call rather than just flipping it open would bug me too much, and there's apparently no solution. For whoever doesn't mind that, this phone would work very well.

It was easy to switch to this new phone from our dead one. Good customer service and all things updated well to the new phone

This is the perfect phone for my 95 year old father. Very easy to navigate and buttons are large.

Easy to use. Features readily accessible. Friendly Help Desk

Purchased this phone for my 90 year old mother-in-law. It was recommended to me as the best phone for a visually impaired senior citizens. It was simple to set-up and after a little troubleshooting with Lively regarding “speak-to-dial” the phone has performed perfectly. I would highly recommend this phone for anyone who doesn’t need all the fancy stuff on a smart phone.

Red flip phone was available when we got to the Best Buy store. Available for purchase at the price listed in the Lively offer.

A simple flip phone with large buttons and lettering. Easy for nursing home resident to use.

This phone is great for my dad. The buttons are large and it's easy to use.

This phone is perfect for my 90 yr old mom. Easy for her to read and use all the features.

Nice phone. I wish I cld put a screen pic on it. I feel they’re being ageist, bc it’s a flip. It does almost everything the smart phone does. That’s not kool. If I’m paying for it why are they being stingy?

Great phone for the price and also has amazing features

I've bought this for dad who's 88 yrs old. Perfect for the elderly who are not into computers. It has a way to lock the volume button on the side so he doesnt accidently turn it down, which happened many times before i learned this.

Great phone for people with difficulty hearing and the older generation. Easy to use, big buttons and loud ringer.

Hate the way you have to text, the phone ringer isn't loud enough. can hardly hear it. other than that it works ok. and the fact I lost it already.

nice phone with large buttons and easy to use, will work with consumer cellular.

Fills my needs. I'm a senior who is not technically savvy.