Customer Ratings & Reviews

I prefer the simpler phone and this works great for me. Easy to see and very easy to have your numbers transferred over to the new phone.

My Mom decided that this little phone, would remain her "go-to" communication device. This is the Lively unit (an upgraded version however) form factor she started with and then after attempting to learn the "Smart" Phone line, returned happily ever after to this little trouper of a phone. It has great features, is easy to use and takes a fall like a champ!

So far we are happy with the pbone. It was purchased for my elderly mother.

This phone is very helpful for elderly and easy to use.

Super easy to use and set up. Had to replace a previous device which was lost, and with the cloud backup all of the contacts were there when the service was activated

Perfect for family member that has dementia. Easy to understand and use.

Excellent phone for Seniors. Large numbers and easy to use. I bought this phone for my mom and step-dad and they loved it!!

Perfect phone for my Mom who's 90. Very easy for her to use

Nice help with setup- only thing not happy with is that you have to go in three times to delete a contact - like the new texting feature too!

This is a wonderful phone and LIVELY is a supper carrier. I bought my jitterbug 2 a couple of years ago and it is still like new and LIVELY up dates it continually to provide excellent service.

This phone is best for seniors who really only want to make and receive calls. Contacts have to be entered manually using the old style telephone keypad. That is, tabbing through a number and then up to 3 letters to get to each desired letter. Texts have to be entered the same way. It is OK for receiving texts. The included charging station is hard to line up with the phone so that it actually charges. There is a standard port on the side of the phone that works much better.

This has been a very nice phone for someone who has not done well with a smart phone. It is not as easily damaged and Lively is a wonderful, easy company to work with

The purchase and set up process were easy enough. I was told they could get it set up in store but then at checkout, I was told they cannot do that. I may have had a new employee but still frustrating to be told one thing and then find out something different.

This is what i have been wanted to use, it is very easy to use.

I purchased this phone for my mother who had a difficult time operating her previous phone and the Jitterbug is much easier for her to operate.

I bought this phone for my elderly mother. It is simple to use and small. She doesn't really use a cell phone, but I notice she carrys it when I take her out.

This is a great phone for my elderly dad he love it and all the features to keep him safe!!♥️

I am finding this phone easy to use. It is just what I wanted. I can receive texts and do my on line banking.

This is my second Lively Flip phone. It is better then first. Arrived ahead of time and in good shape. Setup with Lively was flawless.

Buttons are much better for older ones to use. It’s easier than her smartphone but she still has trouble navigating the menu. Several button presses needed just to make a call. No online bill pay was a disappointment and customer service is a little too pushy.