Customer Ratings & Reviews

This a really neat little phone which will do much more than I expected. I like flip phones, but before have only carried them for emergencies; hardly ever turned them on. I plan to use this one and keep it turned on. The red color makes it easy to find in my purse.

Easy to set-up and to use. Purchased for my older brother with sight issues and it is perfect for him.

This is my second Lively Flip phone. It is better then first. Arrived ahead of time and in good shape. Setup with Lively was flawless.

Mom is 93 and had big problems with her smartphone. This flip phone is easy to use, has GREAT SOUND, reception is remarkable. Added bonus is their alert systems for seniors (subscription) which we got for mom, in case of emergencies. Good deal on sale, and now I don't get "butt-dials" from Mom all day long.

My mother is in Assisted Living and needed a phone that was easy to deal with. I bought two of the Jitterbug 2 flip phones about 6 months ago. One phone lasted about 4 months and then started acting weird, like it appeared to be getting stuck, but really it was being extremely slow when moving the cursor. Restarting the phone didn’t help. By that point my mom could not dial out and I could still call in so I left it. The other phone is still working, but I’m not impressed with the overall quality or flexibility of programming the phone to make it easier for my mom to operate.

I purchased this phone for my mother who had a difficult time operating her previous phone and the Jitterbug is much easier for her to operate.

Excellent phone for Seniors. Large numbers and easy to use. I bought this phone for my mom and step-dad and they loved it!!

cuts off for some reason. calls go directly to voice mail

I love my new phone and the staff, especially Bethany, is/was knowledgeable, very patient and pleasant to work with. I plan to update from my previous phone there. I plan to use this phone as backup since it live in a rural area.

We bought this phone for my husband who uses a phone only for phoning, not even texting. So it's perfect. He had tried two other flip phones and they were unwieldy--tried to be smart phones as well. Not user friendly. This one is, though there are a couple of changes I would make to do things faster like deleting calls, etc. All in all, he is very satisfied, plus the customer support is fantastic.

Big buttons- easy to use and hold. Calls sound very clear.

We recently purchased this for our 96 year old mom, who was struggling with her i-phone. This has actual buttons, and one primarily uses the "back" and "OK" buttons, along with the up and down arrows. This has simplified her life.

The VERY poor placement of volume buttons is a constant struggle. While many of the features of this phone are okay - the person can't receive calls if they don't hear it ring. The two buttons on the side of the phone activate with the slightest touch - the volume is VERY easily changed to silent in only four taps. The placement of the buttons means any time you handle the phone your fingers are on the buttons. VERY poor design - we struggle every day to reach mom- and once again it's been turned down to zero. There are no real choices for advanced seniors - This feature MUST redesigned and thoroughly real-world user tested before release.

The Jitterbug phone has been an excellent choice for my elderly mother. It is easy to read and easy to operate. It accompanies the Lively phone plan which is economically priced at $19.99/mo. Although my mom doesn't use it, it even has a camera! She really likes her phone.

Wish I could turn the volume up higher. Battery life doesn’t last long

It works like it should. No problems at all. Great phone for seniors.

Great Call or Lively phone is a great size. My 80 yr old mother can see everything and do eveeything because the buttons are big and the menu is very simple. The only problem i have is she touches the buttons on the side which control the volume so sometimes the volume is down. The company should put a lock button so the volume is locked wheee you put it. Love the color and love that she can hit the Emergency button and get help when she needs it. Great sale price i paid and great packages and good prices they offer. Very nice representatives when you call to activate phone.

If you only want to phone, receive and send text messages this is the right cell for the right price. With a tight budget at hand I could only afford to spend 35 dollars max. on a payment plan so this was the solution for me. It even comes with a camera so you can still take pictures of your loved ones.

Overall this product is pretty user friendly but the instruction booklet should contain info on how to delete RECENT CALLS. I had to call Customer Care and they were kind of stumped on something that should be so straightforward. They told me the calls will drop off automatically and I trust that will happen. Also, I would suggest a different design for the VOLUME buttons on the side of the phone. When holding the phone, your hand automatically goes to the VOLUME buttons and inadvertently you can lower the volume. The elderly person for whom I purchased this phone is not hearing the phone ring because she is not aware that she is pressing the "decrease Volume" button.

I purchased this for my 98 year young Mom. Although she was apprehensive, it has been easy for her to use for calls.