Customer Ratings & Reviews

Phone is pretty basic for an older person, but the sound button is in a bad place and volume gets changed easily, also, too many clicks to place a call was confusing for my mother.

This was boight for my father in law. Is a great phone and makes his life easier as the smart phone was more than he could navigate.

Great phone for Elderly! So easy to use - like it so far!

I bought this phone for my 94 year old mother as a replacement for a Cricket phone that she has struggled with. She had the Jitterbug flip phone years ago and had other phones since, but this was her favorite. There is a You Tube video of a review of this phone that is also very helpful. The best features are that it is easy to navigate and it's easy to find the speaker button. With older hands that have trouble with small buttons, this phone solve this issue.

After doing careful research, I found there are not many cell phones available for seniors. My 98-year-old father-in-law, who is a World War II veteran, has difficulty with his vision and needed a cell phone with enhanced characters. The Lively Jitterbug Flip2 cell phone was the perfect solution for his use. The numbers are easy to read, and the service plan is very affordable. Thank you, Best Buy!

This is actually a replacement phone for my 96 YO mom, but we recently acquired an Echo dot, so have added Alexa access features to the normal calling and Lively emergency service she previously enjoyed. She does have a bit of trouble opening it with her increasingly arthritic fingers so we try to leave it open for her (saves on accidentally answering spam calls!) and she seems to have no trouble making and receiving calls!

easy to operate after figuring it out. Hope this phone lasts awhile Haven't used the camera yet. Thank you

Very good product it works great. Keeps us in touch with all the family and friends. Helps us if we get hurt or needs someone.

I love this flip phone. Easy to use. the very best help at best buy. thank you for being so kind,

I bought this phone for my 95-yr old mother and she loves it. It's easy for her to use and the volume is adjustable so that she can hear better.

Great phone for seniors. Easy to use for those who are not tech savey and have no need for a pocket computer

Bought it for a friend who doesn't use cell phones. Got it so she could call for help if she had car problems. She has used it twice for emergencies and it worked great.

Big Buttons. Easy to operate. Good value. Very easy setup . Happy with the purchase. Very Helpful customer service person.

Easy to use, reliable, and just a good quality phone. No bells, no whistles, just dependable service. Couldn't be happier.

Had to purchase new phone for spouse with dementia as the old phone got lost. Could not use old Samsung so wanted something simple to use and Lively phone fit the bill.

Larger numbers, simplest phone used helps what is possible his vision and movement issues (Disabilities)

Ok. Was forced to buy a new phone because the software in my other phone was outdated.

Really dissatisfied with the way my mom was treated during the purchase of this phone. The phone worked great. But the customer service rep did not do what another rep promised as far as assisting my mom with setting it up and using it. Was very rude and dismissive to an 85 year old woman!

This phone was purchased for a family member (parent) who needed just a basic phone for calls and texts. This was a perfect option.

Great little phone. Easy to use and simple. Don’t need anything more than what this phone provides. Best purchase I made all year!!!