Customer Ratings & Reviews

This lively flip phone is awesome i buy it for my 79 year old dad and he really enjoys it . He loves that it’s easy to use and simple

For my 95 year old husband this is the phone that he feels calling/answering is no nonsense and everything he needs is right on screen.

Picked this up for my grandmother. She is very pleased with it. The lovely customer service has been very helpful in assisting with getting her old number ported over.

This is much harder to use than the original flip. No longer would I consider this easy to use for older people.

Phone operates as it should. Bought as replacement after I accidentally washed dad’s previous phone which was very similar.

This is a good flip phone with large buttons for a person not very good with a phone.

Bought this for a elderly gentleman It is super easy for him to call and receive calls

Compact and easy to get used to using. User manual well written and easy to understand. Fits in hand comfortably. Size of letter/number buttons is similar to a computer keyboard which is a significant bonus. My phone is colored red which makes it easy to find wherever and whenever I want to use it. Sturdy feel. Not a "toy."

The phone is easy to use and great. However, my father in law refuses to use it. He still has the phone, but I had to discontinue the service.

It oftentimes will ring once and go straight to voice mail when I'm sitting there with the phone in my hand

my wife is tickled at a phone she can use a lot easier than the ones she has had to deal withl

I ordered this phone for my 89 year old Mom & this is her 3rd Jitterbug in about 4 years. The sound quality is better than her previous 2 Flips & it is simple to use, but I am wondering why she has to get a new phone so often. The speaker sound quality was not good on her first 2 phones & there were a few other issues so she kept on trying a new one. It is a simple, easy to use phone & this one appears to be better sound quality. Lively customer service is excellent & since this phone is better overall I gave it 4 stars.

Excellent for the elderly. Got one for my 97 year old Granddad when his 30 year old flip phone died. Very user friendly.

This was the perfect watch for my 85 year old mother. It was easy to teach he the functions. The numbers are big on phone. Great service.

bought it just to have a cell phone. works great and serves its purpose at a good price

Love this phone! Has everything I need. I usually only use for emergencies, so this is wonderful!

Great phone for my 91 yr old Mom! Easy to use, large numbers to see, and cheaper than a regular cell phone!

Using this cell phone is too difficult for the AVERAGE senior citizen. Many of the basic functions are not easily accessible, e.g., you have to figure out how to start and how to end a call. And, more importantly, you can't access your provider's customer service, if you're not a Lively customer. To be clear, I have T-Mobile, and when I dial 611, I get the Lively customer service agent, who tells me I have to dial T-Mobile's 800 number in order to reach it's customer service department. There are a lot of features on the phone, i.e., text, radio, flashlight, camera, etc., but what good are these features if you can't figure out how to access them. They're all hidden under bizarre menus, which are too complicated for my senior to use. In short, this phone is not so senior friendly. I can't recommend it.

Great phone for emergencies and technology challenged persons. Easy to use and program.

It is working pretty good for an elderly family member who doesn't text but who likes the large numbers and that it is like a past flip phone they use to use.